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Product & services pricing
4.07/5
Chance of future purchase:
3.97/5
Shipping & packaging:
3.75/5
Customer service:
3.50/5
Return/Replacement policy:
3.13/5

Verified
1/5

2021-08-06

Very Unhappy. . dont order from this company

"I ordered a certain adhesive spray in which supposed to be on back order took over a month to end up it wasn't what i even ordered so i called them they said they will return my money..never got it . . I even sent an email no email or phone call back. "

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Verified
2/5

2021-08-05

Not great

"This is the second time you have sent the wrong grommets when we ordered them. This time we really needed them ASAP so when I called to get the right item I asked to get it overnighted because we were now in a pinch and had orders to go out that we’re just waiting on grommets. They assured me they would overnight it that day, but it didn’t ship til two days later and still haven’t received it. "


Verified
5/5

2021-08-05

Awesome merchandise!

"Goldstar Tool is a wonderful find. When I needed an industrial machine it came right away. A little challenging to put together as there were no instructions but YouTube was our savior. They have a great website and delivered quickly. I will be continuing to purchase items from them going forward."

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Rep reply posted 2021-08-06
A rep from GoldStar Tool, GoldStarTool, has responded:

“We are so pleased we had the machine you needed and that you enjoyed your shopping experience! Thank you for your review!”


Verified
4/5

2021-08-01

shopping experience

"found somethings I've been wanting to buy but could't find. Good web site to know about."

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Rep reply posted 2021-08-02
A rep from GoldStar Tool, GoldStarTool, has responded:

“We are so glad we had what you were looking for! We look forward to having you shop with us again in the future.”


Verified
5/5

2021-08-01

Best store ever

"I LOVE GOLD STAR!!! Been coming here for years and they always have what I’m looking for ! 100/10 recommend"


Rep reply posted 2021-08-02
A rep from GoldStar Tool, GoldStarTool, has responded:

“Thank you for being a longtime customer and for your review! We are very glad you enjoy our store.”


Verified
5/5

2021-07-30

Fantastic!

"You can't beat the 99 cents shipping fee!"

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Rep reply posted 2021-08-02
A rep from GoldStar Tool, GoldStarTool, has responded:

“Very glad you enjoyed your experience with us! Thank you for your review!”


Verified
5/5

2021-07-30

all things available

"they have all the necessary things available with best of the quality."

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Rep reply posted 2021-07-30
A rep from GoldStar Tool, GoldStarTool, has responded:

“Very glad you've been able to find everything you need with us! Thanks for your review and for shopping with us!”


Verified
3/5

2021-07-30

My item arrive damage…

"I bought a JUKI du1181n sewing machine with table and servo motor. I got a JUKI head (was great) a NEW TEC servo motor and a very low quality NEW TEC table. WHAT??? . The shipping was very fast 2 days, the table arrived damaged. Very good customer service they offered to send me the table again."

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Verified
5/5

2021-07-28

Excellent tool!! Excellent service!!!

"Jasmine was the best. She stuck with me through all my questions. Great tools. I will be in touch with them again "

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Rep reply posted 2021-07-28
A rep from GoldStar Tool, GoldStarTool, has responded:

“Very glad we were able to answer all your questions and help you find what you were looking for! We look forward to having you shop with us again in the future!”


Verified
5/5

2021-07-28

Cast grommit squeeze r

"Haven't used it yet it's built pretty solid can't wait to use it "

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Rep reply posted 2021-07-28
A rep from GoldStar Tool, GoldStarTool, has responded:

“So glad you were able to find what you were looking for with us! Thank you for your review!”


Verified
5/5

2021-07-27

Excellent

"Excellent binder. I bind quilts with this binder and it works well. I use it in my JUKI 9000c fms. "

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Rep reply posted 2021-07-28
A rep from GoldStar Tool, GoldStarTool, has responded:

“Very glad you are enjoying your binder and that it is working well for you! Thank you for your review!”


Verified
5/5

2021-07-26

Love shopping with goldstar tool

"They always have what I need and great quality too. Shipping is always super fast and cheap, only .99 cents!! "

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Rep reply posted 2021-07-27
A rep from GoldStar Tool, GoldStarTool, has responded:

“Thank you for your review and feedback! We are so glad you enjoy our products and services. We look forward to having you shop with us again in the future!”


Verified
5/5

2021-07-26

Looks great and quick ship

"They were great at communicating when it was ready to ship, I was able to track it, and it arrived in a timely manner. As far as the merchandise, they are very nicely made snaps and I look forward to adding them to my items!"


Rep reply posted 2021-07-27
A rep from GoldStar Tool, GoldStarTool, has responded:

“Thank you for your review! We are so glad you enjoyed your experience with us and that you are enjoying your purchase!”


Verified
5/5

2021-07-25

Great Service

"My order was processed and left the warehouse very fast, and the free standard shipping only took a few days to arrive. the thread was just what I had ordered, and is working well so far."

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Rep reply posted 2021-07-26
A rep from GoldStar Tool, GoldStarTool, has responded:

“So glad you are enjoying your purchase! Thank you for your review and feedback!”


Verified
5/5

2021-07-24

So Happy

" I literally stumbled upon this site. I never saw, heard of or shopped here before. My order was on time and all in good condition. Prices were great as well. Will definitely shop again"

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Rep reply posted 2021-07-26
A rep from GoldStar Tool, GoldStarTool, has responded:

“We are so glad you found us and enjoyed your experience and purchase! Thank you for your review, and we look forward to having you shop with us again!”