"I’ve bought 4 guns from Gunbuyer.com in the last month or so and it seems to me, from my research and price comparisons, that Gunbuyer has the best prices of online new gun sellers (plus free shipping) and their selection is great. Their website is uncluttered/clean-looking, informative/helpful, and intuitive/easy to navigate. I trust Gunbuyer and go to them first."
"Fast shipping good prices "
"Credit card security breach at gunbuyer, lost about $200 in the process."
"Web site was easy to use. Process was fast and easy. I recommend making an account rather than checking out as a guest. Staff is professional and prompt with any questions you may have."
"i divided my purchase on three different cards with no hassles, gun came in well packaged with no damages. excellent service"
"Pistol was received with advertised items plus some S&W extras not listed. One drawback was GunBuyer system was hacked & a couple days after purchase my credit card was hacked for over $800.00."
"Well since I was just notified that my personal finantial information has been hacked, I would say my buying experience with your company is very poor."
“That is without a doubt a very poor first experience and I hope you accept my deepest apologies for any trouble it may have caused you. We genuinely do strive for the very best customer service and it is gut wrenching that something like this took place and that our customers were affected. Even though the breach was through a 3rd party developer, we have gone to great lengths to ensure that an intrusion of this nature (or any other for that matter) will never happen again. Please let us know if there is anything we can do to be of further assistance.
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"Everything thing was a breeze from browsing the website to checkout "
"I found an item I'd been looking for on your website. I placed my order and everything went smooth after that. The order arrived on time and it was all good to go. I won't hesitate to order from you again. Excellant service!"
"Actual purchase experience wasn’t bad, I did have to order another credit card after your server was hacked into. Not happy at all"
“We're so sorry to hear that you were a part of this incident. Seeing as how this attack came through a 3rd party developer, believe me when I say we are equally unhappy about all of this. However, we haven gone through great measures to ensure that this kind of intrusion will never happen again. Unfortunately that does not make up for your inconveniences, but if you ever decide to give us a second chance please reference your case ID number and we will try our best to make it up to you. Please give us a call if we can assist you with anything else.”
"I was very happy with the purchase and service until notification this evening of a Credit Card Breach"
“Thank you for your review, I'm happy to hear that the purchase-part of your experience was good at least. As for the breach, we truly regret so much that our customers were affected. We are doing everything we can to implement security measures to not only ensure our own front-line security, but to prevent being compromised through any 3rd party vendors that we work with as well (as was the case in this incident). Please give us a call if there is anything that we can assist you with.”
"From order to transfer to pick up everything went smooth all the way through FFL"
"My purchase counld not have been easier. Shipping was as promised and prices are reasonable."
"Purchased an ar12. It was shipped quickly, even during covid and election time. Will use them again for more in the future."
"Gun buyer transaction went smooth. Only recommendation is for them to respond by email that the order was completed. "
"Your prices are reasonable and the delivery was quick."
A rep from Gunbuyer.com, GunBuyer.com, has responded:
“We are so sorry to hear that you impacted by the breach. Once we were notified by our 3rd party vendor that we were compromised via their own breach, we did our best to notify our customers immediately. I hope your card company or bank was helpful in assisting with the removal any fraudulent charges, please let us know if there is a way we can be of further assistance.”