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Product & services pricing
3.98/5
Chance of future purchase:
4.08/5
Shipping & packaging:
4.27/5
Customer service:
3.94/5
Return/Replacement policy:
3.90/5
Featured Review


Verified
5/5

2024-03-23

Great experience

"Not only their price was good but the whole process and layout of everything was nothing but the best. I would totally recommend it to everyone I know"


Rep reply posted 2024-03-25
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for the amazing feedback! We're thrilled to hear that you had a great experience with us. We truly appreciate your recommendation and look forward to serving you again in the future. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-22

"I previously purchased an Apple Tower which performed very well and its appearance was as advertised, so I trusted the company to make my next purchase for a used 2019 MacBook Pro Computer.
My purchase of a MacBook Pro 2019 was mint condition, offered the options I wanted and met my needs. The MacBook Pro Selection, mint condition, options, price, warranty and quality were better than other Web Sites

"


Rep reply posted 2024-03-25
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing 5-star review! We are thrilled to hear that you had a great experience with our Apple Tower and that you trusted us for your next purchase of a 2019 MacBook Pro. It's fantastic to know that the MacBook Pro you received was in mint condition, had the options you wanted, and met your needs perfectly. We strive to offer the best selection, quality, and prices, and we are so grateful for your support!”


Verified
5/5

2024-03-07

External Drive

"The experience was fine. No complaints on this order"


Rep reply posted 2024-03-08
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the review! We are thrilled to hear that you had a great shopping experience. Your satisfaction is our top priority, and we appreciate your support. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-22

2015 Battery Replacement

"The kit and instructions were straightforward and step by step. After replacing my old swollen battery, my system is running much faster. My screen even seems brighter! I'm very happy with it. I've ordered another kit to replace my wife's MacBook battery which is damaged."

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Rep reply posted 2024-03-25
A rep from MacSales.com, OWC-Celeste, has responded:

“We are thrilled to hear about your positive experience with the battery replacement kit! It's great to know that your system is now running faster and your screen appears brighter. Thank you for choosing us for your tech needs, and we can't wait to help you with your wife's MacBook battery replacement too. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-22

iPad air

"It arrived a few days later. I was able to set it up for my father. "

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Rep reply posted 2024-03-25
A rep from MacSales.com, OWC-Celeste, has responded:

“We are thrilled to hear that your new iPad Air arrived promptly and that you were able to set it up for your father successfully! Thank you for choosing MacSales.com for your tech needs. We appreciate your positive feedback and look forward to serving you again in the future. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-22

KIMBERLYS FAN CLUB

"KIMBERLY IS GREAT...!!!I DO NOT SHOP ANYWHERE ELSE...NOR DO ANYTHING WITHOUT CHATTING TO OWC...!!!"


Rep reply posted 2024-03-25
A rep from MacSales.com, OWC_Michael , has responded:


Thank you so much for your kind words! We're thrilled to hear that Kimberly's assistance has made such a positive impact, and we appreciate your loyalty to OWC! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
4/5

2024-03-22

Update site info?

"The page for the travel dock says $10 off (to $39.99) when you add to to the cart today, but it shows as $49.99 in the cart. I bought anyway. "


Rep reply posted 2024-03-25
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for taking the time to share your feedback with us. The OWC Travel Dock is currently discounted by $10; however, this discount is applicable only when purchasing two or more units of the travel docks. We are pleased that you have chosen to make this purchase still and Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-22

new to me Imac

"very easy process, excellent pricing, they even had knowledgeable people to resolve a technical issue"

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Rep reply posted 2024-03-22
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you had a smooth and easy experience purchasing your new iMac from us. Our team is dedicated to providing excellent pricing and expert technical support for all our customers. We appreciate your feedback and look forward to serving you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-22

always good

"Have used OWC for many years - Great products and tech support. "


Rep reply posted 2024-03-22
A rep from MacSales.com, OWC_Michael , has responded:

“We're thrilled to hear that you have been a loyal customer of MacSales.com for many years! Thank you for your glowing review and for recognizing our great products and tech support. We truly appreciate your continued support! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-22

Catchy title

"I'd really like to leave a good review without having to write a 25 character essay and come up with a catchy title. 5 stars ought to be enough ..."


Rep reply posted 2024-03-22
A rep from MacSales.com, OWC-Celeste, has responded:

“We're thrilled to receive your glowing 5-star review! Thank you for your kind words and high rating. It means a lot to us! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-22

iMac 2013 ssd-upgrade

"Super easy and very good instructions for my iMac ssd-upgrade. I can highly recommend!"

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Rep reply posted 2024-03-22
A rep from MacSales.com, OWC_Michael , has responded:

“We're thrilled to hear you had such a positive experience upgrading your iMac's SSD! Thank you for recommending us - we truly appreciate your support. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-22

something that i need

"user friendly website to use and quick selection"


Rep reply posted 2024-03-22
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for the wonderful 5-star review! We are thrilled to hear that you found our website user-friendly and our selection quick and easy. We appreciate your feedback and look forward to serving you again in the future. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-22

Had a great time ordering Mac Parts

"I ordered a replacement battery from your company and the customer service was outstanding!"

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Rep reply posted 2024-03-22
A rep from MacSales.com, OWC-Celeste, has responded:

“We're thrilled to hear that you had a wonderful experience with our customer service team! Thank you for choosing MacSales.com for your replacement battery needs. We appreciate your feedback and look forward to assisting you with any future purchases. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-21

Newer phone made easy.

"Easy to navigate website with a superb selection of iPhones to choose from. Competitive pricing and a quick, well packaged delivery. "

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Rep reply posted 2024-03-22
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for choosing MacSales.com for your technical needs. We are thrilled to hear that you had such a positive experience shopping with us! We appreciate your kind words and are excited to hear that you found our website easy to navigate and enjoyed our selection of iPhones. We strive to offer competitive pricing and fast, well-packaged delivery, so we're grateful for your feedback. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
4/5

2024-03-21

Just what I needed

"Great selection *& good price"


Rep reply posted 2024-03-22
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the positive review! We're thrilled to hear that we had just what you needed at a great price. Your feedback means the world to us! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”