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Product & services pricing
3.96/5
Chance of future purchase:
4.07/5
Shipping & packaging:
4.26/5
Customer service:
3.94/5
Return/Replacement policy:
3.90/5
Featured Review


Verified
5/5

2024-09-15

Great product

"Item was in great shape, and it arrived very quickly. Good job, guys!"

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Verified
5/5

2024-08-31

Most Excellent Buying Experience!

"Excellent used Apple product selection. Refurbished models going back to 2013 at amazing reduced prices. Highly Recommend!!!"


Rep reply posted 2024-09-03
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you had such an excellent buying experience with our selection of used Apple products. It's awesome to know that you appreciate our refurbished models and the great prices we offer. Your recommendation means the world to us! We're here to help you with all your future tech needs!”


Verified
1/5

2024-09-15

I can’t believe this memory was pulled from a Mac, does not appear to be factory installed Apple memory as promised

"This does not appear to be factory Apple memory pulled from a 2013 Mac Pro trashcan, and all the memory looks like each dim was pulled from a different computer and there’s another world computing sticker slapped on it, this appears to look more like the aftermarket dims that other world computing sells, except they are obviously used"


Rep reply posted 2024-09-16
A rep from MacSales.com, OWC_Michael , has responded:


Thank you for taking the time to share your feedback. After carefully reviewing your order details, we’ve confirmed that OWC memory was purchased rather than Apple Factory memory modules. We will have someone reach out to you shortly. It does appear we have someone who had a representative reach out to you and they are currently waiting for a reply back. Please continue working with them and if there's anything we can do to improve your rating. Please let us know. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
4/5

2024-09-15

Catchy Title

"Quick google search found a good deal on a refurbished 12TB drive."


Rep reply posted 2024-09-16
A rep from MacSales.com, OWCAmanda, has responded:

“We're thrilled to hear that you found a great deal on our refurbished 12TB drive! It’s always exciting to see customers score amazing discounts while exploring our products. Thank you for sharing your experience with us, and we hope you enjoy your new drive! If you have any questions or need assistance, we're here to help!”


Verified
5/5

2024-09-14

Great To Work With

"Been buying Mac hardware from them for many years. Excellent customer service and support."

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Rep reply posted 2024-09-16
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, thank you so much for your fantastic review! We’re thrilled to hear that you’ve been enjoying our products and service for so many years. Your trust and loyalty mean the world to us! We're always here to provide you with the best customer experience possible, and we can't wait to continue supporting you in the future!”


Verified
5/5

2024-09-14

Saving Apples one drive at a time!

"Very knowledgeable staff and great DIY Videos. They give you the confidence to operate on your mac if you need to. I have replace HDD with an SSD because of there very good videos - which would have cost a small fortune to have Apple do the replacement,"


Rep reply posted 2024-09-16
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that our knowledgeable staff and DIY videos have empowered you to upgrade your Mac and save money in the process. It’s amazing to know that you successfully replaced your HDD with an SSD—what a game changer! We love helping customers like you feel confident in tackling those upgrades. Keep enjoying your Mac, and thank you for being a part of the MacSales family!”


Verified
4/5

2024-09-14

second hand quirky Mac

"second hand quirky Mac but manageable..."

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Rep reply posted 2024-09-16
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your review! We're thrilled to hear that you're enjoying your second-hand quirky Mac! It's always exciting to see how these unique machines can fit into your workflow. If you have any questions or need assistance to make the most out of it, we're here to help! Your feedback means a lot to us!”


Verified
5/5

2024-09-13

Always good products at solid prices

"The 4th mac I’ve purchased from Macsales/owc. Always good quality and can’t beat the prices and the service. "


Rep reply posted 2024-09-16
A rep from MacSales.com, OWC_Michael , has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you've chosen us for your Mac purchases multiple times and that you're consistently satisfied with the quality, prices, and service! Your support means the world to us, and we can't wait to serve you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-09-13

Fast shipping

"Received item fast and very well packaged. Reasonably priced. "

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Rep reply posted 2024-09-16
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you experienced fast shipping and received your item in perfect condition. Providing great service and quality products at reasonable prices is our mission, and it’s wonderful to know we hit the mark for you! We appreciate your support!”


Verified
5/5

2024-09-13

MacBook Pro upgrade shopping easy

"OWC made it easy to upgrade my MacBookPro."


Rep reply posted 2024-09-13
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you found upgrading your MacBook Pro with us easy and enjoyable. It's our mission to make the upgrade process as seamless as possible, so your feedback means a lot. Happy upgrading, and we can't wait to see what you do next!”


Verified
5/5

2024-09-13

Still the best

"This is the third or fourth transaction with OWC. I have always been very satisfied their product. I have bought both Mac Minis, accessories and upgrades. Everything has been great. "


Rep reply posted 2024-09-13
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you've had such a positive experience with OWC and that you've chosen us for your Mac Mini needs multiple times! It’s fantastic to know that our products and upgrades have met your expectations. We can’t wait to see you again for your next transaction! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-09-13

Great service

"Great Service, Always a great source"


Rep reply posted 2024-09-13
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you consistently have a great experience with our service. Your support means the world to us, and we're excited to continue being your go-to source! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
4/5

2024-09-13

"... lit'l confusing, having to make purch before setting up an account.

I was looking at your Enclosures for a Music Studio ~

... It was difficult finding what memory to use.
︎ Express 4M2
︎ Thunderbay 8

I tried several search with "nothing found"
"


Rep reply posted 2024-09-13
A rep from MacSales.com, OWC_Michael , has responded:


Thank you for sharing your feedback with us. We apologize for any difficulties you encountered while trying to find an enclosure for your Mac Studio.
To help you find what you need, we have an "External Drives" section at the top of our webpage that lists all of our external enclosures. If you have any questions about which option would be best for your setup, please don’t hesitate to reach out. We’re here to assist you and ensure you find the perfect solution.
https://eshop.macsales.com/Service/”


Verified
5/5

2024-09-13

Easy to use

"Replaced previous mouse purchased her"


Rep reply posted 2024-09-13
A rep from MacSales.com, OWCAmanda, has responded:

“We're thrilled to hear that you found our mouse easy to use and that it’s a great upgrade from your previous one! Thank you for taking the time to share your experience. Your satisfaction means everything to us, and we’re excited that you’re enjoying your new purchase!”


Verified
4/5

2024-09-12

Macsales

"good experience…same as always"


Rep reply posted 2024-09-13
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you for sharing your experience! We're thrilled to hear that you had a good experience with us, as we strive to maintain consistency and quality in everything we do. Your feedback means a lot to us, and we can't wait to serve you again! Please don't hesitate to contact us with any more questions, comments, or concerns. https://eshop.macsales.com/Service/”