Full Rating Profile + -
Product & services pricing
Chance of future purchase:
Shipping & packaging:
Customer service:
Return/Replacement policy:
Featured Review
Every experience should be this smooth!
"Comprehensive information at your fingertips. Finding EXACTLY what you need for your specific model and purchasing it is dangerously easy! HAHA!"
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Apple 2020 27" iMac
"Just got the iMac. Was received 3 days before the estimated delivery date. Surprise. So far, so good. Am migrating the data from my other iMac. Slow but steady. Can't find even one blemish. So far, am glad I bought it."
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
TopJimmy
"Good service ..... Everything went well."
A rep from MacSales.com, OWC-Celeste, has responded:
“Thank you so much for your fantastic review! We're thrilled to hear that you had a good experience with our service. Your feedback truly means a lot to us, and we look forward to serving you again in the future! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
New battery For older MacBook
"Deliver fast, installed working great. Use as a music server with external hardrive 80p GB od music plus pandora - works great. Great service."
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
A rep from MacSales.com, OWC_Michael , has responded:
“Wow! Thank you so much for your fantastic review! We're thrilled to hear that your new battery is working great and that your older MacBook is now serving as an awesome music server! It's wonderful to know that our fast delivery and service made a difference for you. Enjoy all that music and Pandora streaming! Your satisfaction means the world to us! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
Older Macs are boss!!
"Great place to update older mac stuff. Staff is friendly and knowledgeable! Second to none!! Thank you!"
A rep from MacSales.com, OWC-Celeste, has responded:
“Thank you so much for your amazing review! We're thrilled to hear that you're enjoying our products for older Macs. It's fantastic that you found our staff friendly and knowledgeable—making sure our customers have the best support is a top priority for us! Your enthusiasm for updating older Macs truly resonates with us. We're here for all your Mac needs, so don’t hesitate to reach out anytime!”
Ram Upgrade
"RAM arrived in a few days in perfect condition. Installed the memory, worked as expected. Happy with purchase.
"
A rep from MacSales.com, OWC_Michael , has responded:
“Wow, thank you so much for your fantastic review! We're thrilled to hear that your RAM upgrade arrived quickly and in perfect condition. It's always exciting when everything works seamlessly upon installation. Your satisfaction means the world to us, and we're so happy to have contributed to enhancing your system's performance. Enjoy your upgraded experience! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
East to find your perfect refurb
"The website allowed me to find exactly what I needed in a refurbished Mac Air and not just a preconfigured version and select the options that were important for my laptop."
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
A rep from MacSales.com, OWCAmanda, has responded:
“We're thrilled to hear that you had such a fantastic experience finding your perfect refurbished Mac Air! It's awesome that our website helped you customize exactly what you needed. Your feedback really motivates us to keep providing great options for our customers. Thank you for choosing us!”
"Great products, Great Prices, Prompt Service"
A rep from MacSales.com, OWCAmanda, has responded:
“Thank you for your fantastic review! We're thrilled to hear that you love our products, prices, and service! Your support means the world to us, and we can't wait to assist you again soon!”
Great Day Service
"Great Pricing! Great Choices!
"
A rep from MacSales.com, OWCAmanda, has responded:
“Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our service, pricing, and choices. Your satisfaction means the world to us, and we can't wait to continue providing you with the best products and support. Your feedback inspires us to keep striving for excellence!”
Great products and fast service
"RAM ordered exactly as needed. Good prices and fast shipping."
A rep from MacSales.com, OWCAmanda, has responded:
“Wow! Thank you so much for taking the time to share your amazing experience! We're thrilled to hear that you found the RAM you needed at great prices and that our fast shipping met your expectations. Your satisfaction means the world to us, and we can't wait to assist you again in the future!”
Excellent service
"It was everything I expected from OWC"
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
A rep from MacSales.com, OWC_Michael , has responded:
“Wow, thank you so much for your incredible review! We're thrilled to hear that you had an excellent experience with our service and that we met your expectations. Your support means the world to us, and we can't wait to help you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
My shipment I paid for was not overnight.
"I paid for overnight and it did not come overnight."
A rep from MacSales.com, OWC_Michael , has responded:
“Thank you for your feedback! We apologize for any confusion regarding the shipping timeframe. Our shipping estimates are based on business days, and after reviewing your order, it does appear that it was delivered within the expected timeframe for the service you selected. We understand how important timely delivery is, and we’re sorry for any inconvenience caused. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
good experience
"easy, no hassle, hopefully it all works out
"
A rep from MacSales.com, OWCAmanda, has responded:
“Thank you for your feedback! We're thrilled to hear that you had a good and hassle-free experience with us. Your hope for everything to work out matches our commitment to ensuring our products perform excellently for you. If you have any questions or need assistance, we're here to help!”
"It was easy. Hope the installation is half as easy."
A rep from MacSales.com, OWC_Michael , has responded:
“Thank you for your awesome 5-star review! We're thrilled to hear that you found the process easy! We're confident that the installation will be just as smooth for you. If you have any questions or need assistance, we're here to help. Enjoy your new gear! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
Apple updgrades that work
"Upgraded several old laptops with memory and SSDs"
A rep from MacSales.com, OWC_Michael , has responded:
“Thank you for sharing your amazing experience! We're thrilled to hear that our upgrades helped breathe new life into your old laptops. It's fantastic to know that our memory and SSDs made such a positive impact. We appreciate your support and can't wait to help you with any future upgrades! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
Excellent service. Knowlegable.
"No hassles. No pressure to but. Pertinent and useful information."
A rep from MacSales.com, OWCAmanda, has responded:
“Thank you for your fantastic review! We're thrilled to hear about your excellent experience with our service and knowledgeable team. It’s our goal to provide helpful and informative guidance without any pressure, and we're so glad you felt that! Your feedback means a lot to us and motivates us to keep delivering the best for our customers!”
A rep from MacSales.com, OWC-Celeste, has responded:
“Wow, thank you so much for your fantastic review! We're thrilled to hear that your iMac arrived early and that you're enjoying the migration process. It's always exciting to set up a new machine, especially one as powerful as the 2020 27" iMac. We're glad to know that it's meeting your expectations and that it's in perfect condition. If you have any questions or need assistance as you continue to set it up, we're here for you! Enjoy your new iMac!”