"Comprehensive information at your fingertips. Finding EXACTLY what you need for your specific model and purchasing it is dangerously easy! HAHA!"
"I’ve been a customer for over 10 years. OWC is very reliable. They provide great support after the sale. They stand behind their products. They replaced an external raid drive after 4 years and 10 months into a 5 year warrantee based on Softraid warning of impending future failure.
OWCs a good company that sells good stuff."
"Bought some ram to upgrade my IMAC and everything was as promised very happy with these guys!"
“Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience upgrading your iMac's RAM with us. It's always our goal to deliver on our promises, and your satisfaction means everything! Enjoy your boosted performance, and we can't wait to assist you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Everything was explained up front, so I knew what I was getting. OWC has always lived up to my expectations and beyond. This time thus far has been the same. I will keep on supporting OWC."
“Thank you for your fantastic review! We're thrilled to hear that you had such a great experience with us. It's awesome to know we met your expectations and that you appreciate our transparency. Your support means the world to us, and we can't wait to continue serving you in the future!”
"Good, good experience all around"
“Thank you so much for your fantastic review! We're thrilled to hear that you had a good experience with your MacBook. Your satisfaction means the world to us, and we appreciate you taking the time to share your thoughts! If there's anything else we can assist you with, just let us know!”
"I’ve been following this site for a long time and decided on buying an older Apple Watch. After purchase ivrealized I paid too much when I compared other sites."
“Thank you so much for sharing your feedback with us! We're thrilled that you've been following our site and chose to purchase an Apple Watch from us! We understand that price is an important factor, and we appreciate you bringing your experience to our attention. We strive to provide great products and excellent customer service, and your input helps us improve. If you have any questions or need assistance in the future, we're here for you!”
"It states that it was delivered but I received nothing! "
“
We’re sorry to hear that your order was marked as delivered but hasn’t been received. Our team will be reaching out shortly to assist. It does look like we were able to help out with the claim process. Please let us know if there's anything we can do to improve your rating. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"No where "when I purchased on this site" was there an indication of a pre-order or delayed shipment - If such was the case, I would have never shipped a rush shipment via UPS.... I would NEVER pre-order/prepay for something 6 weeks down the road
Their website now indicates a pre=order/delayed delivery - "
“Thank you for your feedback. We apologize for any confusion regarding the availability of this item. While the confirmation email and product page may not have explicitly stated "pre-order" at the time of purchase, the page did indicate that the product would ship around December 24th. We regret that this information may not have been as clear as it should have been, and we will be sure to share your comments with our web team to improve the clarity of our listings moving forward.
Thank you for your understanding.”
"Recommend this company & team highly."
“Wow, thank you so much for the fantastic review! We're thrilled to hear that you found our service efficient and reliable. Flexibility is key for us, so we’re excited that it made a positive impact on your experience. Your recommendation means the world to our team! We can't wait to serve you again soon! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Well built and quality products."
“Thank you so much for your fantastic review! We're thrilled to hear that you love our Mac products and appreciate their quality and craftsmanship. Your feedback inspires us to keep delivering the best for our customers. We’re excited to support you with all your future Mac needs! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Very easy because all relevant info is given.
"
“Thank you for your fantastic review! We're thrilled to hear that you're finding everything easy to navigate and that the information provided is helpful. Your satisfaction means the world to us, and we can't wait to continue supporting you! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"I ordered a Magic Mouse. It came on time and nicely packaged."
“Thank you so much for your fantastic review! We're thrilled to hear that your Magic Mouse arrived on time and in great condition. It’s always our goal to provide excellent service and quality products, and it’s wonderful to know we hit the mark for you. Your support means a lot to us! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"It fits perfectly. The package comes neat and secure. Very good quality display strips."
“Thank you so much for your fantastic review! We're thrilled to hear that you're really satisfied with our products and that everything arrived on time and securely. It's wonderful to know that the display strips fit perfectly and meet your expectations for quality. We truly appreciate your support and look forward to serving you again!”
"Love to have what I need available and easy to find., OWC keeps my home office going."
“Thank you so much for your fantastic review! We're thrilled to hear that we could provide exactly what you needed to keep your home office running smoothly. It's our mission to make your shopping experience seamless and enjoyable, and we're glad to know we're hitting the mark. Your support means the world to us!”
"When I need a card for a photography event, I grab a quality card with enough space. "
“Thank you so much for your fantastic review! We're thrilled to hear our cards are meeting your needs for your photography events. It's great to know you can rely on them for quality and space when you need it most. We appreciate your support and look forward to serving you again soon!”
"The aftersales support experience was extremely disappointing. The process to return an item is purposely designed to be cumbersome,"
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Thank you for sharing your feedback, and we sincerely apologize for the disappointing aftersales support experience. We understand how frustrating it can be to navigate the return process, and we're sorry it felt cumbersome. Your comments are invaluable to us, and we’ll review our procedures to ensure a smoother experience for future returns. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
A rep from MacSales.com, OWC_Michael , has responded:
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you've been with us for over a decade and that you've experienced our commitment to quality and support firsthand. It's great to know our team could assist you with your RAID drive and that you feel confident in our products! Your trust and loyalty mean the world to us, and we can't wait to serve you for many more years to come! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”