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Product & services pricing
3.96/5
Chance of future purchase:
4.07/5
Shipping & packaging:
4.26/5
Customer service:
3.95/5
Return/Replacement policy:
3.90/5
Featured Review


Verified
5/5

2024-10-23

Spot on

"All is good. Everything is as it should be. I haven’t had any problems with OWC."

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Rep reply posted 2024-10-23
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your awesome review! We're thrilled to hear that everything is spot on and working perfectly for you. It's fantastic to know that you haven't encountered any issues with OWC – that's what we love to hear! Your satisfaction means the world to us, and we appreciate your support!”


Verified
1/5

2024-10-23

Terrible ordering experience, my money was taken 3 times and I still haven’t got it back

"I have so many pending charges, I hope this isn’t a scam company because I’m down $500 and only have 1 actual order at this point…"


Rep reply posted 2024-10-23
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are sorry to hear about the difficulties that you were facing during the checkout process and will pass that frustration along to our team. If you were only given one confirmation number for the order that you placed, that means only one order fully went through. You might see attempts that put holds on your card if you were seeing errors while trying to pay for the order and continued to try the transaction multiple times, those will drop off automatically from your account. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-10-23

Who But OWC?

"OWC has always combined competitive pricing with top-tier products and service. It's been that way for over 20 years of product purchases with them. I recommend them to everyone looking for external storage solutions and much more."


Rep reply posted 2024-10-23
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your fantastic review! We're thrilled you've had such a positive experience with OWC over the years! Your loyalty and recommendations mean the world to us. We're dedicated to providing top-tier products and exceptional service, and it's wonderful to know that we've met your expectations. We can’t wait to continue supporting you with all your external storage solutions and more! Keep rocking with OWC! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
3/5

2024-10-22

International shipping charges are exorbitant!!

"International shipping charges are exorbitant, otherwise the deals would appear attractive "

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Rep reply posted 2024-10-23
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are sorry to hear that you did not have the experience we hope for our customers. We will be sure to pass your frustration along regarding those international shipping fees. Regrettably, we do not set those prices as the shipping companies choose them. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-10-22

Always good stuff at a good price

"Found what I was looking for and the prices are always competitive. Customer service is great too."


Rep reply posted 2024-10-23
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for your amazing review! We're thrilled to hear that you found exactly what you were looking for and that our prices met your expectations. It’s fantastic to know you had a great experience with our customer service too! We appreciate your support and can’t wait to help you again soon! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-10-22

Other worldly, but down to earth

"OWC does a good job of making international transactions simple."


Rep reply posted 2024-10-22
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for your fantastic review! We’re thrilled to hear that you found our international transactions simple and that we could provide you with an "other worldly" experience while keeping it down to earth. Your feedback inspires us to keep delivering exceptional service! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-10-22

Only place to go for Mac

"I can always find what I need for external or internal needs. That includes replacement batteries or external storage"


Rep reply posted 2024-10-22
A rep from MacSales.com, OWC-Celeste, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you always find exactly what you need for your Mac, whether it's replacement batteries or external storage. Your support means the world to us, and we can't wait to continue serving you with all your Mac needs in the future!”


Verified
5/5

2024-10-22

WHAT A DEAL!

"I had been eyeballing this computer for over a month. I did not know ya'll sold used "Mac Mini" computers. This will be the last computer I should ever need. Thanks for the easy and good experience. I look forward to getting the "new to me" mini and begin the transfer process. I may need to call to be sure I understand how, since I am an officially "old man.""


Rep reply posted 2024-10-22
A rep from MacSales.com, OWC-Celeste, has responded:

“Wow, we’re thrilled to hear you had such a fantastic experience! Thank you for choosing us for your new-to-you Mac Mini! It’s always exciting to see someone find the perfect deal after keeping an eye on it for a while. Don’t hesitate to reach out if you have any questions about the transfer process—we're here to help and make sure everything goes smoothly. Enjoy your new computer! https://eshop.macsales.com/Service/”


Verified
5/5

2024-10-22

Happy buyer

"Just another purchase with the same good results. They are my go to choice for Mac goodies"


Rep reply posted 2024-10-22
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, we're absolutely thrilled to hear that you're a happy buyer and that you've chosen us as your go-to for Mac goodies! Thank you so much for your continued support and for sharing your positive experience. We can't wait to help you with your next purchase!”


Verified
5/5

2024-10-22

Anything Apple Anytime!

"Apple accessories at its finest. "


Rep reply posted 2024-10-22
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you for your fantastic review! We're thrilled to hear you love our Apple accessories! It's our passion to provide top-quality products for all your Apple needs. Your support means the world to us! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
1/5

2024-10-22

Used not New

"Shipped me a very used apple pencil 1 for price of new one. No apple packaging no spare tip. Tip worn out.
"

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Rep reply posted 2024-10-22
A rep from MacSales.com, OWC-Celeste, has responded:

“I sincerely apologize for the experience you had with your recent purchase. We understand how frustrating it can be to receive a product that doesn't meet your expectations. The Apple Pencil you purchased was indeed a first-generation model, as noted on our website, and being nearly 9 years old, it may show some wear and tear. However, we strive to be clear about the condition of used items, and we regret any misunderstanding. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-10-21

MAC Refurbish

"I can't rate the machine's performance yet because I have just had it for two days, but the packaging was perfect when I received it. The MAC looks brand new and the size of the monitor I ordered is awesome for my work. I Googled and found this site so I decided to give it a try. "

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Rep reply posted 2024-10-21
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you're enjoying the packaging and the look of your newly refurbished Mac! It's great that you found us and decided to give our products a try. We can't wait to hear about your experience with the performance as you continue to explore all that it has to offer. Happy working with your awesome monitor!”


Verified
5/5

2024-10-21

Excellent equipment and aervice.

"Equipment always arrives when expected and works exactly as described."

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Rep reply posted 2024-10-21
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you're happy with our equipment and service. It’s always our goal to provide top-notch products that meet your expectations, and we’re so glad to know we’re hitting the mark! Your support truly motivates us to keep delivering the best.”


Verified
5/5

2024-10-21

Fast and Furious

"Quick and Easy way to purchase, not to mention the good prices"


Rep reply posted 2024-10-21
A rep from MacSales.com, OWC_Michael , has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear you found our purchasing process quick and easy, and that you love our prices! Your satisfaction is our top priority, and it's amazing to know we've hit the mark for you. We can't wait to see you back for your next purchase! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
4/5

2024-10-21

All good in the neighbo

"I am waiting it good so far. Can’t wait to try it out"


Rep reply posted 2024-10-21
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your review! We're thrilled to hear that everything is going well so far. It's exciting to know you're eager to try it out! Your enthusiasm means a lot to us, and we can't wait to see how you enjoy the product. Keep us posted on your experience! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”