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Product & services pricing
4.06/5
Chance of future purchase:
4.22/5
Shipping & packaging:
4.28/5
Customer service:
4.09/5
Return/Replacement policy:
4.13/5
Featured Review


Verified
5/5

2025-01-26

AWESOME!!!! LOVE IT

"This is a great looking lap top...my daughter love it....Thank u"

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Rep reply posted 2025-01-27
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you and your daughter love the new laptop! It’s always exciting when we can provide a product that meets your expectations. We appreciate your support and hope you both enjoy all the amazing features it has to offer! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2025-01-25

Easy way to invest $900 in what I hope to last 5 years

"I've been looking at upgrading my 2017 iMac but hesitant shell out the big $'s for the investment. I've tweeked my current system to keep relevant but as the OSX's have advanced my system is sluggish. For the price of an entry level MacMini I think I am caught up. I spent extra for a fast external drive to complement my M4 system as Apple has too high a premium for an onboard upgrade. Regardless, I have faith in Apple to keep innovating and trust Apple won't price their products beyond what I can afford."

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Rep reply posted 2025-01-27
A rep from MacSales.com, OWC-Celeste, has responded:

“Wow! Thank you so much for your fantastic review! We're thrilled to hear that you're finding a cost-effective way to breathe new life into your 2017 iMac! Investing in an external drive to complement your M4 system is a smart move, and we're glad you're confident in Apple's future innovations. Your strategy sounds like a perfect balance of performance and value! We appreciate your support and enthusiasm, and we're excited to be a part of your tech journey!”


Verified
5/5

2025-01-24

Enough data to be considered slightly nerdy

"Website had incredibly detailed information allowing me to select a device that will meet my needs!"


Rep reply posted 2025-01-24
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your awesome review! We're thrilled to hear that you found our website helpful and packed with detailed information. It's great to know that we could assist you in selecting the perfect device to meet your needs. Your support means the world to us, and we can't wait to help you out again in the future! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2025-01-24

Quick easy purchase

"Excellent and quick purchase of a 1T ssd. Have been a customer of OWC Macsales for quite some time.
May be back soon! Laptop replacement in mind since 2008 Macbook no longer has capacity to go online. Nice machine, was front line here for years. Still works, still in good condition, just out of date.
"

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Rep reply posted 2025-01-24
A rep from MacSales.com, OWC-Celeste, has responded:

“Wow, thank you so much for your fantastic review! We’re thrilled to hear you had a quick and easy purchase experience with your new 1TB SSD! It’s wonderful to know that you've been a loyal customer of OWC MacSales for years. Your 2008 MacBook has served you well, and we can't wait to help you find the perfect replacement laptop whenever you're ready! We truly appreciate your support and look forward to assisting you again soon!”


Verified
5/5

2025-01-24

"simple, accurate and informative"


Rep reply posted 2025-01-24
A rep from MacSales.com, OWCAmanda, has responded:

“We're thrilled to hear that you found our content simple, accurate, and informative! Your feedback motivates us to keep providing the best experience possible. Thank you for taking the time to share your thoughts!”


Verified
5/5

2025-01-23

Exceptional Service & Support!

"I am not a technical person, and needed a little more than the average amount of support to answer all my questions before finalizing my purchase. The sales and technical support team were patient, informed and truly helpful in finding a solution to meet my needs."


Rep reply posted 2025-01-23
A rep from MacSales.com, OWC_Michael , has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that our sales and technical support teams were able to provide you with the assistance you needed. It's our mission to ensure every customer feels supported, especially when making important decisions like yours. Your kind words about our team's patience and knowledge mean the world to us! We're so grateful for your business and can't wait to serve you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
4/5

2025-01-23

So far, so good

"I am a first time user. Finding what I needed was easy and I appreciated the full disclosure details and specs. I also appreciate the opportunity to add warranty up to 60 days after purchase, and have a full 14 days to work with the product to make sure I don't need to return it for any reason. Hopefully, all will work out as it should: the product will arrive, will be what was advertised, and will work well. High hopes!"


Rep reply posted 2025-01-23
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your thoughtful review! We're thrilled to hear that your first experience with us has been a positive one. It's great to know that you found our site easy to navigate and appreciated the detailed information—we believe transparency is key! We're also excited that you took advantage of our warranty options and the 14-day trial period. We have high hopes too, and we’re confident that the product will meet your expectations. Can’t wait for you to receive it and dive in! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2025-01-23

Great Staff

"Friendly helpful staff spent the time to work through the problem with me. Your organization has always been a source of trust and service."


Rep reply posted 2025-01-23
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your amazing 5-star review! We're thrilled to hear that our staff was friendly and helpful in working through your problem. It's wonderful to know that you feel trusted in our service! Your support means the world to us, and we're excited to continue providing you with exceptional experiences!”


Verified
4/5

2025-01-22

SSD

"Dunno - will see after the SSD arrives and I can install it "


Rep reply posted 2025-01-22
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your review! We're excited to hear you're considering one of our SSDs! Your anticipation is understandable, and we can't wait for you to experience the performance boost it will bring to your setup once it's installed. If you have any questions during the installation process or need assistance, we're here to help. Enjoy your upgrade! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2025-01-22

Fast and easy

"Easy to order, it's been a long time"


Rep reply posted 2025-01-22
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you found the ordering process fast and easy. It's great to know that it made your experience a positive one. We appreciate your support and can't wait to serve you again!”


Verified
5/5

2025-01-22

Good Product.

"Great product, delivered in a timely manner. Website was easy to use. "

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Rep reply posted 2025-01-22
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you found our product to be great and that your experience with our website was smooth and easy. Timely delivery is something we always strive for, so it's wonderful to know we hit the mark for you! Your support means a lot to us!”


Verified
5/5

2025-01-22

Fast, easy, dependable

"OWC (a.k.a. macsales.com) has the right connection gear at a fair price. I depend on OWC!"


Rep reply posted 2025-01-22
A rep from MacSales.com, OWC_Michael , has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you find our products fast, easy, and dependable. It's our mission to provide the best connection gear at fair prices, and knowing that you depend on us means the world to our team. We truly appreciate your support and look forward to serving you again soon! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2025-01-22

Thank you for being a business

"Was eager buying almost bought the wrong product and then stumbled upon you all through a apple discussion board, and bought the product "


Rep reply posted 2025-01-22
A rep from MacSales.com, OWC_Michael , has responded:

“Wow, thank you so much for your amazing 5-star review! We're thrilled to hear that you found us and chose to purchase your product with us! It’s fantastic that our community helped guide you to the right choice. We’re here to provide the best products and support, and your kind words motivate us to keep doing what we love. Happy you’re a part of the MacSales.com family! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2025-01-22

Saved by OWC

"My desk computer for doing bills and household related tasks (2012 Mac Mini i7 quad core, two drive bays, 8Gb memory, running Catalina) failed about one year ago. I was unaware of how hot it was running. I found unplugging a USB device uncomfortable because both the Mini case and the USB plug were very hot. I reset the PMU by unplugging the AC power cord for 15 sec. The Mini still ran hot. Finally the Mini was running slow, slow, slow, and would not shut down without holding the power button for six seconds. Using OWC videos and parts, I was able to repair the Mini

This Mini has software or firmware to install a Fusion Drive across both an SSD and a rotational storage drive. That is pretty cool! The failure involved loss of the Fusion Drive capability; the SSD failed, but the rotational drive did not and I could reformat that drive for reuse.

Two weeks ago the Mini started running slowly and very hot to touch. Ok. Time for a replacement computer before complete failure and loss of the Fusion Drive (SSD and rotational HD).

I’ve always wanted a Mac Pro cylinder (2013-2019). These are at bargain prices on macsales. I think this is because connectivity has evolved from USB and thunderbolt, and the Mac Pro cylinder graphics cards limit OS upgrades past OS 12 . I don’t have any USB/Thunderbolt 2/3/4/5 devices.

I ordered the cylinder (I mean,… really… it is a computer, not a trash can) and it arrived three days later! Migration was straightforward. Very affordable upgrade to a machine I really wanted. A PPC G5 is my server. OWC has kept me going!
"

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Rep reply posted 2025-01-22
A rep from MacSales.com, OWC-Celeste, has responded:

“We're thrilled to hear that OWC was able to help you revive your 2012 Mac Mini! It’s amazing to know that our videos and parts made a difference in getting your computer back up and running smoothly. We love being a part of your tech journey and are so grateful for your support. Thank you for sharing your experience, and happy computing!”


Verified
5/5

2025-01-21

Macpro17

"Very quick and easy. Waiting for shipment"


Rep reply posted 2025-01-22
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your fantastic review! We're thrilled to hear you found the ordering process quick and easy. Your excitement about the shipment is contagious, and we can't wait for you to receive your MacPro 17! Stay tuned—great things are on the way! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”