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Product & services pricing
3.98/5
Chance of future purchase:
4.08/5
Shipping & packaging:
4.27/5
Customer service:
3.94/5
Return/Replacement policy:
3.90/5
Featured Review


Verified
5/5

2024-04-22

"Super fast and very clear instructions!"


Rep reply posted 2024-04-23
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for the awesome review! We are thrilled to hear that you had a positive experience with us. Enjoy your speedy new upgrades!”


Verified
4/5

2024-04-22

Setting Up A New Account.

"Seems strange to have to begin the check-out process before you can set up an account. Why not have an option under 'Sign In' that says something like 'Set Up New Account'?"


Rep reply posted 2024-04-23
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for your feedback! We appreciate your suggestion and will definitely look into making the account setup process more user-friendly. Your input helps us improve our website for all our customers. We're grateful for your support!”


Verified
5/5

2024-04-22

Digital speed buying

"This was so great, easy to find easy to pay and no manual entering addresses or locations. "


Rep reply posted 2024-04-23
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for the fantastic review! We're thrilled to hear that you had a quick and seamless shopping experience with us. We appreciate your support and look forward to serving you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-19

Necessary peripherals

"I just purchased a MacBook Air, and it only had one type of connector, and I needed to hook up old hard drives. The items from OWC were on sale or at discount, and at a good price "

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Rep reply posted 2024-04-22
A rep from MacSales.com, OWC_Michael , has responded:

“We're thrilled to hear that our products helped you set up your MacBook Air with all the necessary peripherals! Thank you for choosing MacSales.com for your technical needs. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-22

Good selection, good product, timely delivery.

"Good selection, good product, timely delivery. Product worked as expected."

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Rep reply posted 2024-04-22
A rep from MacSales.com, OWCAmanda, has responded:

“We're thrilled to hear that you had such a positive experience with our products and services! Thank you for choosing MacSales.com, and we appreciate your support. Let us know if you need any assistance in the future.”


Verified
4/5

2024-04-22

Missing item

"Over all great experience but I ordered a Samsung refurbished 500 gig SSD which has not arrived, not sure who to contact about it as it was sold through OWC but is it done for a third party?
Thanks Eric
"

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Rep reply posted 2024-04-22
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for your feedback, Eric! We're thrilled to hear that you had a great shopping experience overall. We apologize for the missing item and want to ensure we get this sorted out for you promptly. Please reach out to our customer support team so we can assist you with your Samsung refurbished 500GB SSD order. Thank you for choosing MacSales.com!”


Verified
5/5

2024-04-22

OWC purchase

"I looked over the OWC sale goods and they had something I was interested in and so i bought itIt arrived and works fine."

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Rep reply posted 2024-04-22
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for choosing OWC for your purchase! We are thrilled to hear that your item arrived and is working perfectly. We appreciate your support and hope you enjoy your new product. Let us know if you need any assistance in the future.”


Verified
5/5

2024-04-22

2012 mac mini for plex working great currently

"easy ordering, fast shipping, so far so good."

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Rep reply posted 2024-04-22
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for your awesome 5-star review! We're thrilled to hear that your 2012 Mac Mini is working great with Plex. Easy ordering and fast shipping are always our goals, and we're so happy to hear that we've met your expectations. Enjoy your new setup and don't hesitate to reach out if you need any further assistance.”


Verified
2/5

2024-04-22

The chemical for Battery removal

"The chemical used in the battery removal is very very toxic and is not safe for public use. I have developed a severe cough ( 3 days now) and cannot get a good nights sleep - you should stop using this highly toxic product immediately!
David Summers
"


Rep reply posted 2024-04-22
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are sorry to hear that you did not have a good reaction to the adhesive remover that is included with the battery replacement kit. Regrettably, as this is the only solution to remove and replace the original battery in the machine we are not able to discontinue using this product. We do provide warnings on the product to alert the customer that this battery replacement is recommended to be completed by a professional. ”


Verified
5/5

2024-04-22

Great little MAC add-on

"Delivered on time. Eliminates a couple of adapters and works great"

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Rep reply posted 2024-04-22
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the amazing review! We're thrilled to hear that our Mac add-on helped streamline your setup and arrived promptly. We appreciate your support and look forward to serving you again in the future!”


Verified
5/5

2024-04-21

Once again...

"…An astonishingly good online shopping experience with Other World Computing. Stuff I want, well explained, priced fairly and easily bought. BEAT THAT!!"


Rep reply posted 2024-04-22
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for the amazing review! We are thrilled to hear about your positive experience with us. We appreciate your support and look forward to continuing to provide you with top-notch products and service in the future.”


Verified
3/5

2024-04-21

I could rate higher

"...but I've not really started to use the drive. Read Me instructions say to set up Macs using 10.11 or later.... I'm using an iMac on Sierra 10.12.6 and laptop on Catalina 10.16. I plugged in to the iMac and it tells me it can't run the set up on 10.12. Bummer."

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Rep reply posted 2024-04-22
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are sorry to hear that the drive is not allowing you to update an OS that it should. Please contact our technical support team for assistance with this product. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-04-21

Mac mem

"Worked great recommend this memory upgrade"

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Rep reply posted 2024-04-22
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for the amazing 5/5 star review! We are thrilled to hear that the Mac memory upgrade worked great for you. Your recommendation means the world to us!”


Verified
5/5

2024-04-21

Great and easy.

"Was a great product. Pretty easy to install. Only like to have had was a link for install more readily found. I found it but it should right there. A QR code sticker would be good. "

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Rep reply posted 2024-04-22
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found our product great and easy to install. Your feedback about making the installation process even smoother is greatly appreciated, and we'll definitely take it into consideration for future improvements. Thank you for choosing MacSales.com!”


Verified
1/5

2024-04-21

Lost Order

"I never received my item. I have no idea what happened. If they canceled or what. The website doesn't give you much info "

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Rep reply posted 2024-04-23
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for taking the time to share your honest feedback with us. We apologize for the delay in shipping out your order. It seems you've contacted us, and we've successfully canceled the order for you. Please let us know if there's anything we can do to improve your rating. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”