"Comprehensive information at your fingertips. Finding EXACTLY what you need for your specific model and purchasing it is dangerously easy! HAHA!"
"Always there when you need them with the right product
At 80, I don’t need much but these people are always there and with what I need."
"OWC is always a great place to land when looking for functional accessories and components."
“Thank you for your fantastic review! We're thrilled to hear that OWC is your go-to destination for functional accessories and components. It means so much to us to be considered an "old friend" in your tech journey! We’re here anytime you need us, and we can’t wait to help you with your next project!”
"Made answers to all my questions easy to find"
“Thank you so much for your fantastic review! We're thrilled to hear that you found our platform user-friendly and that your questions were easily answered. Your feedback motivates us to keep providing the best experience possible!”
"bought some memory for my 2019 I Mac and the product got here quick and the installation videos were great!! macsales is the way to shop !!"
“Thank you so much for your fantastic review! We're thrilled to hear that your memory upgrade for your 2019 iMac arrived quickly and that our installation videos were helpful. Your support means the world to us, and we're so excited to be your go-to choice for shopping! We can't wait to serve you again!”
"This was my second purchase of the OWC Express 1M2 (enclosure only). The first has worked very well. Above promised speeds — less than 10% more but better is better — and most of the unit simply being a large heatsink keeps even the latest NVMe SSDs within thermal tolerance. The first unit I installed a WD_BLACK SN850X. In this unit, I’ll be going with a Samsung 990 Pro."
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you're enjoying your OWC Express 1M2 enclosure and that it's exceeding your expectations! It’s awesome to know that the impressive thermal management and speed enhancements are keeping your NVMe SSDs running smoothly. We can't wait to see how your new Samsung 990 Pro performs in it! Your support means the world to us, and we’re excited to continue providing you with top-notch products. Happy computing!”
"Happy to find a mini ipad at an affordable price. "
“Thank you for your fantastic review! We're thrilled to hear that you found a mini iPad at such an affordable price. Our goal is to offer great deals, and it's so rewarding to know we're hitting the mark! Enjoy your new device!”
"Very difficult to order: cart kept emptying, disappearing, Canada store became USA store..."
“We appreciate you taking the time to give us your feedback and will look into the issues that you were seeing while trying to place your order. We apologize for the inconvenience that you encountered. ”
"My wife's Acer laptop developed problems with charging and I (an IT guy) could not repair it since the charge port was not available for replacement. She has used my Macbook Air while I've tried to find a repair for it, and seems to like it. So now, we'll have very similar "his and her's" Macbook Airs.
"
“Thank you so much for sharing your experience! We're thrilled to hear that your wife is enjoying the MacBook Air and that you both will have matching laptops! It's great to see technology bringing couples closer together, and we appreciate your trust in us during your laptop transition. If you need any assistance or have questions about your new Mac, feel free to reach out. Happy computing!”
"Kind, knowledgable and understanding tech support."
“Thank you so much for your wonderful review! We're thrilled to hear that our tech support team provided you with the kind, knowledgeable, and understanding assistance you needed to revive your MacBook. It's always our goal to deliver exceptional service and ensure our customers are happy with their experience. Your feedback means a lot to us, and we appreciate you taking the time to share it! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Due to a backorder indicated by our site for item"
“Thank you for the feedback. We apologize that the item that you were looking for was back ordered. We try our best to keep the items that are popular in stock for our customers and will pass along this frustration. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"Found what I wanted quickly and the purchase experience was easy."
“Thank you so much for your fantastic review! We're thrilled to hear that you had a seamless shopping experience and found exactly what you needed quickly. Your satisfaction is our priority, and we appreciate your feedback! Happy shopping!”
"I’ve purchased batteries, SSDs, special purpose hardware, and so on from OWC for decades. Their products are top notch and their batteries are safe. Nobody wants a house fire. If things go wrong they stand by their product. "
“Thank you so much for your amazing review! We are thrilled to hear that you have been a loyal customer for decades and that you trust our products to consistently meet your needs. Your safety and satisfaction are our top priorities, and we appreciate your recognition of our commitment to standing by our products. We look forward to serving you for many more years to come!”
"I went thru selection wizard to upgrade my iMac 1TB HDD to SSD, I was recommended a kit with OWC 1TB Pro 6G SSD SATA Drive. After spending money on expedited next day shipping, after getting the kit, when attempting to restore from Mac 1TB HDD, got an error: Destination drive Do not have capacity. After further checking, OWC 1TB Pro 6G drive only has 960GB usable space. They may want to fix the wizard that recommends upgrades for Mac."
“I understand your frustration regarding the confusion with the 1TB SSD having 960GB of usable space. This can certainly be misleading when upgrading your iMac. The discrepancy often arises from the difference between the way manufacturers calculate storage and how operating systems report it.
We appreciate your feedback on the selection wizard, and I assure you that it's valuable for improving our services. If you're experiencing issues with your SSD and need assistance or to discuss your options, please reach out to our support team. We're here to help you find a resolution.”
"Max sales has the best quality, for the money out there."
“Thank you so much for your amazing review! We're thrilled to hear that you love our selection of high-quality Mke peripherals! It’s fantastic to know that you find our products to be the best quality for the money. We truly appreciate your support and look forward to providing you with more top-notch gear in the future!”
"all ok Tks a lot, great job"
“Thank you so much for your fantastic review! We're thrilled to hear that everything was okay and that you were happy with our service! Your support means the world to us, and we're here to help whenever you need. Keep enjoying your experience with us!”
A rep from MacSales.com, OWC_Michael , has responded:
“Wow, thank you so much for your kind words! We're thrilled to hear that our team has been there for you and that we could provide you with exactly what you need. Your support means the world to us, and we're here to help you anytime! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”