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Product & services pricing
3.96/5
Chance of future purchase:
4.07/5
Shipping & packaging:
4.26/5
Customer service:
3.94/5
Return/Replacement policy:
3.90/5
Featured Review


Verified
5/5

2024-10-09

Because you're the best, I came back

"This is my third computer bought to you, thanks!"


Rep reply posted 2024-10-09
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, thank you so much for your amazing feedback! We're absolutely thrilled to hear that you're a returning customer and that you've chosen us for your third computer! Your loyalty means the world to us, and we can't wait to serve you again in the future. Enjoy your new purchase!”


Verified
5/5

2024-10-09

Long time customer coming back

"Great prices and tech support."


Rep reply posted 2024-10-09
A rep from MacSales.com, OWC-Celeste, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to have you as a long-time customer and appreciate your loyalty. It's awesome to hear that you love our great prices and tech support! We're always here to help you with your tech needs. Your support means the world to us! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-10-08

OWC Mac Sales is your one stop shop to an elevated Mac performance

"It was quite helpful and insightful looking up my machines needs."


Rep reply posted 2024-10-08
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your amazing review! We're thrilled to hear that OWC MacSales has been your go-to for enhancing your Mac's performance. It's fantastic that you found our resources helpful and insightful. We love helping our customers optimize their machines, and your feedback fuels our passion even more! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-10-08

Perfect experience

"The site is excellent, and the purchase was painless. Easy-peasy!"


Rep reply posted 2024-10-09
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you had a perfect experience with us and found our site easy to navigate. Making your purchase painless is our goal, and it's amazing to know we hit the mark. We appreciate your support and look forward to serving you again! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-10-08

nothing like simple

"Kimberly T made simple Q I had...pointed me in the direction to me our needs.
I was a senior buyer for national consevation non profit..bought and set up rooms and aux equipments for 3 main frames,,top of the line at the time

You can tell when someone loves their job in words
"


Rep reply posted 2024-10-08
A rep from MacSales.com, OWCAmanda, has responded:

“Wow! Thank you so much for your fantastic review! We're thrilled to hear that Kimberly T was able to assist you so effectively and that you found our service straightforward and helpful. It's always our goal to provide top-notch support, and knowing that you felt the passion and dedication in our team makes us incredibly proud. Your background as a senior buyer for a national conservation non-profit adds so much value to your words! Thank you for choosing us, and we can't wait to help you again in the future!”


Verified
4/5

2024-10-08

1st review

"Website is easy to navigate, found what was needed and checked out quickly. "


Rep reply posted 2024-10-08
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your positive feedback! We're thrilled to hear that you found our website easy to navigate and that you were able to quickly find what you needed. Your satisfaction is our priority, and we appreciate your support. We can't wait to serve you again in the future!”


Verified
5/5

2024-10-07

Excellent support

"Issue with one item received full assistance fast intervention "

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Rep reply posted 2024-10-08
A rep from MacSales.com, OWC_Michael , has responded:

“ Thank you so much for your fantastic review! We're thrilled to hear that you received excellent support and that our team was able to assist you quickly with your issue. Your feedback truly motivates us to continue delivering the best service possible. We appreciate you taking the time to share your experience! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-10-08

Excellent price for the quality of the macbook

"Excellent price for the quality of the macbook"


Rep reply posted 2024-10-08
A rep from MacSales.com, OWCAmanda, has responded:

“Wow! Thank you so much for your fantastic review! We're thrilled to hear that you found our pricing excellent for the quality of the MacBook! We work hard to provide great value, and knowing that you’re satisfied truly makes our day. Happy computing!”


Verified
5/5

2024-10-08

Per-fect!

"Exactly what I needed at a great price. Saved my 2008 MacBook!"

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Rep reply posted 2024-10-08
A rep from MacSales.com, OWC-Celeste, has responded:

“Wow, thank you so much for your amazing review! We're thrilled to hear that our product helped save your 2008 MacBook and that it was exactly what you needed! We always strive to offer great prices and top-notch solutions, and it's fantastic to know we hit the mark for you! Keep enjoying your MacBook, and we look forward to serving you again in the future!”


Verified
5/5

2024-10-08

Easy to find and check out

"Great website, easy to navigate"


Rep reply posted 2024-10-08
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you found our website easy to navigate and enjoyed the checkout process. Your kind words motivate us to continue providing a great shopping experience. We can't wait to see you back at MacSales.com!”


Verified
5/5

2024-10-07

Works fine

"Works fine, Works fine, Works fine"

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Rep reply posted 2024-10-07
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the updated feedback. We appreciate you taking the time to update your review and provide us with more stars. If there is anything else we can do to assist you please let us know. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-10-07

Recent purchase

"Got a 2019 iMac and couldn’t be happier with it."

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Rep reply posted 2024-10-07
A rep from MacSales.com, OWC-Celeste, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you're loving your 2019 iMac! It's always exciting to see our customers happy with their purchases. If you ever have any questions or need assistance, we're here for you. Enjoy your new machine! https://eshop.macsales.com/Service/”


Verified
4/5

2024-10-07

Thunderbay 8

"I got my Thunderbay 8 after running a little stress because the webpage was not responding to my payment method (international credit card) so I had to it via PayPal. The lady on the live-chat was really helpfull and solved all my doubts.
Thanks!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-10-07
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your review! We’re thrilled to hear that you got your ThunderBay 8 and that our live chat support was able to assist you with your payment concerns. Your feedback is invaluable, and we're always here to help. If you have any more questions or need assistance in the future, don't hesitate to reach out! Enjoy your new ThunderBay 8!”


Verified
5/5

2024-10-07

New Customer!

"Found exactly what I was looking for. :)"


Rep reply posted 2024-10-07
A rep from MacSales.com, OWC-Celeste, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found exactly what you were looking for. Welcome to the MacSales family! If you need anything else or have any questions, we're here to help. Enjoy your purchase! https://eshop.macsales.com/Service/”


Verified
5/5

2024-10-06

Ordering was easy.

"Replacing this battery is supposed to be easy. This beats spending hundresds for a new laptop,"


Rep reply posted 2024-10-07
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found the ordering process easy and that you’re considering a battery replacement instead of investing in a new laptop. Saving money while keeping your device running smoothly is always a win! If you have any questions during the installation or need assistance, we’re here to help. Enjoy your revitalized laptop!”