"I think that the costume i bought was great!! Although its really tight on me in some places and really lose on me in others.
I'v had problems dealing with fedex as they said wasn't given any information about the products value so i had to forward them the conformation email you sent me. now it seems that i have an extra bill foe £10 tax but i haven't been given any detail about who or how i'm meant to pay.
Its really annoying because i'd would have loved to buy lots more stuff from you but i don't want the hassle of dealing with fedex like this again. "

"ORDERED A PROM DRESS 3-17-2012 . GIVEN ESTIMATED SHIP DATE OF 2012-04-06 WITH A DELIVERY DATE OF 2012-04-15. TODAY IS 2012-04-17 AND THE DRESS HAS NOT EVEN SHIPPED YET. I WILL NEVER ORDER FROM THIS PLACE AGAIN. THIS IS A PROM DRESS AND NOW I NEED TO FIND ANOTHER DRESS ANTICIPATING THAT THIS DRESS WILL NOT SHOW UP ON TIME. VERY DISAPPOINTED . AGAIN I WILL NEVER ORDER OR RECOMMEND THIS PLACE TO ANYONE. THEY COULD AT LEAST EMAIL ME AND LET ME KNOW ABOUT THE DELAY WITH A NEW DELIVERY DATE. VERY UNPROFESSIONAL. NOW I HAVE TO EXPLAIN THIS TO MY DAUGHTER.got a generic response from milanoo today 4/18/2012 telling me the dress is in the final process before shipping in 2-3 more days. i replyed to the email asking when the dress will be here if shipped in 2-3 more days. got no response yet so i figured i would address it on this web site because it seems to be the only way to get them to respond to me. I WANT A FULL REFUND IN MY BANK BY 4-20-2012. THIS IS ONE OF THE WORST EXPERIENCES OF MY LIFE HAVING DEALT WITH THIS COMPANY. MY DAUGHTER GETS ONE SENIOR PROM AND THIS COMPANY HAS MESSED IT UP. THE MONEY WAS DEDUCTED FROM MY ACCOUNT IN ONE DAY SO I EXPECT TO SEE THE MONEY BACK IN MY ACCOUNT IN ONE DAY. THANKS FOR NOTHING. IF I COULD FIGURE OUT HOW TO RATE THIS COMPANY 0/5 STARS I WOULD DO THAT.33 DAYS AFTER I PLACE THE ORDER THE DRESS ISNT EVEN ON ITS WAY YET. SHAME ON THIS COMPANY GIVING DELIVERY DATES THAT THEY CANT MEET."

"I am very disappointed with Milanoo. I ordered a prom dress and got the fastest shipping available. My prom is in four days and my dress has still not arrived! I sent an email about it but never got a reply. If I pay extra for faster shipping, I expect my order to be here on time. "

"Milanoo is great I got my product on time and intact thanx a mill keep it up"

"Wonderful, the items I were beautiful I love them. I will be ordering more in the future. "

"I was pleased with what I received. Although it didnt fit as it was and I had to do some adjusting. I would recommend getting a size bigger than what you think you need. The product itself is good quality...however the hooks are quite tricky to work. I will definitly buy from here again and pay closer attention to sizes."

"The dress that I ordered was made incorrectly. It was stated to be a lace dress right in the description. When the dress was made, it was made out of organza. The staff at Milanoo kindly sent me a picture of the dress as it was before shipping it off to me to see if I would accept it as is. Since I was looking for a lace dress, I was not satisfied. They offered me a full refund which went straight to my Paypal account within the day. I am sad that the dress was made not as it should be, but am happy with the customer service I received. I likely will not purchase from this site again as the dress I wanted was not made."

"thanks Milanoo I was very happy with the service, my package was deliver in time. although one of the items was faulty. I was very please to get my full refund for it. once again thanks and keep up the good work "

"I like the website, the shipping just takes way to lo g "

"I like the padding inside the shoe but it is just a little bit too high. I'll have to get that adjusted! Other than that, great! Love my shoes!"

"I was honestly extremely anxious about milanoo after reading some horrific online reviews. The low price also made me uneasy. I adored the dress, though, so I decided to trust the company. Thank the Lord! My dress arrived in less than a month, exactly as the picture displays it. It's lovely and fits perfectly!!"

"I will NEVER order from Milanoo again. I ordered shoes for my wedding from them. At first, I thought it was amazing that I found wedged heels that I liked because I couldn't find any for a reasonable price. I proceeded to order my shoes and was happy I had that part over with. Then the problems started. My payment was completed Feb. 19th and ship date was March 26th. I figured since they are so far away, they would be taking a bit. My wedding is on April 28th. I had to message Milanoo customer service because I did not receive my shoes and I was worried. I was given the same response every time I contacted them. After finally getting my order today, (4/13) I was excited because I thought I would have to buy different shoes. When I picked the package up, however, I was so upset. The box for the shoes was beaten as if it was thrown around and the way it was taped was as if the box was already like this. My shoes are missing diamonds and the string of diamonds down the side are falling off. I do not have the money to go buy a new pair of shoes! I am appalled by the service here and in result, will never order from here again. I feel horrible because I told my family about Milanoo. I will be sure to call my friends and family back and tell them about my experience. I attached some photos of how I received my shoes and the defects. I really hope no one orders from here and makes the same mistake.

These are pictures of how the box came in.
http://i1144.photobucket.com/albums/o495/sharuch/photo6.jpg

http://i1144.photobucket.com/albums/o495/sharuch/photo5.jpg

http://i1144.photobucket.com/albums/o495/sharuch/photo4.jpg

http://i1144.photobucket.com/albums/o495/sharuch/photo3.jpg

This is where the diamonds are falling off
http://i1144.photobucket.com/albums/o495/sharuch/photo1.jpg



"

"I ordered a dress from March 14, 2012. It is now almost a month and I have not received it. I have not receied any positive feedback, so I have asked for a refund."

"Milanoo, how do I get my order FULLY REFUNDED?! The dress is not even made or delivered in time so I just want to CANCEL IT and get it REFUNDED.. for full price! since it did not meet the deadline that it promised me. I suggest you learn how to run a buisiness before you start advertising products you can't even keep your end of the deal on. "

"I have sent multiple emails asking if my order is still on schedule to be shipped by the promised date and have not received a single reply. I placed the order 3/15/12 and was told it would take 30 days for me to receive my order, with 3-5 of those days being for shipping. I that is true then it should be shipped no later than today. There is still no tracking number showing on my account on the website. The thing that worries me the most is that I have emailed now 4 times and haven't heard anything."