"I've been a long time customer of monoprice, and when my last order was delivered with one item missing, a simple chat session with their live support agent addressed the problem extremely fast!"

"i always order from monoprice and they always follow through with fast shipping and exact products. i mostly use their products for professional equipment and dj all over the world coming back from paris and barcelona. i also use their products for my job at chicago public schools which im the tech coordinator and admin."

"Great price. Quick shipping. Good product. Thoroughly recommend"

"Great prices and service. A mere fraction of big box stores."

"Even though my apartment's landlord somehow missed the delivery of this object twice, monoprice and their shippers were willing to send the object a third time with 1 day shipping and no extra charge. They earned my trust."

"The prices are unbeleivable but the service is even better.

I've been ordering from Monoprice for several years, but just recently changed addresses. I had updated my shipping address before making an order last night, or so I thought, because when I received my confirmation this morning my old address was still listed. I popped on the website first thing this morning, used the LiveChat feature and was connected to Gustavo. Gustavo informed me that the system was automated and that the order had already been processed and could not be changed. He advised that he would follow up with the Manager of the Shipping Department to try and resolve the issue and that he would confirm by email ASAP. I received a response within the hour, problem solved. I didn't have to repeat my story to 10 different people, I didn't have to wait on hold for hours... I've never experienced such a seamless and effortless process, and although it seems like such a minor issue, it would have caused a major headache, given that my old address is in a town over 400km away!"

"Excellent! Item purchased was a fraction of the price I would have paid for a similar item at a military exchange overseas."

"I had return questions and they were handled quite well by Desirae. All my questions were answered in a timely manner."

"Couldn't be more thrilled with my experience. Great product at an even better price, fast and inexpensive shipping, and arrived earlier than estimated. No doubt I will be doing business with them again."

"The service was quick and the cables I ordered have functioned well."

"As a network administrator for a Medium sized company, Monoprice is my savior! I've been able to cut our costs for cabling and various other do-dads by more than 1/2. My orders always make it to me within 3 days of the standard shipping time. They have a customer for life!!"

"I have yet to find better prices on the items I order than at Monoprice!"

"Great price, product and customer service. Why go anywhere else."

"I've been dealing with mono price for several years now and they have quality items at excellent prices. As of today october 2, 2013 I haven't had one issue or complaint. I will continue to purchase from monoprice.com. one word sums it up... Awesome!!"

"I had an issue with my Matrix 4x4, still under warranty. I contacted customer service and they replaced it immediately. Special thanks for the associates Jimmy Nguyen and Cristian M."