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Verified
5/5

2013-09-28

"Great customer support and friendly staff."

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Verified
5/5

2013-09-26

"Monoprice.com's pricing and service have always been, and continue to be, outstanding. A package arrived today, missing several items. I contacted Gustavo via online support, and he immediately prepared an order to send out the missing items."

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Verified
5/5

2013-09-25

"Great prices and service! Thanks!"

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Verified
5/5

2013-09-24

"I'm a big fan of Monoprice. Products are always of the utmost quality; and on the rare occasion I've needed to RMA something, the customer service has been top notch. I recommend Monoprice to anyone that will listen!"

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Verified
5/5

2013-09-24

"Amazing. One of the best customer service experiences ever. Two different times I have had issues and they immediately went above and beyond to rectify the situation, not even asking me, but just knowing that it was the right thing to do. I won't stop shopping here and I will spread the word."

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Verified
5/5

2013-09-21

"When I found Monoprice.com I was instantly blown away by the very competitive prices. I was even more impressed after my first order. I couldn't believe the superb quality! Absolutely top of the line products and phenomenal customer service. Monoprice.com has the best prices on the web - it BLOWS away Amazon. HIGH QUALITY STUFF at amazing prices. I once needed to return a product (Headphones) because I got clumsy and dropped them while taking out of the box. The monoprice team said the product should not have been damaged even though my clumsy hands dropped them and replaced with NO HASSLES!! AMAZING AMAZING AMAZING. This is by far my favorite online retailer and I always refer my friends and family. No one is ever disappointed. I LOVE Monoprice!"

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Verified
5/5

2013-09-20

"Monoprice is a great place to find the hardware I need for our church. We are grateful to find a vendor that has reasonable prices and prompt and courteous service. Aubrey was very helpful on the chant line when I had forgotten to add 2 items to my order."

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Verified
5/5

2013-09-19

"Absolutely fantastic, from selection to price to customer service.

For example, I ordered two of an item, but only received one. A quick chat with customer service resolved the issue, and they upgraded the shipping of the missing item to Next Day Air. Can't beat that with a stick.

This is the first problem I've ever had with Monoprice, but they made rectification absolutely painless. Beverly is an exceptional customer service rep.
"

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Verified
4/5

2013-09-17

"I was disappointed to see it will take a small envelope 7 days to reach me. First Class mail would have been allot quicker and probably cheaper."

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Verified
5/5

2013-09-13

"Awesome customer service, awesome products, awesome prices"

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Verified
5/5

2013-09-12

"Desirae M. helped me today. She was quick, knowledgeable and courteous. "

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Verified
5/5

2013-09-12

"Customer service has been nothing but stellar. Turns out the product I bought was faulty, but they've dealt with that swiftly, courteously and professionally. "


Verified
5/5

2013-09-11

"excellent service, shipping and products"

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Verified
5/5

2013-09-10

"Excellent products. Quick shipping. Unbeatable prices. Excellent technical support. Stands behind their products and any warranty issues are handled quickly and efficiently. Great company. They are a model for what on-line retailers should strive for."

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Verified
5/5

2013-09-06

"Monoprice has great options and ANGIE G was very helpful in getting an order adjusted and sent out quickly (I had made a mistake and entered an incorrect ZIP code)"

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