"I can't say enough good things about PowerMax! Last week, my dinosaur of a Dell laptop (it was about six years old and a hand-me-down from my aunt) finally gave out. I've been raised on Apple computers, but hey, the Dell was free and I'm a college student. I decided to make my first laptop purchase a good investment though! Thus- I turned to PowerMax, because I wanted a Mac but also didn't want to go through the Apple Store. Originally I was looking at 12" G4 PowerBooks, and Joe very nicely helped me out when I had questions about them. However, I (after a lot of internal wrestling) decided paying more was worth a newer laptop- so I opted for a used aluminum MacBook (999.00$) instead. I was very surprised at my luck, as this model is essentially brand-new and is still under the Apple One-Year Warranty until Jan '10. Michelle Ryther helped me place my order today and has been awesome! There was some trouble concerning my email address and when I called to correct it, she was totally accommodating. All of the people I've dealt with on the phone or online have been very friendly, accessible and knowledgeable. It's really refreshing to not be talked into an up-sale or discouraged from buying something that's older. These guys rock! Whenever I have anything Apple related to buy, I'll turn to them. "

"We have been dealing with Maiya Kennedy at PowerMax for several years and have received excellent service and products. Delivery is always timely. PowerMax stands behind every sale and we highly recommend them."

"I worked with Maiya at PowerMax on two orders and she was professional, friendly, and very efficient. Provided up to date info on ship dates, etc. Great experience.
Jon Cretarolo"

"Fabulous company. Every time I call I get personal service making me feel like a member of the family. When I ordered an incorrect version of software on line they were very helpful in helping me get a refund from Adobe. I have also ordered a used G5 computer and received additional telephone support in getting my files moved over. Great company."

"A very good friend of mine recommended this company to me. Amazing and quality customer service, my product was delivered promptly and I have become a very loyal and happy new customer. I will recommend Powermax to anyone I know! "

"Joe Inman & Powermax pulled it off. I have the right camera (cutting edge) & got it in 48 hours! I am a satisfied customer that will look for ways to come back."

"I'm probably like a lot of people out there. I love my Mac and want to upgrade it with internal and exterior hard drive and backup. I want this to be a good and lasting purchase. I hardly new the right questions to ask other than the obvious: how big. I discovered that there were a few other items to consider. PowerMax sales (Maiya) was really patient with me and surprisingly accessible! It was a pleasure doing business. Appreciate the help and I know I'll be getting exactly what I am paying for. That makes a difference; in fact, its the PowerMax difference. Jim"

"I traded in an Imac for a new macbook pro with PowerMax. My experience with them could not have been better!! Heidi Wheeler was my sales rep and she was the BEST!! I will use them again."

"Very friendly, knowledgeable pre-sales assistance via telephone. Order arrived quickly, well before the predicted date. I would definitely recommend PowerMax to a friend or colleague."

"The customer service at PowerMax was second to none. I am so pleased with my computer, shipping process and order convenience. The no voicemail policy is phenomenal and is the clear advantage of ordering and working with PowerMax.

Thank you so much for your continued excellent service.
Mark"

"I have used this company twice, trading in/and purchasing new computers. The customer service was wonderful and very accommodating. I recommend PowerMax highly! "

"I ordered a brand new 17" Unibody MacBook Pro and new Time Capsule wireless base station from PowerMax.com. I have done business with them in the past. Not only did Apple pre-announce the MacBook Pro but they quickly backordered for many weeks. Poor Heidi Wheeler over at PowerMax.....I must have sent her an eMail every Monday for 6 weeks straight. But the one thing I really value about PowerMax is their responsiveness to customer service inquiries. Everytime I eMailed checking on the status of my order, Heidi eMailed me back within hours to give me her latest information. She was friendly, personable, and exactly what I would expect from my own customer service people. PowerMax has an amazing employee in Heidi Wheeler, and the company's aggressive pricing and shipping charges, coupled with a tax-free buying experience make this the only place to shop for Apple Merchandise."

"I've never used this company before but when I saw their prices on Mac Pros I was very interested. I called and had the treat of speaking to a lovely woman named Michelle who was very knowledgeable and efficient. I placed an order right then and there. I like this place."

"Review for Michelle Ryther
I purchased my editing system in 2002, and was trying to install OS 10.5.6 (retail) and had an error. After almost 9 hours of phone conversations with Apple, I tried a last resort with PowerMax where I originaly purchased the system. After talking with Michelle and doing some testing it was found that the error was do to two RAM DIMM PC133 512MB cards that were defective so the hardware verification during the install would not verify the base components (the RAM)! Michelle pulled up my archieved information and realized that my existing RAM had a lifetime guarantee. Michelle put through the paperwork and I am now waiting for the delivery of new cards for install and will be able to get back to work without a hitch!
Customer Service needs to be the forefront of every successful organization, with Michelle and PowerMax leading the way in my situation, I applaud their attention to detail and Michelles' pro-active, customercentric attitude.
Thank you PowerMax and many, many thanks to Michelle for being the customer servant that all companies should have. When it's time to go with new equipment, they will be my first and only phone call."

"PowerMax and Heidi Wheeler, in particular, are to be commended for their outstanding customer service and business practice. I love that when I called I got a person, not a machine with a menu. Heidi was very helpful, answered all my questions, gave me top value on my trade-in and a better price on my new MacBook Pro than the Apple Store. I highly recommend PowerMax for trading in your old computer on a new one."