ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.57/5
Chance of future purchase:
4.62/5
Shipping & packaging:
4.64/5
Customer service:
4.44/5
Return/Replacement policy:
4.35/5

Verified
5/5

2024-05-23

Stress-free Great Support

"These folks made it very easy for me to resell my Mac products. I have used them for years now. Their buy back prices are on par with others and the turnaround time is quick."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-05-23
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a wonderful experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-05-20

Thank you!

"Fast and efficient! Great, THX!"


Rep reply posted 2024-05-20
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you received fast and efficient service and that you had a positive experience with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-05-19

Trustworthy

"100 % trustworthy. Prompt responses and payment. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-05-20
A rep from SellYourMac, OWCAmanda, has responded:

“We appreciate you taking the time to give us your feedback. It is great to hear that you found our partners at SYM to be 100% trustworthy. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-05-18

Great service

"Customer service is excellent. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-05-20
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. It brings us joy to learn about your positive OWC experience, and we value your feedback immensely. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-05-18

"Best price, quick turn around and easy. "


Rep reply posted 2024-05-20
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you received the best price while working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-05-18

sell iMac

"The experience was excellent."


Rep reply posted 2024-05-20
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for sharing your review with us. We Are thrilled to hear that you had a great trade-in experience! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-05-18

Sell with confidence!

"I was preparing to sell my computer on FaceBook Marketplace or eBay when I stumbled on SellYourMac, and boy am I glad I did! The process was easy, smooth and fair, and I will definitely use them again if I have a need. Highly recommended."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-05-20
A rep from SellYourMac, OWC_Michael , has responded:

“We're thrilled to have provided you with a seamless experience! It's wonderful to hear that you found the process easy, smooth, and fair. Thank you for choosing SellYourMac, and we're delighted that you would recommend us. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-05-10

Reliable and honest

"Fair price. Fast turn around. Good communication."

Detailed Review Benchmark + -
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-05-10
A rep from SellYourMac, OWC-Celeste, has responded:

“We're delighted to hear that you found our service reliable and honest! Providing fair prices, quick turnaround times, and clear communication is important to us. Thank you for choosing us, and if you need anything else in the future, don't hesitate to reach out. https://eshop.macsales.com/Service/”


Verified
5/5

2024-05-10

Easy sale

"I upgraded my iMac, and appreciated the ease of selling the old one through Mac Sales. The price was fair, more than I would have gotten in trade with Apple."

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Rep reply posted 2024-05-10
A rep from SellYourMac, OWC-Celeste, has responded:

“It's great to hear that you had a positive experience both upgrading your iMac and selling your old one through Mac Sales! We aim to provide fair prices and convenient services for our customers. If you ever need assistance in the future, feel free to reach out. https://eshop.macsales.com/Service/”


Verified
5/5

2024-05-09

Great Transaction

"Well, had a time getting the Mac Studio to you, but you guys were great at your job. A pleasure working together with you on this sale."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Rep reply posted 2024-05-09
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you for your patience and cooperation throughout the process! We're glad we could assist you with your Mac Studio purchase, and we appreciate your kind words. If you have any further questions or need assistance in the future, don't hesitate to reach out.”


Verified
2/5

2024-05-07

Still waiting for payment

"the experience was good up until payment, I still have received my check and it has been over a month"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-05-07
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We recommend reaching out to our partners at SYM via your original email to get assistance on the check you are to receive. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-05-01

loved selling the macbook pro

"great experience, beginning to end..."

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2024-05-01
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a great experience. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-04-29

Good company!

"Smooth as a baby's bottom."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-04-29
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you for the compliment! We strive to provide a smooth and hassle-free experience for our customers. If you ever need anything else, feel free to reach out.”


Verified
5/5

2024-04-29

Much Better than Apple

"Apple rejected my MBP trade in, even though there were no known issues, and spent the $ to send it back to me. SellYourMac gave me a fair price after their inspection. No hassle."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-04-29
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that we were able to get that Mac traded in for you and that you had a great experience with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-04-29

Great

"I had a very good experience. The shipping label was convenient, the evaluation after receipt was fast, and the funds were deposited as expected. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-04-29
A rep from SellYourMac, OWC-Celeste, has responded:

“It's wonderful to hear that you had such a positive experience with the evaluation and payment process. Convenience and efficiency are key when selling items, and it sounds like everything went smoothly for you. If you ever have more items to sell in the future, don't hesitate to reach out.”