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Product & services pricing
4.65/5
Chance of future purchase:
4.77/5
Shipping & packaging:
4.81/5
Customer service:
4.62/5
Return/Replacement policy:
4.50/5

Verified
5/5

2024-05-09

Great Transaction

"Well, had a time getting the Mac Studio to you, but you guys were great at your job. A pleasure working together with you on this sale."

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Rep reply posted 2024-05-09
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you for your patience and cooperation throughout the process! We're glad we could assist you with your Mac Studio purchase, and we appreciate your kind words. If you have any further questions or need assistance in the future, don't hesitate to reach out.”


Verified
2/5

2024-05-07

Still waiting for payment

"the experience was good up until payment, I still have received my check and it has been over a month"

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Rep reply posted 2024-05-07
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We recommend reaching out to our partners at SYM via your original email to get assistance on the check you are to receive. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-05-01

loved selling the macbook pro

"great experience, beginning to end..."

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Rep reply posted 2024-05-01
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a great experience. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-04-29

Good company!

"Smooth as a baby's bottom."

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Rep reply posted 2024-04-29
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you for the compliment! We strive to provide a smooth and hassle-free experience for our customers. If you ever need anything else, feel free to reach out.”


Verified
5/5

2024-04-29

Much Better than Apple

"Apple rejected my MBP trade in, even though there were no known issues, and spent the $ to send it back to me. SellYourMac gave me a fair price after their inspection. No hassle."

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Rep reply posted 2024-04-29
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that we were able to get that Mac traded in for you and that you had a great experience with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-04-29

Great

"I had a very good experience. The shipping label was convenient, the evaluation after receipt was fast, and the funds were deposited as expected. "

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Rep reply posted 2024-04-29
A rep from SellYourMac, OWC-Celeste, has responded:

“It's wonderful to hear that you had such a positive experience with the evaluation and payment process. Convenience and efficiency are key when selling items, and it sounds like everything went smoothly for you. If you ever have more items to sell in the future, don't hesitate to reach out.”


Verified
5/5

2024-04-29

Outstanding communication and speed

"I was most impressed by the regular communication at every point of my selling process. SYM quickly received and processed my sale. I definitely would sell to them again "

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Rep reply posted 2024-04-29
A rep from SellYourMac, OWC-Celeste, has responded:

“It's fantastic to hear that you had such a positive experience with the communication and speed of the selling process with SYM. Clear and timely communication is essential for a smooth transaction. If you ever decide to sell again, we're here to assist you.”


Verified
5/5

2024-04-29

Super easy transaction

"Thorough communication throughout the process. Fair quote and funds received in short order. Thanks!"


Rep reply posted 2024-04-29
A rep from SellYourMac, OWC-Celeste, has responded:

“We're thrilled to hear that you had a seamless experience with us! Transparency and efficiency are top priorities, so we're glad that you found our communication thorough and the transaction smooth. If you ever need assistance in the future, don't hesitate to reach out. https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-29

Sold an old laptop

"Smooth process-they answered my questions and paid promptly."


Rep reply posted 2024-04-29
A rep from SellYourMac, OWC-Celeste, has responded:

“That's fantastic to hear! We strive to make the selling process as smooth and convenient as possible for our customers. If you ever have any more items to sell or any questions, feel free to reach out. https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-25

IMac

"Great, fast service on selling my older iMac. Fair value and nice to have it processed on to be reused."

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Rep reply posted 2024-04-25
A rep from SellYourMac, OWC-Celeste, has responded:

“We're glad to hear that you had a positive experience selling your older iMac! It's great to know that you found the service fast and fair, and it's always nice to contribute to the reuse of technology. If you ever have any more devices to sell or if there's anything else we can assist you with, feel free to reach out. ”


Verified
5/5

2024-04-25

Exceptional offer and service

"I saw an article in Macworld on how to sell your Mac. A site posted in the article was 'Sell Your Mac.' I simply followed the link, completed some questions regarding my Mac, submitted it, and received a quote. I then printed the shipping label, packed my Mac, and sent it off. Customer service is exceptional, as I was kept informed every step of the way - as it was shipped, received, wiped clean, inspected, and when the check (the method I chose) was mailed. Effortless, efficient, first-rate service. Highly recommend!"

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Rep reply posted 2024-04-25
A rep from SellYourMac, OWC-Celeste, has responded:

“It's great to hear that your experience with "Sell Your Mac" was so positive! Effortless and efficient service is always a plus, especially when it comes to selling valuable items like your Mac. Thank you for sharing your recommendation!”


Verified
5/5

2024-04-25

Mac sellback experience was easy

"Mac sellback experience was easy "

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Rep reply posted 2024-04-25
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the wonderful feedback. We are glad to hear that you had a good experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-04-22

Easy process

"Was very busy for about a month and lucked out that I shipped 1 day before my offer expired. Got the money that was quoted"

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Rep reply posted 2024-04-22
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a great experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-04-22

Pretty easy process and fast

"SYM is a pretty dope company. I was given the exact price quoted for my apple watch and even though they advised it could take 3-5 business days it was all pretty quick more like 2 days. I will defiantly sell them my future devices! "

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Rep reply posted 2024-04-22
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a good experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-04-13

very smooth

"Everything went exactly as expected, no surprises. Good instructions and follow through."

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Rep reply posted 2024-04-15
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that your experience went as expected and that you found good instructions to assist you. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/