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Product & services pricing
4.65/5
Chance of future purchase:
4.77/5
Shipping & packaging:
4.81/5
Customer service:
4.62/5
Return/Replacement policy:
4.50/5

Verified
5/5

2024-04-12

"Easy to do, excellent communication "

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Rep reply posted 2024-04-12
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. It brings us joy to learn about your positive OWC experience, and we value your feedback immensely. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-11

Selling imac

"Excellent. Very professional organization.Wish everyone was like this."

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Rep reply posted 2024-04-12
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a good experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-04-02

very good service.

"Sell your Mac kept me informed on a timely basis of each phase of their process and submitted the payment as prescribed.
Was easy to do business with. I would do business with them in the future.
"

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Rep reply posted 2024-04-02
A rep from SellYourMac, OWC-Celeste, has responded:

“We're delighted to hear that you had a very good experience with SellYourMac! Keeping you informed at each phase of the process and ensuring a smooth transaction is our priority. We're glad that doing business with us was easy, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help, and we appreciate your support!”


Verified
5/5

2024-04-01

Super easy - frequent status updates - money into pocket

"Easy experience to qualify your item, drop off at UPS store worry free, updates about progress of device and final payment. Easy easy easy"

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Rep reply posted 2024-04-02
A rep from SellYourMac, OWC-Celeste, has responded:

“We're thrilled to hear that you had such an easy experience with qualifying your item, dropping it off at UPS worry-free, receiving updates about its progress, and ultimately receiving your final payment! Providing a seamless and worry-free process is important to us, and we're glad we could meet your expectations. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help, and we appreciate your support!”


Verified
5/5

2024-04-01

So good!

"Fast, honest and accurate "


Rep reply posted 2024-04-01
A rep from SellYourMac, OWCAmanda, has responded:

“We appreciate you taking the time to give us your feedback. It is great to hear that you had a fast, honest, and accurate experience while working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-04-01

MacBook Air

"Very easy and straightforward process. Money sent very quickly"

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Rep reply posted 2024-04-01
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that your trade-in process was easy and that you received your payment quickly. We are always happy to hear that our customers are having a positive experience with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-04-01

Excellent

"Whole process was smooth. "

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Rep reply posted 2024-04-01
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that your entire process was smooth and that you enjoyed your experience with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-03-30

Highly Recommend

"I was very impressed how they kept me informed of every step after they received my Mac. They offered the best price and I received my money within a week of them getting my computer. Would definitely recommend! "

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Rep reply posted 2024-04-01
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for sharing your experience! We're glad to hear that you were impressed with our communication and pricing. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-30

Great Experience

"The experience with Sell Your Mac was terrific. It was so simple, They keep you informed all along the way. I got my payment to my PayPal Account within a week of shipping my iMac to them. I would highly recommend them."

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Rep reply posted 2024-04-01
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for your kind words and for choosing Sell Your Mac! We're delighted to hear that you had a terrific experience with us. Ensuring a simple and informed process, along with prompt payments, is always our priority. Your recommendation means a lot to us. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-30

Super good and fast.

"Easy and no hassle. I got exactly what I sold my device for."

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Rep reply posted 2024-04-01
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a super fast and good experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-03-24

Very efficient and easy to sell my broken Macbook!

"Free to ship my Macbook with broken screen - and received check within 2 weeks after being received. Efficient. Did not make a ton of $$ but sold it effortlessly. Thanks to Sell your mac!"

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Rep reply posted 2024-03-25
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a great experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-03-24

Excellent Service

"Selling our old iMac to SYM was fast and efficient. Excellent customer service and communication. Highly recommend them!"

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Rep reply posted 2024-03-25
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a fast and efficient experience with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-03-22

Honestly pretty dang refreshing :)

"You guys rock. I didn't have any issues. I made the money that was almost the exact amount it was quoted for when entering the info. I HIGHLY recommend. I was on the fence with a couple other sites, but I just didn't trust them and I was super glad SYM was referred by OWC. Guys, this is how you sell your gear. :) Lemme know if anyone has questions, I'll be glad to share my experience. "

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Rep reply posted 2024-03-25
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you for your glowing feedback! We're thrilled to hear that you had such a positive experience with SellYourMac and that everything went smoothly from start to finish. We take pride in providing accurate quotes and transparent service, and we're glad that we could earn your trust. Your recommendation means a lot to us, and we're grateful for your support. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing SellYourMac!”


Verified
5/5

2024-03-22

Great service

"They sent me packing materials. I packed up my Mac, sent it off, got paid. It was very easy. "

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Rep reply posted 2024-03-25
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a good experience working with our SYM team to sell your device! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-03-22

Great!

"Worked as told it would. No problems at all."


Rep reply posted 2024-03-22
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. We are delighted to hear about your positive OWC experience, and your feedback is of great value to us. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”