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Product & services pricing
4.57/5
Chance of future purchase:
4.62/5
Shipping & packaging:
4.64/5
Customer service:
4.44/5
Return/Replacement policy:
4.35/5

Verified
5/5

2024-04-29

Outstanding communication and speed

"I was most impressed by the regular communication at every point of my selling process. SYM quickly received and processed my sale. I definitely would sell to them again "

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Rep reply posted 2024-04-29
A rep from SellYourMac, OWC-Celeste, has responded:

“It's fantastic to hear that you had such a positive experience with the communication and speed of the selling process with SYM. Clear and timely communication is essential for a smooth transaction. If you ever decide to sell again, we're here to assist you.”


Verified
5/5

2024-04-29

Super easy transaction

"Thorough communication throughout the process. Fair quote and funds received in short order. Thanks!"


Rep reply posted 2024-04-29
A rep from SellYourMac, OWC-Celeste, has responded:

“We're thrilled to hear that you had a seamless experience with us! Transparency and efficiency are top priorities, so we're glad that you found our communication thorough and the transaction smooth. If you ever need assistance in the future, don't hesitate to reach out. https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-29

Sold an old laptop

"Smooth process-they answered my questions and paid promptly."


Rep reply posted 2024-04-29
A rep from SellYourMac, OWC-Celeste, has responded:

“That's fantastic to hear! We strive to make the selling process as smooth and convenient as possible for our customers. If you ever have any more items to sell or any questions, feel free to reach out. https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-25

IMac

"Great, fast service on selling my older iMac. Fair value and nice to have it processed on to be reused."

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Rep reply posted 2024-04-25
A rep from SellYourMac, OWC-Celeste, has responded:

“We're glad to hear that you had a positive experience selling your older iMac! It's great to know that you found the service fast and fair, and it's always nice to contribute to the reuse of technology. If you ever have any more devices to sell or if there's anything else we can assist you with, feel free to reach out. ”


Verified
5/5

2024-04-25

Exceptional offer and service

"I saw an article in Macworld on how to sell your Mac. A site posted in the article was 'Sell Your Mac.' I simply followed the link, completed some questions regarding my Mac, submitted it, and received a quote. I then printed the shipping label, packed my Mac, and sent it off. Customer service is exceptional, as I was kept informed every step of the way - as it was shipped, received, wiped clean, inspected, and when the check (the method I chose) was mailed. Effortless, efficient, first-rate service. Highly recommend!"

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Rep reply posted 2024-04-25
A rep from SellYourMac, OWC-Celeste, has responded:

“It's great to hear that your experience with "Sell Your Mac" was so positive! Effortless and efficient service is always a plus, especially when it comes to selling valuable items like your Mac. Thank you for sharing your recommendation!”


Verified
5/5

2024-04-25

Mac sellback experience was easy

"Mac sellback experience was easy "

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Rep reply posted 2024-04-25
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the wonderful feedback. We are glad to hear that you had a good experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-04-22

Easy process

"Was very busy for about a month and lucked out that I shipped 1 day before my offer expired. Got the money that was quoted"

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Rep reply posted 2024-04-22
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a great experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-04-22

Pretty easy process and fast

"SYM is a pretty dope company. I was given the exact price quoted for my apple watch and even though they advised it could take 3-5 business days it was all pretty quick more like 2 days. I will defiantly sell them my future devices! "

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Rep reply posted 2024-04-22
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a good experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-04-13

very smooth

"Everything went exactly as expected, no surprises. Good instructions and follow through."

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Rep reply posted 2024-04-15
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that your experience went as expected and that you found good instructions to assist you. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-04-12

"Easy to do, excellent communication "

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Rep reply posted 2024-04-12
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. It brings us joy to learn about your positive OWC experience, and we value your feedback immensely. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-11

Selling imac

"Excellent. Very professional organization.Wish everyone was like this."

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Rep reply posted 2024-04-12
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a good experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-04-02

very good service.

"Sell your Mac kept me informed on a timely basis of each phase of their process and submitted the payment as prescribed.
Was easy to do business with. I would do business with them in the future.
"

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Rep reply posted 2024-04-02
A rep from SellYourMac, OWC-Celeste, has responded:

“We're delighted to hear that you had a very good experience with SellYourMac! Keeping you informed at each phase of the process and ensuring a smooth transaction is our priority. We're glad that doing business with us was easy, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help, and we appreciate your support!”


Verified
5/5

2024-04-01

Super easy - frequent status updates - money into pocket

"Easy experience to qualify your item, drop off at UPS store worry free, updates about progress of device and final payment. Easy easy easy"

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Rep reply posted 2024-04-02
A rep from SellYourMac, OWC-Celeste, has responded:

“We're thrilled to hear that you had such an easy experience with qualifying your item, dropping it off at UPS worry-free, receiving updates about its progress, and ultimately receiving your final payment! Providing a seamless and worry-free process is important to us, and we're glad we could meet your expectations. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help, and we appreciate your support!”


Verified
5/5

2024-04-01

So good!

"Fast, honest and accurate "


Rep reply posted 2024-04-01
A rep from SellYourMac, OWCAmanda, has responded:

“We appreciate you taking the time to give us your feedback. It is great to hear that you had a fast, honest, and accurate experience while working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-04-01

MacBook Air

"Very easy and straightforward process. Money sent very quickly"

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Rep reply posted 2024-04-01
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that your trade-in process was easy and that you received your payment quickly. We are always happy to hear that our customers are having a positive experience with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/