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Product & services pricing
4.57/5
Chance of future purchase:
4.62/5
Shipping & packaging:
4.64/5
Customer service:
4.44/5
Return/Replacement policy:
4.35/5

Verified
5/5

2024-04-01

Excellent

"Whole process was smooth. "

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Rep reply posted 2024-04-01
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that your entire process was smooth and that you enjoyed your experience with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-03-30

Highly Recommend

"I was very impressed how they kept me informed of every step after they received my Mac. They offered the best price and I received my money within a week of them getting my computer. Would definitely recommend! "

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Rep reply posted 2024-04-01
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for sharing your experience! We're glad to hear that you were impressed with our communication and pricing. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-30

Great Experience

"The experience with Sell Your Mac was terrific. It was so simple, They keep you informed all along the way. I got my payment to my PayPal Account within a week of shipping my iMac to them. I would highly recommend them."

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Rep reply posted 2024-04-01
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for your kind words and for choosing Sell Your Mac! We're delighted to hear that you had a terrific experience with us. Ensuring a simple and informed process, along with prompt payments, is always our priority. Your recommendation means a lot to us. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-30

Super good and fast.

"Easy and no hassle. I got exactly what I sold my device for."

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Rep reply posted 2024-04-01
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a super fast and good experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-03-24

Very efficient and easy to sell my broken Macbook!

"Free to ship my Macbook with broken screen - and received check within 2 weeks after being received. Efficient. Did not make a ton of $$ but sold it effortlessly. Thanks to Sell your mac!"

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Rep reply posted 2024-03-25
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a great experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-03-24

Excellent Service

"Selling our old iMac to SYM was fast and efficient. Excellent customer service and communication. Highly recommend them!"

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Rep reply posted 2024-03-25
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a fast and efficient experience with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-03-22

Honestly pretty dang refreshing :)

"You guys rock. I didn't have any issues. I made the money that was almost the exact amount it was quoted for when entering the info. I HIGHLY recommend. I was on the fence with a couple other sites, but I just didn't trust them and I was super glad SYM was referred by OWC. Guys, this is how you sell your gear. :) Lemme know if anyone has questions, I'll be glad to share my experience. "

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Rep reply posted 2024-03-25
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you for your glowing feedback! We're thrilled to hear that you had such a positive experience with SellYourMac and that everything went smoothly from start to finish. We take pride in providing accurate quotes and transparent service, and we're glad that we could earn your trust. Your recommendation means a lot to us, and we're grateful for your support. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing SellYourMac!”


Verified
5/5

2024-03-22

Great service

"They sent me packing materials. I packed up my Mac, sent it off, got paid. It was very easy. "

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Rep reply posted 2024-03-25
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a good experience working with our SYM team to sell your device! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-03-22

Great!

"Worked as told it would. No problems at all."


Rep reply posted 2024-03-22
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. We are delighted to hear about your positive OWC experience, and your feedback is of great value to us. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-22

Another smooth sell. On my 3rd now.

"Another smooth sell to SellMyMac. This was my second sell and am waiting for the completion of my third which is in process. Highly recommended!"

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Rep reply posted 2024-03-22
A rep from SellYourMac, OWC_Michael , has responded:


Thank you for choosing SellMyMac again! We appreciate your trust in our service and hope to continue meeting your expectations. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-22

Always pleased with my experience with SellYourMac

"This is my 4th item sold to SellYourMac. One was an iMac M1 desktop device. Each time, I have received very reasonable quotes, clear instructions about how to ship my item, and swift status on each step of the process from receipt to examination to payment. I will be happy to recommend SellYourMac to friends. I have not found an item to purchase, yet, but I trust this company when I am able to do so."

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Rep reply posted 2024-03-22
A rep from SellYourMac, OWC-Celeste, has responded:

“It's fantastic to hear about your positive experiences with SellYourMac! We're glad that you've found the process of selling your items to be smooth and efficient, with clear instructions and prompt communication. Thank you for your trust and loyalty, as well as for considering recommending SellYourMac to your friends. If you ever decide to make a purchase in the future, we hope to provide you with the same level of excellent service. If you have any questions or need assistance, please don't hesitate to reach out.”


Verified
5/5

2024-03-16

Laptop sale

"As advertised! ……………………….."

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Rep reply posted 2024-03-18
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the wonderful feedback. We are glad to hear that you had a great experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-03-16

Paid as Promised!

"It was a smooth transaction. SYM provided updates throughout the process and paid as expected."

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Rep reply posted 2024-03-18
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the great feedback. We are glad to hear that you enjoyed your experience with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-03-15

Great experience

"Had an iwatch I didn’t use. It was almost brand new. Sent it to sellyourmac and received payment quickly!"

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Rep reply posted 2024-03-18
A rep from SellYourMac, OWC-Celeste, has responded:

“ We're thrilled to hear that you had a smooth transaction with SellYourMac and were able to receive payment quickly for your almost brand new Apple Watch. It's always rewarding to declutter and turn unused items into cash, especially when the process is efficient and hassle-free. If you have any more devices to sell or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help, and we appreciate your feedback!”


Verified
5/5

2024-03-13

Very Expeditious*

"SYM was expeditious, informative, courteous, and purposive. Would definitely use them again.

KM

"

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Rep reply posted 2024-03-13
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a wonderful experience with our partners at SYM! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/