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Product & services pricing
4.65/5
Chance of future purchase:
4.77/5
Shipping & packaging:
4.81/5
Customer service:
4.62/5
Return/Replacement policy:
4.50/5

Verified
5/5

2024-03-22

Another smooth sell. On my 3rd now.

"Another smooth sell to SellMyMac. This was my second sell and am waiting for the completion of my third which is in process. Highly recommended!"

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Rep reply posted 2024-03-22
A rep from SellYourMac, OWC_Michael , has responded:


Thank you for choosing SellMyMac again! We appreciate your trust in our service and hope to continue meeting your expectations. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-22

Always pleased with my experience with SellYourMac

"This is my 4th item sold to SellYourMac. One was an iMac M1 desktop device. Each time, I have received very reasonable quotes, clear instructions about how to ship my item, and swift status on each step of the process from receipt to examination to payment. I will be happy to recommend SellYourMac to friends. I have not found an item to purchase, yet, but I trust this company when I am able to do so."

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Rep reply posted 2024-03-22
A rep from SellYourMac, OWC-Celeste, has responded:

“It's fantastic to hear about your positive experiences with SellYourMac! We're glad that you've found the process of selling your items to be smooth and efficient, with clear instructions and prompt communication. Thank you for your trust and loyalty, as well as for considering recommending SellYourMac to your friends. If you ever decide to make a purchase in the future, we hope to provide you with the same level of excellent service. If you have any questions or need assistance, please don't hesitate to reach out.”


Verified
5/5

2024-03-16

Laptop sale

"As advertised! ……………………….."

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Rep reply posted 2024-03-18
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the wonderful feedback. We are glad to hear that you had a great experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-03-16

Paid as Promised!

"It was a smooth transaction. SYM provided updates throughout the process and paid as expected."

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Rep reply posted 2024-03-18
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the great feedback. We are glad to hear that you enjoyed your experience with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-03-15

Great experience

"Had an iwatch I didn’t use. It was almost brand new. Sent it to sellyourmac and received payment quickly!"

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Rep reply posted 2024-03-18
A rep from SellYourMac, OWC-Celeste, has responded:

“ We're thrilled to hear that you had a smooth transaction with SellYourMac and were able to receive payment quickly for your almost brand new Apple Watch. It's always rewarding to declutter and turn unused items into cash, especially when the process is efficient and hassle-free. If you have any more devices to sell or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help, and we appreciate your feedback!”


Verified
5/5

2024-03-13

Very Expeditious*

"SYM was expeditious, informative, courteous, and purposive. Would definitely use them again.

KM

"

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Rep reply posted 2024-03-13
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a wonderful experience with our partners at SYM! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-03-13

Take care of your stuff - It pays dividends

"I recently sold 2 Macs to SellYourMac. An M1 Air and a 21" iMac. They were both fine machines for most of my needs but I needed a bit more horsepower and a larger screen. Sell Your Mac provided me an upgrade path by taking these off my hands without any hassle. They'll find a good home and provide years of use for someone.

I received a decent offer and prompt payment without the hassle of selling online. Highly recommended.
"

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Rep reply posted 2024-03-13
A rep from SellYourMac, OWC_Michael , has responded:


Thank you for sharing your experience! We're glad to hear that SellYourMac provided you with a hassle-free upgrade path for your Macs. It's great to know that you received a good offer and prompt payment without the hassle of selling online. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-12

Perfect!

"I had an old iMac that I could no longer effectively use. I found SYM, had them provide shipping materials, packed it up, got emails updates along the way and received a paypal deposit a few days later. Seamless!"

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Rep reply posted 2024-03-13
A rep from SellYourMac, OWC-Celeste, has responded:

“That's fantastic to hear! We're delighted that you had such a smooth and seamless experience with SYM for recycling your old iMac. Ensuring a hassle-free process from start to finish is our goal, and we're glad that we could provide shipping materials, keep you updated via email, and swiftly process your payment through PayPal. Thank you for choosing SYM for recycling your old device, and we appreciate your positive feedback. If you ever have any more devices to recycle or any questions in the future, feel free to reach out. We're here to help! https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-12

Easy team to work with!

"SYM made selling my iMac simple, even sending me a shipping box at no charge to complete the transaction. Payment was prompt and efficient. I highly recommend them for selling your Apple gear!"

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Rep reply posted 2024-03-12
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for your wonderful feedback! We're thrilled to hear that your experience selling your iMac through SYM was simple and convenient. Providing a complimentary shipping box and ensuring prompt payment is all part of our commitment to excellent service. We appreciate your recommendation and look forward to assisting you or your friends with any future Apple gear transactions. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-11

easy to do business with

"fair price and kept in the loop the whole time for progress."

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Rep reply posted 2024-03-11
A rep from SellYourMac, OWC_Michael , has responded:


Thank you for your positive feedback! We're glad to hear that you found our pricing fair and that our communication kept you informed throughout the process! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-11

Easy, convenient, good value

"The company provided box made this method easy and valuable. While I may have gotten more money via private sale, the speed and convenience more than offset the pain of FB marketplace."


Rep reply posted 2024-03-11
A rep from SellYourMac, OWC_Michael , has responded:


We're delighted to hear that our provided box made the process easy and valuable for you! We understand that private sales can sometimes yield more money, but we're glad that the speed and convenience of our service outweighed the hassle of using platforms like Facebook Marketplace. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-11

Good business

"The transaction, shipping and paypal payment was above my expectations. I will definitely forward more business to them!! "

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Rep reply posted 2024-03-11
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you enjoyed your experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-03-10

Couldn't be easier

"The whole process took a little more than a week, including PayPal payment. I received the quoted amount without hassle. I was kept informed about each stage of the process and time estimates were accurate.

Thanks for the great experience!
"

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Rep reply posted 2024-03-11
A rep from SellYourMac, OWCAmanda, has responded:

“We appreciate you taking the time to give us your feedback. It is great to hear that you enjoyed your experience with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-03-10

Excellent

"Their buy back plan works great. I bought a refurbished unit from them, then prepared my old laptop for their buy back. It went off without a hitch."


Rep reply posted 2024-03-11
A rep from SellYourMac, OWC_Michael , has responded:


We're thrilled to hear that our buyback plan worked seamlessly for you! It's great to know that you had a smooth experience transitioning to a refurbished unit while utilizing our buyback service for your old laptop. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-10

Easy peasy!

"Wow — every step of that process was quick and easy! "


Rep reply posted 2024-03-11
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a great experience with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/