"Karina was veey helpful! She set up the machine for me and answered all the questions i had."
"Fast reply and super helpful. "
"I lost power at approximately 0300 on 7/8/24. I nearly smothered trying to remove my CPAP. I spent 3 miserable nights trying to sleep without the CPAP until power was restored. When I called the local business where my Medicare Advantage Plan purchased my ResMed AirSense 11, they quoted a price of $395 for a Back-Up Battery, and wanted the full amount up front. I am 84 years old on a very limited income. I did some research and found Sleeplay. Not only was the Battery more affordable, I am able to break it up into monthly payments. I am so happy and relieved that I will not have to suffer through another power outage here in Texas."
"I will recommend this company to whoever has sleep apnea."
"I was unable to locate the strap of the correct size for my headgear. The smallest one I found is still too big, and I am unable to tighten the nasal maSK."
"I appreciated that I was able to speak to a real person without long holds or robotic prompts. She was very helpful and walked me through my issue with a very consumer friendly company policy that solved my problem easily."
"Enjoyed the great customer service. "
"Slow to arrive order. Otherwise, response on questions are quick and straightforward."
"No help from customer service"
"Stacy understood my needs 100%, advised on availability and acted swiftly to get my order out the same day as my current CPAP machine has failed , fantastic service!!"
"Being a new customer, I originally bought a replacement for the CPAP mask that I currently used. The next day I "discovered" a mask style that was a better fit for me. I made one call and explained my situation. The order was swapped to the new mask style, an additional discount that become active was honored, and adjustments were made to my charge card for the lower pricing. All of this without changing my delivery date. I love my new mask style."
"quick and accurate order. website was straight forward. Wish they took insurance"
"Sleeplay was excellent in fulfilling my order, correctly, quickly and promptly. I ordered a mask that is giving me difficulties however they have no fault in that. Highly recommend and will be using again."
"Needed a 2nd machine for our lake house. Got a great deal on Labor Day sale. It works better than my original ( connects to cellular) so it is now my main machine! Thank you. "
"Excellent, you are! Thanksyou"