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5/5

2009-06-25

"Talk about fast processing and super fast shipping--zZounds is the champion. I buy a lot of things online, so I know the difference between who kicks butt and who stinks. My zZounds purchase was absolutely perfect. Price of my Yamaha Grand Piano was in line with everyone else. The quick processing and delivery is what made this purchase stand out. I HIGHLY recommend purchasing from zZounds. They seem to understand the real meaning of customer service."

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Verified
5/5

2009-06-20

"Very nice. I could not find these pick ups anywhere else."

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Verified
5/5

2009-06-04

"This was my first order from Zzounds, and I am impressed. Website is easy to navigate, with a massive catalog, and real-time inventory. The exact number in stock displays when there aren't many left, and you can literally watch the counter drop by one when they process your order.

They were quick to ship my order once placed, and (as advertised) at no charge.

Product was (mostly) as described, and well-packaged. I say mostly as the manufacturer-provided photo did not accurately display the color, but it is still quite nice to look at.
"

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HE
Verified
4/5

2009-06-03

"ZZounds have great merchandise and great prices, also they will price match. The shipping is reasonable, too. However, don't be fooled by the red "Free Shipping" on the web page, I did not see anything that qualified and I was billed shipping on both of my orders."

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Verified
5/5

2009-05-30

"As a professional musician, I really like having ZZounds available to me as a resource when I need hardware. Their prices are so competitive that I have come to a point where I sometimes don't even comparison shop... I will just go there because I trust their price will be good, I know the shipping is fast, and their online status of whether stuff is in stock or not is usually quite accurate.

Good stuff. I highly recommend them.
"

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Verified
5/5

2009-05-22

"Awesome price on a Marshall Zakk Wylde Microstack, Lowest price around on this item. Super fast shipping, Awesome little amp Big Bang for the money!!!! Thanks Zzounds.com"

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Verified
5/5

2009-04-16

"The bag that I ordered for my pedal board arrived much faster than I expected, was in perfect condition, and the shipping was less than Musicians' Friend for the same product."

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Verified
5/5

2009-03-30

"I have ordered from Zzounds on two separate occasions for gifts for our son. We have been extremely pleased the follow-up by e-mail for the order, the quick delivery time and the price & quality of the items purchased. Thank you!"

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Verified
5/5

2009-03-28

"Easy transaction, fast service and shipping, and great product. Will do business with ZZounds again. "

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Verified
5/5

2009-02-23

"I love shopping at Zzounds. They have fast delivery and the lowest prices. It is safe money back guarantee cutomer satisfaction"

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Verified
5/5

2009-01-31

"I'll be ordering from them again.

I bought an amp from zZounds nine months ago and recently thought it developed a problem (turns out it was the wiring in my guitar). My wife called them and they quickly sent us another copy of our invoice, and told us who to contact since it was still under warranty. Even though the amp was fine and we didn't end up needing to do anything, it did let us see that their customer service is top notch. I can say they are very easy to deal with.

Last week I found an effects processer for cheaper at another place. This other place had some bad reviews, and since I had been happy with zZounds, I submitted the item to see if zZounds would match the price. Well, not only did they match the price, but I found out the very same day. Plus I had five days to pull the trigger so I didn't have to feel pressured to buy it right away...I could keep shopping around.

There's 3 or 4 other large, reputable online retailers I wouldn't have a problem ordering from, but zZounds is by far my first choice. Free and fast shipping, great customer service, their price match is legit, although you probably won't get the chance to use it (my amp was $15 cheaper at zZounds than anywhere else, and I think the effects processer was just a fluke).

These guys do it right.
"

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Verified
5/5

2009-01-20

"What Great service!!! Wow!! The value was good and the delivery was speedy. Two days after placing order, I had the merchandise. Was very satified with the web site, the selection of goods, the price value and especially the speedy delivery."

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Verified
5/5

2009-01-20

"This is my first time buying from them after knowing their fine reputation.
I ordered an guitar amp and they shipped it the same day, which is real fast.
However, I received a damaged one. There was a crack in the woods.
I talked to their service and they politely and patiently answer all my questions.
They sent me a new one right after me sending back the damaged on via UPS.
I have very good experience shopping with them.
They are very helpful if you need them.
Also their return police is excellent!
"

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Verified
5/5

2009-01-18

"zZounds got me the best price, and had my stuff here in my hands at least as promptly as anyone I've purchased gear from online. The first time I bought from them, they had something I wasn't able to find anywhere else, and that got here really fast, too. "

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Verified
5/5

2008-12-31

"I have ordered from zzounds.com several times and have always gotten excellent service and quality products. Always a pleasure."

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