"This was one of the very fist e-tailers i've purchased computer products from because of some relatively cheap pricing via pricewatch.com. Overall, the processing was moderately fast, and the prices are very competative. The only thing, they have some "free shipping" items, but they usually take a while to arrive, you can upgrade to a faster shipping method, of course.
Can't comment on their customer services because I haven't had the need to, yet.
They have good prices.
"

"If you order from them, get a separate order number for each item! If you don't, you will never get your parts. I ordered 10 components for a computer that I am making for a customer and don't know if I will ever get them. There is no number listed to call them and good luck getting a hold of them via email. I got their number from this website amd finally talked to the "manager" who told me that basically each time they try to ship an order, the request goes to the warehouse and if a part is not in stock, it is sent back. They will have to email the customer to see if they still want the order. The customer must state whether they still want the shortened order or cancel and then it starts again. My ten component order was rejected three times and they forgot to email me twice! I am still waiting to make a computer for my customer without their CPU fan or the DVD/CDROM they requested. Terrible customer service but I can only hope they get their act together because they have great prices. I wonder why? As for me, there is no way I can keep a customer happy pushing deadlines for their much anticipated new computer."

"Very good-overall.
Price, shipping, documentation, hard and software.
I replaced a modem card for a friend.....and it went smoothly."

"Z-Buy had one of the lowest prices on the EPoX 8K3A mobo so I ordered online around 2AM on Thursday morning. I immidiately got a comfirmation e-mail but then I waited the whole day, and then all of Friday, and it still hadn't shipped. (they say 24-48 hours) So I e-mailed them after-hours on Friday asking what the deal is and by 1pm Monday they hadn't replied to yet. Their website lists NO phone number for support - only e-mail. After doing much searching around on the web I finally found a phone number - here it is in case anyone needs it (1-***-***-****) so I called it and it rang 10 or 12 times before someone picked up. I asked the status and she told me it's out of stock. You think they could have notified me within 2 business days that it as out of stock! But the lady was nice and allowed me to cancel my order and now I am ordering elseware. Reading the reviews on this posting site I am glad it was out of stock so I don't have to worry about RMAing it or anything. I will certainly avoid this company in the future."

"I placed an order with Z-Buy.com. The charge went through to my account for the order, and I received a notification containing the FedEx tracking number.

Then, an email followed saying that the shipping number was deleted (no other explanation). I followed up with the folks at Z-Buy.com and received no reply. I called the next business day just before noon, and was informed that the product was backordered.

BACKORDERED?! The item was BACKORDERED, and they neglected to inform me of this before allowing the order to be placed, and not only that, they never notified me via email, phone call, and they went ahead and charged my account anyway? What gives? What kind of clowns run this two-bit operation?

I cannot recommend buying from them based on their poor handling of my order. I had to call THEM regarding the tracking number to discover that the item was backordered. I strongly recommend shopping elsewhere."

"Bought a Western Digital 1000JB. Was pleased with the prompt delivery and good packaging.

However, read other resellerratings comments and BBB description after the sale; probably wouldn't have bought from z-buy had I known its supposed shady practices."

"I ordered a sony floppy drive on 7/24/02 and got an order confirmation on the same day. The item was shipped out the next day 7/25/02 with FedEx. I recieved my floppy today due to the weekend. The item was well packed and flawless. All i can say is great vendor, cheap price, will do business again definitely. "

"Ordered a barebones system. Items came well packaged with all manuals and components. Installation of mainboard, cpu, and case was professionally done. Order status and customer support are lacking. The price is great and can't complain in that department."

"Great Company! Made two orders. First one arrived 2 days and the second one arrived in one day. I couldn't believe it. These guys are on top of it!
Ken Murray
****@****"

"Great experience.

I found the WD 8Mb 80Gb drive in
pricewatch and z-buy had the
lowest price including shipping.

I clicked "buy online now" right
on pricewatch and I went to z-buy
and got the exact price quoted on
pricewatch down to the exact same
shipping. Drive shipped on the
next business day, and I got an
email with the FEDEX tracking
number.

Drive arrived 3 days later, in
original anti-static envelope,
with a manufacturing date sticker
that was only 15 days old.

Can't beat all this. Maybe I was
lucky, but I doubt it.

"

"I bought two systems from z-buy.com.
They have good price for almost everything!! And how could you get Fedex 3 day service with this low shipping.
So far, everything works out for me.

Thank you z-buy.

RECOMMENDED"

"Great price, very low shipping cost and for those phony comments: they ship only fedex 3days, no UPS, no other options. At least this is what they told me as I was willing to pay more for faster shipment. Anyway, great value, totally positive expirience.

follow-up: Ordered a motherboard with CPU in the afternoon. Their policy is to ship items the next day it's been ordered. Next day called them and found that CPU was backordered and they told me that they would ship m/b if I wanted to and that there was a distant possibility of getting a supply for them later that day. I called later that day and found out that they've got CPU and shipped whole order. So in fact they managed to ship it on time. Moreover, according to FedEx I'll have my order tomorrow, 2.5 days after the actual order. If only other resellers were so customer's oriented, friendly and thrustworthy!!!"

"Pretty good service, great memory price. Just wish their warehouse can ship it one day faster."

"Order Intel PIIII on July,1,2002 they
Ship out my CPU in the same day, this
is one of the best online store I ever buy will
use them again."

"what a SCRAM!!!! did all of the positive comments here were either paid by CNETPC/Z-BUY or made by one of their employees? Secondly, who the f*ck said this company or their bloody brother CNET got better products and services than Newegg!!!!!!#@$#@#! I think whoever did that was too dumb to be alive!.

Here is deal, this is how Z-Buy and CNetPC works, they will sell you all kinds of goods according to their website. Did you know that 50% of their stocks are defective, sometime refurbished good that were sold as *NEW*. As being the consumers, how the hell would we know what we're getting from fault advertisements? Chances are you will get a defective good if you ordered. True that prices were excellent cuz they're refurbished good so they keep them that low for a reason so dummies like you and I get tempted to think we're getting *NEW* products. So if you get a defective item, what are you going to do? ANSWER: NOTHING, DON'T WASTE YOUR TIME TRYING TO GET A REPLACEMENT WITHOUT CONTACTING A LAWYER OR BBB.

THAT'S RIGHT WWW.BBB.ORG CHECK IT OUT GUYS. ANYONE WITH BAD SHOPPING EXPERIENCES, CONTACT THEM AND ATTACK THESE MONKEY SWINES BEFORE YOU GET RIPPED.

I shopped from them and got ripped off once so I stopped. CNETPC/Z-BUY and ATACOM are the ones that you should stay away. They will NOT give you your freaking money back.

Go to buy.com or newegg or crazypc or pcnut if services and prices were what you truly wanted."