- STORE REVIEWS
- PRODUCT REVIEWS
Merchant Member
2009-12-03
5/5
"Ordered laptop on Black Friday. Shipped in a few hours, and arrived on Monday. Great service, and fast free shipping. Will buy again."
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Merchant Member
2009-07-16
5/5
"Ordered 3 hdmi cables and a hdmi to dvi cable. Shipped the next day and arrived including weekend in 5 days as it said it would. Cables worked out of the bag and looked to be in great quality. Will buy from again."
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2008-03-22
5/5
"Ordered a 15" wide screen Thinkpad T61. Was able to get another 5% off on the laptop from calling customer service. Shipping status said the laptop would arrive on the 20th, yet it shipped using 2 day UPS (payed for free ground shipping) and arrived on the 13th (would have arrived on the 10th if I was there to receive the package from UPS). So far the laptops works beautifully and seems sturdy. Will keep Lenovo in mind for laptop purchases in the future."
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2008-02-27
5/5
"Ordered shoes on the 17th, shipped on the 18th, and arrived on the 25th. Was updated every step of the way and their customer service were kind and helpful. Will buy again."
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2008-02-27
5/5
"Ordered two backpacks on the 19th, shipped on the 21st and arrived on the 25th in new and great condition. I previously canceled an order using their form that was available. Notice of cancellation arrived in an hour as promised with no charge on my card. I was able to call customer service who was able to answer my questions easily. I will order again when the price is right."
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2007-10-22
5/5
"First time experience. I ordered 100 8x Taiyo Yuden DVD-R's with free shipping. Ordered on Monday, shipped on Wednesday, and delivered by Saturday. Popcorn styrofoam was provided to protect the shipment in the box. Safe to say, there was no damage to the blank dvd-r's. Overall, I'm very much pleased and will be a returning customer."
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2006-11-18
5/5
"I ordered two jackets from Walmart. The price was reasonable including tax and shipping. It was expected to arrive between 11/9 and the 11/16 but BOTH arrived on 11/7!! Incredibly fast service and the packages (while not cleanest from the outside visually but I think that's the product of UPS treatment) were undamaged inside. Will keep Walmart in my checklist of sites to use."
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2006-04-29
5/5
"I ordered a North Face Metropolis Jacket for $118.99 (winter sale) while in Macy's, the same jacket was $229.00. Shipping was reasonable and it took two weeks to ship and while it is a bit of a long wait, DrJays's completely acknowledge that the cheapest shipping option would take up to two weeks. I also didn't mind so much about the lengthy time for the product to come here when I'm getting the product half the price than in a retail store! The jacket came in great condition, was packaged in plastic type bag and more importantly NEW, with all the tags and stuff. Their website is quite organized and they always seem to have new clothing items and the like and also a lot of sales. So if you don't mind to wait a bit more than usual to recieve your order, then I highly recommend DrJays."
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Is committed to quality products and services
Is easy to do business with
Is consumer focused
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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall web site
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2005-09-29
5/5
"My first time ordering from Amazon was a quite pleasant one. I ordered a Shark cordless hand vaccum on Sept 25 and it was delivered here on Sept 29, this with free 5-9 day shipping. Packaging was adequate with nice transparent pillows and the product was undamaged. I will consider them on my next purchase if the price is reasonable."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
2005-06-23
5/5
"Ordered a Brother MFC 210C multifunction printer on 6/18/05 and recieved my order on the 22nd, faster then expected on free shipping. Don't know why there are so many bad ratings. Will continue to do business with them.
Edit: On 7/29/05, made a second purchase which were 2 512mb Kingston Data Traveler flash drive which came with rebates. I recieved the order today by USPS. Look forward to making more purchases with them.
Edit: As of 9/29/05, I have made 6 orders with buy.com. Now I don't know if its ups fault or what but the boxes always come to me banged up and squashed a bit. Yet, the products are not damaged and I guess that's what matters. Will continue to keep buying from buy.com, price is cheaper then other stores and free shipping above $25 is always a plus."
Detailed Ratings
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Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being trustworthy
Making decisions on their own
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
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2004-11-12
5/5
"Ordered a sony remote control. Shipping was free and so was tax. Got a confirmation email the next day. Ordered on tuesday, arrived today, Friday...fast shipping for me. Overall, no problems, no hassles, will do business again."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
2004-11-10
5/5
"Ordered 100 Sonic DVD-R's, price was cheap for a pack of 100. Just arrived today, in perfect condition, 2 cases, each containing 50 discs. Nicely wrapped and will order from them again."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
2004-11-04
5/5
"Ordered a Lenmar Battery Charger with Batteries, shipped the next business day and came to me in a promptly time. I will do business again with this company."
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Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
2004-10-29
5/5
"In purchased a value kit of Epson replacement ink cartridges: 5 black and 3 color. A very good price plus %15 coupon makes it a good deal. I ordered 7 days ago, and 123inkjets.com posted that it would take an average of 3-7 days for it to arrive, free shipping by the way on most or all of there stuff. Today, USPS delievered my order, in 7 days. Quite happy with the service. Will do business again if need for ink cartridges, paper, and etc. Now, just have to see if these ink cartridges really do work."
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Overall quality of the company
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Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
2004-10-02
5/5
"Ordered a sony digital camera as ebuyer had the cheapest price. Delivered a day earlier than it said it would so I'm happy. Will continue to do business with them."
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Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
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