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3DCOOL.COM

211 reviews
4.86 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
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Verified
5/5

2004-04-03

"I reside and am a citizen of the UK. I wanted a Vantec Aeroflow cooler. They are not so readily available here. 3DCOOL had them in stock and at a competative price. The cost of postage was a little on the high side. That I guess was due to the weight and USPS. Conveniently I could pay using my PayPal account. Amazingly I ordered on Monday and it was delivered to me the follwing Friday. Can't get much better than that."

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5/5

2004-03-31

"I have ordered from 3dcool a total of 3 times now and everytime has been an excelent shopping experience. The staff were very friendly and helpful with any questions I had. Great place to shop for your computer needs."

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Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being easy to reach
Resolving problems
Making decisions on their own
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being trustworthy
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Verified
5/5

2004-03-26

"Wonderful seller- excellent selection of top notch products, backed up with real, personal support. Excellent prices to boot. These guys really know their cooling technology and go the extra mile to ensure customer satisfaction."

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Verified
5/5

2004-03-26

"I bought these silenx fans from 3dcool.com and i have to say they are great. They shipped my order right away i ordered on a sunday and they shipped monday. i recieved my package on wednesday. I'm satisfied thanx. P.S. the fans are great too. Silenx 9db fans extreeemely quiet. Now i just need a psu that is equally silent!"

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Verified
5/5

2004-03-24

"This order was a major upgrade to my PC that was making my life miserable with it's own unique issues that would POP up everyday. I finally got smart and let the pro's at 3dcool set my gaming rig straight."

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Is trustworthy
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Is consumer focused
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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Resolving problems
Making decisions on their own
Being knowledgeable
Being easy to reach
Being trustworthy
Overall customer service
Customer service being trustworthy
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Verified
5/5

2004-03-21

"Very fast shipping. Friendly and willing to help in anyway. Called to tell me that my order was out of stock and offered a free upgrade. Suprised as to the responsiveness of the technical support. Recieved response in less than 8 hours on a weekend."

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Is consumer focused
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Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Making decisions on their own
Resolving problems
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being trustworthy
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Customer service being easy to reach
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Verified
5/5

2004-03-17

"This is the best price on this product anywhere. I was glad to find their product via a froogle search."

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5/5

2004-03-17

"The best company to buy from ever. Although you will want to spend 4 hours on their sight because of all the killer stuff they. This was a super smooth transaction. My order was placed at 4:00 in the morning on a Tuesday. By noon the package was already out for delivery! Dude, that is faster then shopping at Wal Mart. Plus, I after going through the entire web sight, not once did I see "out of stock". So if you want it, they are sure to have it. I will plan on doing all of my shopping here for what they have to offer anyway. Highly Recomended. Thanks 3DCOOL!"

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Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
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Verified
5/5

2004-03-16

" First time I purchased from 3dcool. order was received on time and in good shape. I checked on prices and 3dcool was the lowest. I needed info on thermal monitoring called the store, received the info quickly. Going to there website now to order the monitor .VERY,VERY PLEASED WITH SHIPMENTS AND SERVICE

















"

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Is committed to quality products and services
Is consumer focused
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Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Making decisions on their own
Being easy to reach
Resolving problems
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being knowledgeable
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5/5

2004-03-12

"Awesome place to buy cutting edge cool stuff for hardcore gamers and enthusiasts. Sales guy on the phone was very cool. I picked up a Volcano Extreme 12 with Ducting mod and some Artic Silver 5. great price, lower then most online places, even the "big ones". I will definately shop here again and will suggest to friends and fellow Bad-Ass gamers and Modders to check out 3dCool!

Thanks

Rob (Cog7391)



COG7391
"

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Overall quality of the company
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Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being knowledgeable
Resolving problems
Being trustworthy
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
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Verified
5/5

2004-03-11

"The crew at 3DCOOL.com is awesome. Good service and they answer the phone and are quick with their email responses. They helped me design and build a P4 3.06, with a GIG of 400ddr, a Western Digital Raptor, 10,000 RPM SATA, in a Thermaltake XASER III case (with lighting) the case is great with the Plexiglas window I can always tell when it is time to clean my fans, and a pure power 480W power supply. I run a Matrox C200 dual and a quad card with a TV (six monitors) and it takes a lot of research to build the right machine that works.

I am having 3DCOOL help design my new machine – a Dual Opteron 248, Tyan K8W Motherboard, 2 GIGS Registered (4x 512’s) and a Turbo Cool 510 AG power supply.

I am a power user, 3DCOOL helps me design my computers, and they make sure all my parts are compatible… and I get everything in one place with competitive prices.

I am buying at 3DCOOL again. Then I am taking the parts to my local Comp-U-Boost and I will have them put it together – I do not design or build computers – I use them -- and I know what I want – thanks 3DCOOL –

Glen Caulkins
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Making decisions on their own
Resolving problems
Being knowledgeable
Being trustworthy
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
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Overall web site
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Verified
5/5

2004-03-11

"Seller was Excellent. Something went wrong with my shipping, and seller was quick to respond and correct the issue. Lew was very courtious and help me resolve any issues I have. I will definately purchase from 3DCOOL.com in the future."

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Verified
5/5

2004-03-04

"3DCool.com had the difficult-to-find Thermalright SP-94 CPU heatsink and the lowest available price, and my order arrived carefully-packed and on-time. I will definitely use them again."

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Verified
5/5

2004-03-04

"I would recommend 3DCool.com to my friends and family for future PC upgrades/modding. They have incredible + unbeatable prices and not to mention that they are incredibly fast when it comes to delivering. I ordered a VGA Silencer and got it in 2 days (exl. processing time). It's great! I am looking forward to doing business with them again in the near future! I highly recommend!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
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Resolving problems
N/A
Being trustworthy
Making decisions on their own
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
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Overall web site
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5/5

2004-03-03

"I can't speak highly enough of the excellent customer service I have received at 3DCool. I am building a totally quiet computer, and they gave me excellent advice and support, all along the way. They pointed out pros and cons of various power supplies, cpu heatsinks and fans, case fans, etc. They even gave me installation advice, and to top it off, they gave me a chance to try a fan (I chose the SilenX 80 mm fan - extremely quiet, by the way), and said they'd take it back if I didn't like it.

Again, very highly recommended.

Ron
"

Detailed Review Benchmark + -
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Value the company offers
Is easy to do business with
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Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
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Ease of checking order status
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Ability to determine if a product was in-stock real time
Ease of ordering online
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Delivering products damage free
Delivering products on-time
Ease of checking delivery status
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Being updated on the exact date the delivery was sent
N/A
Overall technical support
Being trustworthy
Being knowledgeable
Resolving problems
Making decisions on their own
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Being easy to reach
Overall customer service
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Overall web site
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