"I was pleased with their prompt attention to my order. Also, I was impressed with their attitude towards customer service."
"ordering from 3dcool has been a very pleasant experience, I've ordered twice from them and both times were great, they ship fast, my packages shipped out the day after because i order during the evenings, on the second time they had thought they shipped the wrong order, so they immediately sent out the correct order w/ upgraded shipping and I got my parts only 1 day late, just in time for me to give it as part of a birthday gift for someone. I would definately buy from them again."
"Ordered three items, one of which was backordered.
They called me the next day and told me they didn't expect to get that item back in for sometime due to information from the manufacturer, and then upgraded me (free of charge) to a better item that was in stock. 10 minutes after I got off the phone, they sent an email saying my order had shipped.
Couldn't ask for better service!"
"Called and ordered today (5/12/04) Person I spoke to (Lew) was extremely helpful and very courteous.
I will update this with further info when I get the parts.
Recieved all the parts in 2 days (UPS Ground.) Installation was smooth with no problems and case to CPU delta is now "
"Order placed Monday before Noon. Shipment arrived following Monday afternoon. Attempts to contact were ignored until I threatened to challenge the credit card purchase. Obtained an RMA, but subsequent return of merchandise was refused and shipped back to me (at my request). Needless to say, after nearly a month of frustration and $30 worth of shipping charges for components I cannot use, I will NOT do any business with 3DCool.com in the future."
"The ordering process was very straightforward. The order was shipped promptly and received a day early. The item, a Swiftech heatsink/fan, was as described. I would use 3DCOOL.com again."
"I am building a Gamming PC for my bother-in-law, I ordered form 3 different web sites and 3DCool was the last company I ordered from but the first to fill, ship and deliver the products I ordered. I will tell all my friend about 3DCool."
"not much to say really, nothing went wrong so i dont know about RMAs or anything, but straight out thier shipping was fast and ordering process a breeze. merch arrived in perfect shape and right on time."
"Amazing Phone and e-mail support from 3dcool.com.
HIGHLY Recommended. Would recommend them to anybody at all !!!!!!!!!!!!!!!"
"ordered some tools, monitoring equipment and a crossflow fan, one of the items I ordered 2 of, and 3DCool called to let me know that there was only one in stock in that color, I missed the message that afternoon and by the time I did get back to them, they had already located another and shipped it :D
Fast Friendly Reliable
- Ice Czar"
"My dealings with 3DCool have been excellent in every respect. Their prices are reasonable, although not the lowest. However, the excellent service makes up for any discrepancy in price. I ordered by phone and found the person who answered the phone to be knowledgeable, professional and courteous. I order in the morning and had a tracking number by that afternoon. When the product arrived it was well packaged and the order was complete. I have no reservations about recommending 3DCool to others!"
"3dcool.com have been a most pleasant aquaintance to me. After a small problem with "outside US-orders" they served me the best anyone could ask for. I highly recommend everyone who's in need for computer cooling devices to shop there!"
"Pleasant e-mails. Quick shipping to Canada. Overall great service!"
"I have recently purchased various products from many sources to configure a HTPC system.
3DCOOL.com was the most helpful, and competent source that I have encountered.
They went the extra mile to assure that I was getting what I wanted, and needed.
If I had contacted them first, I would not have bothered to shop anywhere else! "
" I found superior help from the sales staff, a quality-driven selection of merchandise and refreshingly competitive prices. I will recommend 3DCOOL to my 'Geeks gone Mad' friends and would recommend it to all other computer builders, tweakers, techs and Uber Geeks.
-William, aka, Tweak.
"