"I was very pleased with my experience. The web page was easy to negotiate and the order was made quickly and efficiently. Delivery was right on schedule. I would recommend Ace Photo Digital to others who were seeking electronic items."
"I've ordered two Canon L lenses from Ace Photo Digital, and both have come on time and in perfect condition. No issues here with ordered from them. No cuystomer service complaints and no product complaints. My item was shipped the same day I ordered (I ordered in the morning)...
The only thing that I found peculiar is their shipping tape... The Canon 17-40 F4L that I ordered from them came in a box wrapped with Buger King Shipping tape! No joke...
The Canon 24-70 F2.8L I ordered from them came in some refridgerating company's sihpping tape.
Although I had no issues with the quality of the product, I found that a bit odd.."
"Very, very poor service, and very rude people. I ordered a video switcher online ($900 purchase) and requested overnight shipping. The email confirmation then stated orders are not processed for 24-48 hours. I called to clarify when I might receive the switcher because I needed to use it asap for a project. The person who I spoke to was very rude, and even said that my first question should have been whether it was in stock - what nerve? I told him about the email, and he then said that obviously if it was next day shipping, that it had to be processed overnight. Well, I called the next day, and a different person (less rude) informed me that the item was out of stock, and I should have received an email. Well, I still haven't received any email. Please, avoid these people at all costs."
"There was a system error on the order entry, and I could not look up my order status on line. When I called them, they took care of the error immediately and shipped my new camera out that same day. I would definitely buy from them again!"
"Great service. NO problems. Shipping in a timely manner."
"After having been burned on an internet purchase a while back, I was a little hesitant to buy a big ticket item on line, so I phoned in my order for a digital camera.
The sales person was very polite and patient. He offered accessories, but did not push them on me. As it turned out, I added one accessory to my purchase, but I called back 30 minutes later to cancel the accessory. No problem. I was able to talk to the original sales guy, and he canceled the item.
I ordered the camera on a Monday morning about 9:30. It shipped Monday evening, ground UPS. I received notice with tracking number Tuesday morning. The camera arrived at our door Wednesday morning at 11:00. Less than 50 hours.
So from a customer that was originally pretty hesitant to spend a big chunk of change with a camera shop he found on the internet, I am very pleased."
"I bought a tripod at a competitive price, and it arrived quickly. I would definitely use this vendor again."
"I ordered a Walkman that was on backorder. Other sellers confirmed this, but sell it at a much higher price. As soon as the item was available, it was shipped to me. I'm very satisfied with my service and their prices."
"They kept telling me it was in and was going to be shipped in 24 hrs. I would call back a week later and get word for word the same speech. They dont admit things are on back order! I also noticed that an email I got claiming the shipping (false) was from a domain 'digitalfotoclub.com' Not where I ordered the camera from, and not the same order #. I checked and the digitalfotoclub.com has the same camera, same price, same web site layout, different PO Box, and address, almost same return policy, but 7 days different. I dont know what to make of these guys, but I am sure they cant be trusted. Lies, stalling, shady business for sure. Finally cancelled order before I got ripped off."
"This is the 2nd camera and 3rd purchase from this store and they are wonderful. The prices are fantastic, shipping is quick and products received exceed expectations. Thanks for the wonderful experiences. "
"This was my first time buying electronic equipment online. I was concerned about the pricing and quality of service. The product arrived in a timely fashion and to date, has been the best price around. Based on price,I would consider using this store again. I hope I don't need their customer service!"
"Great shipping, communication, product and value! I'm a satisfied repeat customer."
"I found Ace Photo through a search for the film I wanted. This was the 2nd time I've purchased Kodak Royal Supra film from Ace. They're prices are great, with very reasonable shipping rates. Deliveries were received within a week after ordering. I'm glad I chose them from the list of other possible suppliers and will continue to use them for many years to come."
"This is my firt experience buying trough internet.I,m from Spain, so at the beginnig I was reluctant about this system. My experience with Acephotodigital.com has been great. They were really fast. Only two days. I,m very happy. From that ocassion I have bought more things without any problem. I can recomend this web site without any doubt"
"Bought set of Olympus batteries with specialized charger for price of batteries alone. Shipment arrived in a day or two. Product was fine. Would use seller again and recommend it to others."