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Product & services pricing
4.06/5
Chance of future purchase:
4.37/5
Shipping & packaging:
4.33/5
Customer service:
4.16/5
Return/Replacement policy:
4.13/5
Featured Review


Verified
5/5

2023-08-01

Good everything

"As a long time customer, I buy from them because they almost always have the parts I need, the parts always are satisfactory, they deliver them quickly and returns are easy."

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Rep reply posted 2023-08-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have. Kind Regards,
Kayla
Customer Correspondence Team


Verified
4/5

2023-07-31

Right part, need a better price!

"The part was ordered and delivered. Little did I know my daughter ordered the same part for me, unbeknownst to me. She paid $10 less than I paid and it was probably because she didn't pay shipping. Well anyway, now I have a pare knob for the gas range! Go figure!"

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Rep reply posted 2023-07-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy everything worked out. We want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services. Thank you for sharing your experience.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-07-31

great balls of fire

"Getting parts for a 15 year old appliance is sometimes a nightmare.... Parts Pro made it a Pleasant Dream."

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Rep reply posted 2023-07-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy to hear you benefited from our services. Thank you so much for taking the time to give us feedback.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
1/5

2023-07-31

False advertising

"Said they had 2 of the clothes dryer part I was looking for in stock, and would ship the next day. Two days later, I get an email that the part is in back order and no confirmed delivery date. I sent a response back about my frustration around the stated availability versus reality, and response was that their inventory system was inaccurate. An online store should be able to track their inventory."

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Rep reply posted 2023-07-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello Steven,
I am very sorry our inventory was showing this part was in stock. We actually did have this part at our warehouse in Ontario, Canada but we do not ship from there. I am sorry for any inconvenience this has caused as we working on our website to reflect the stock of the warehouses that we only ship from.


Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-07-31

Parts were a great fit

"The ice maker and ice dispenser bucket fit perfectly and work great, I’m very satisfied with my order"

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Rep reply posted 2023-07-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We hope the repair was successful. Thank you for using our site and for your feedback.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-07-30

Great experience

"Exactly what was promised and quick delivery"


Rep reply posted 2023-07-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We look forward to helping you with any future appliance repair needs you may have. Thank you so much for taking the time to give us feedback.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-07-30

Quick Delivery

"Very satisfied with the replacement part for my LG refrigerator. Arrived quickly."

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Rep reply posted 2023-07-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy you chose us to help you fix your appliance. Thank you for writing this review.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-07-30

Refrigerator door bar replacement

"Easy ordering and fas delivery"

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Rep reply posted 2023-07-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We hope you'll consider our company the next time you have appliance parts needs! We appreciate your feedback. Thanks for letting us know.

Kind Regards,
Brent
Customer Correspondence Team


Verified
4/5

2023-07-30

Very satisfied.

"Too expensive, fast delivery, original material."

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Rep reply posted 2023-07-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate that you chose us for your appliance repair needs. Thank you so much for taking the time to give us feedback.

Kind Regards,
Brent
Customer Correspondence Team


Verified
5/5

2023-07-29

Refrigerator run capacitor

"Fast service and precise part. Installed and works well. Thanks"

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Rep reply posted 2023-07-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com for your appliance repair needs. Thank you for taking the time to share your experience.

Kind Regards,
Brent
Customer Correspondence Team


Verified
5/5

2023-07-29

Replacement Part

"Great site for replacement parts. Needed a fridge filter for my Sears Kenmore.
Sears didn't sell it anymore. Found it here.
"


Rep reply posted 2023-07-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy you chose us to help you fix your appliance. Thank you for taking the time to share your experience.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-07-29

Lickety-Split

"APP had the right item, shipped it quickly, and I had the dishwasher up and running 2 days after I ordered the part."

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Rep reply posted 2023-07-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We look forward to helping you with any future appliance repair needs you may have. We appreciate you taking the time to leave us positive feedback on your experience.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-07-29

Parts experience

"The parts came in a timely manner, were easy to install and worked perfectly. "

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Rep reply posted 2023-07-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy everything worked out. We appreciate your feedback. Thanks for letting us know.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-07-28

Freezer door gasket

"Order was processed easily with a confirmation email confirming the order and when to expect the shipment arrival. The package arrived 2 days earlier than expected. I have not installed it at this point due to other commitments, but it is on my schedule for the weekend."

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Rep reply posted 2023-07-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“I am happy to hear that your order arrived earlier than expected. Thank you for your endorsement, and we hope your repair is a success!

Kind Regards,
Kallie H.
Customer Correspondence Team


Verified
5/5

2023-07-28

Freezer gasket

"Fast prompt service. Easy to install.
"

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Rep reply posted 2023-07-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our company. We look forward to doing business with you in the future!

Kind Regards,
Kallie Hawkins
Customer Correspondence Team