"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Broke the railing on the snack drawer. If we went with the GE repairman that would have been 80 dollars just for the service call. Called up the schematic, found the part number ordered it from Appliance parts and had it fixed in three days Saved me some money and that's good!"
"It certainly didn't come with installation instructions as promised, and was much more difficult than shown in your you tube videos."
“Hello,
Our parts come prepackaged from OEM manufacturers and although we don't open the packaging to include instructions, we do provide free troubleshooting support over the phone or on web chat. We apologize for any inconvenience this may have caused. Thank you for your feedback.
Kind Regards,
Johnny
Customer Correspondence Team”
"The door bins fit perfectly and they were delivered very fast. The price wasn’t bad either. Thank you. "
“Hello,
Thank you for the endorsement. We are happy you chose us to help you to get the correct part needed to repair your appliance.
Kind Regards,
Johnny
Customer Correspondence Team”
"The part for our dryer came quickly and there was a video online on how to replace it.
Very Helpful."
“Hello,
Thank you for sharing your experience. Don't forget to check us out on Facebook.
Kind Regards,
Johnny
Customer Correspondence Team”
"Have not received yet. It was returned to sender because of incorrect address. I reordered and they say the part is out of stock. I will be notified when upon availability. I guess I ordered the last one. I know it was returned because I was sent a copy of the signed for receipt."
“Hello,
We have received the order that was returned to us by the shipper and issued a refund for the cost of the part and taxes. Please allow 3-5 business days for the refund to post to your account. Once the back-ordered item ships, you will be sent an email confirmation with the tracking number. I apologize for any inconvenience.
Kind Regards,
Johnny
Customer Correspondence Team”
"I ordered a few parts, including a door gastket. It was very helpful having a video showing how to replace the gasket on the exact model that I own. I probably could have hacked my way through it, but a little advice never hurts. Also its nice to know I'll be getting the correct part, instead of some off brand nonsense. "
“Hello,
Thank you for sharing your feedback with us. We are happy you chose us to help you fix your appliance.
Kind Regards,
Johnny
Customer Correspondence Team”
"I fixed the issue with the part I ordered it and came home next day."
“Hello,
Thanks for your feedback. We appreciate your review.
Kind Regards,
Johnny
Customer Correspondence Team”
"Website was easy, found what I needed with good pictures and description. Shipped right away. No complaints."
“Hello,
Thank you for taking the time to share your experience. We are happy you found us.
Kind Regards,
Johnny
Customer Correspondence Team”
"used Web Site several times found it to be easy to use, never had to return anything "
“Hello,
Thank you for letting us know how much you liked our services. We are happy to hear you benefit from our services. We'll be there for you next time, too!
Kind Regards,
Dixie
Customer Correspondence Team”
"Fixed the problem, thank you."
“Hello,
Thank you for taking the time to review our site. Your feedback is much appreciated.
Kind Regards,
Dixie
Customer Correspondence Team”
"You help me with the right part, thaks"
“Hello,
Thank you for telling us. We are happy everything worked out. We are happy everything worked out.
Kind Regards,
Dixie
Customer Correspondence Team”
"RECEIVED ORDER COMPLETE AND NO OTHER ISSUES"
“Hello,
Thank you for taking the time to review our site. Your feedback is much appreciated.
Kind Regards,
Dixie
Customer Correspondence Team”
"When needed, I have always been able to locate the proper parts for my older GE Mongram appliances. The prices are reasonable, the shipping extremely prompt and any necessary returns/exchanges are promptly handled without hassles."
“Hello JW,
Thank you for taking the time to let us know how we did. We are happy to hear you benefited from our services. We are happy you chose us to help you to get the correct part needed in repairing your appliance.
Kind Regards,
Dixie
Customer Correspondence Team”
"They had the exact part I needed, it was shipped promptly with tracking and it arrived when they said it would! I installed the part and it worked perfectly! All is good!! Wish everyone would do what they say they are going to do!"
“Hello Jill,
Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Dixie
Customer Correspondence Team”
"I was having an issue with my Kenmore dishwasher. By watching the available videos, I was able to diagnose the likely cause of the issue, take apart the dishwasher, and order the needed parts.
The parts were delivered promptly and I was able to get the dishwasher working."
“Hello,
Thank you for sharing your experience. We're so glad that you found our repair videos helpful! We hope you'll consider our company the next time you have appliance parts needs.
Kind Regards,
Dixie
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“Hello,
Thank you for your valuable feedback. We are happy you chose us to help you to get the correct part needed to repair your appliance.
Kind Regards,
Johnny
Customer Correspondence Team”