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Product & services pricing
4.06/5
Chance of future purchase:
4.37/5
Shipping & packaging:
4.33/5
Customer service:
4.16/5
Return/Replacement policy:
4.13/5
Featured Review


Verified
5/5

2023-08-04

Live help when you need it

"The parts came sooner than I expected. When I had a question, the pro's at the help desk were able to help. Highly recommended."

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Rep reply posted 2023-08-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We greatly appreciate your endorsement and are happy to hear that we were able to assist with your repair. We are always happy to help if an appliance repair should come up again in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team


Verified
5/5

2023-08-04

Good Site, Good Part

"Exact replacement part. Good quality part. Decent price. The site had an easy to use guide to find the correct part. "


Rep reply posted 2023-08-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with our company. We appreciate your business with us and look forward to assisting you in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team


Verified
3/5

2023-07-25

Working on issue

"They are working on my issue"


Rep reply posted 2023-07-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Provide your model and serial to our representatives and we can process a return or part credit if the part isn't going to work for you. Allow us the opportunity to help you and correct the situation.

Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-08-03

So easy to find the right part

"Great web page! Ordered a part for my refrigerator in less than 5 minutes and it arrived 2 days ."

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Rep reply posted 2023-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:


Thank you for letting us know how much you liked our services. Assisting you is our focus!


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-08-03

Very fast delivery.

"Refrigerator gaskets were delivered promptly and the price was reasonable."

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Rep reply posted 2023-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We hope the repair was successful. Thank you for writing this review. Don't forget to check us out on Facebook.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-08-03

Spectacular customer service

"After fruitless searches at many other sites, and even the manufacturer themselves, Appliance Parts Pros were the only one to help me find much needed information on a part. Brad went out of his way to track down what I needed and in record time too (Give this man a raise.) Highly recommended."

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Rep reply posted 2023-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We hope the repair was successful. We'll be sure to pass that along to the agent who helped you. We'll be there for you next time, too!

Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-08-03

Happy part was made in USA

"The part arrived in timely manner and was packed well. Time will tell if the repair works. Would definitely order from this company again."

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Rep reply posted 2023-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy you chose us to help you to get the correct part needed in repairing your appliance. We are happy everything worked out. We'll be there for you next time, too!

Kind Regards,
Vickie
Customer Correspondence Team


Verified
1/5

2023-08-03

Wouldn't ship

"Sorry for the 1 but I needed to ship to a Weirs in Michigan. They wouldn't ship it to me. I ended up calling petes appliance. Was cheaper that way in the end. "

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Rep reply posted 2023-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello Richard,

Good morning. We're sorry about any inconvenience. We are happy that you were able to get the part somewhere else and for a better price.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-08-03

Great products

"quick, efficient, worked great."

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Rep reply posted 2023-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:


Congrats on the repair. Thank you for taking the time to let us know how we did. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-08-03

Easy

"Easy to find the diagram that showed the needed part, ordered and shipped within 24hrs. Thank you."

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Rep reply posted 2023-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your endorsement! We look forward to helping you with any future appliance repair needs you may have. You are most welcome!

Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-08-02

LG Icemaker

"Super easy install. Nice to have a new fridge again!"

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Rep reply posted 2023-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:


Congrats on the repair. We are happy everything worked out.
Thank you for filling out the survey.

Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-08-02

Phone

"The help on the phone was great for ordering the proper part. "

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Rep reply posted 2023-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Your feedback is much appreciated. Thank you for letting us know how much you liked our services. We're happy to help!


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-08-02

Great Service

"Easy to read parts breakdown, prompt & accurate service."


Rep reply posted 2023-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:


We are glad you liked our services. Thank you so much for taking the time to give us feedback. We're happy to help!

Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-08-02

Outstanding

"The parts arrived a head of schedule!"

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Rep reply posted 2023-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:


Thank you so much for taking the time to give us feedback. Your comments are most welcome. We aim to please!


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-08-01

Whirlpool Duet Dryer

"The part was what I needed. Very fast shipping. Excellent service. Thank you!"

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Rep reply posted 2023-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your endorsement! Thank you so much for taking the time to give us feedback. We are happy to serve!


Kind Regards,
Vickie
Customer Correspondence Team”