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Product & services pricing
3.94/5
Chance of future purchase:
4.21/5
Shipping & packaging:
4.25/5
Customer service:
3.93/5
Return/Replacement policy:
3.93/5
Featured Review


Verified
5/5

2023-09-18

Great fit

"Super experience easy as pie"

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Rep reply posted 2023-09-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We look forward to helping you with any future appliance repair needs you may have. Thank you for your valuable feedback.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-09-17

Just what I needed

"Quick delivery and reasonable price"

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Rep reply posted 2023-09-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We'll be there for you next time, too! Thank you for completing the feedback form.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-09-17

Valve replacement

"Parts from Appliance Parts Pro are always original factory parts, so when you replace them there are no complications and Parts are always the lowest price, so I've been buying from them for over ten years. All services are very good ."

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Rep reply posted 2023-09-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your repeat business! We appreciate you taking the time to leave us positive feedback on your experience.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-09-17

Easy to find the right part

"I have used APP before for my fridge and washer. Their part diagrams and customer stories made it easy to troubleshoot the unit and find a replacement part. This replacement part was an exact replacement for my 16 year old GE fridge. Delivery was so fast the existing ice in the storage drawer didn't melt down. "

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Rep reply posted 2023-09-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy to hear you benefited from our services. Thanks for the nice review. It means a lot.


Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-09-17

Speedy exact parts!

"I received the exact part I needed for my 25 year old refrigerator!
They arrived much faster than I thought! Very pleased!
"

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Rep reply posted 2023-09-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy everything worked out. Thank you for taking the time to share your experience.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-09-15

Excellent Service

"Easy to find parts and sent out quickly. Had to return one part and there was no issue in doing it. "

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Rep reply posted 2023-09-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate that you chose us for your appliance repair needs. We appreciate your feedback. Thanks for letting us know.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-09-15

Whirlpool refrigerator auger motor

"The video on your website was for my exact refrigerator. It was very easy to follow and saved me a ton of time. The replacement went excellent, thanks to your video. The video is what convinced me to buy the part from AppliancePartsPros.com. I could have spent less, but the confidence in this company was boosted by the video."

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Rep reply posted 2023-09-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are very happy to hear that our video was helpful in repairing your appliance! We do our best to provide videos that are straightforward and easy to understand, so we are pleased to hear of a success story like yours. We look forward to helping resolve any appliance needs that may come up in the future for you!

Kind Regards,
Kallie H.
Customer Correspondence Team


Verified
5/5

2023-09-15

Excellent company

"My part came in super fast. I like the fact that they explain which part you need and depending on the part how to install it."

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Rep reply posted 2023-09-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to leave your review. We are happy to hear that the part arrived quickly and we are glad to help with any installation or part questions that may arise in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team


Verified
5/5

2023-09-14

Ordered new knobs

"Parts came very quickly!!"

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Rep reply posted 2023-09-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We'll be there for you next time, too! Thanks for your feedback.

Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-09-14

GE Freezer fix

" Called to order parts and was very pleased to get everything ordered easily and confirmation of order shipping etc.
Great customer Service and received quickly
"

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Rep reply posted 2023-09-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your endorsement! Thank you for taking the time to share your experience. We aim to please!


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
4/5

2023-09-13

Good quality

"I would have given a 5 but delivery took more than 3 days.
"

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Rep reply posted 2023-09-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com for your appliance repair needs. You chose standard shipping which is 3 to 6 business days. It was in the timeframe that you chose. Thank you for completing the feedback form.


Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-09-13

AppliancePartsPros has the parts when you need them

"Three door shelves in our LG side-by-side, had developed stress cracks over the years. Went online to APP, entered the model # and voila, up pops a number of isolmetric drawings labelling each part. Very easy to select the parts and place the order. Parts arrived within three days thereafter."

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Rep reply posted 2023-09-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:


We are happy to hear that the repair went well. We'll be there for you next time, too! We are happy to serve!


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-09-13

quick and easy

"finding my part was easy, shipping was fast and installed it myself without hubby's help!"

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Verified
5/5

2023-09-13

Fantastic Experience!

"I am not so much a handy man however I decided to tackle the household task and I was able to find my part easily on the website and received the part quickly. I really could not be more pleased with my experience."


Verified
5/5

2023-09-12

Dryer motor

"Excellent website for finding parts for your model. Videos are essential and very well explained (Matt). Also, parts arrived in 2 days even with standard shipping. I always go first to APP to diagnose and repair."

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Rep reply posted 2023-10-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello Jim,
Thank you for taking the time to review our site. We appreciate that you choose us for your appliance repair needs.
Kind Regards,
Dixie
Customer Correspondence Team”