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Product & services pricing
4.06/5
Chance of future purchase:
4.37/5
Shipping & packaging:
4.33/5
Customer service:
4.16/5
Return/Replacement policy:
4.13/5
Featured Review


Verified
5/5

2023-07-27

"Ordered the part and it was delivered early. Installed no problem."

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Rep reply posted 2023-07-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy to hear that the repair went well. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-07-27

Very affordable and helpful

"Great price and fast service"

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Rep reply posted 2023-07-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate that you chose us for your appliance repair needs. Thank you for completing the feedback form. We are here to serve!


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-07-27

Came quickly

"Parts came ahead of schedule "

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Rep reply posted 2023-07-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:


We are glad you liked our services. Don't forget to check us out on Facebook. We're happy to help!


Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-07-27

stove grate pads

"I ordered, it arrived, I was happy!"

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Rep reply posted 2023-07-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy you found us. We'll be there for you next time, too! Don't forget to check us out on Facebook.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-07-27

Restoring my 2010 E-Dryer

"I had no error codes to bird-dog, so I was pretty much lost as to how to get my Kenmore electric dryer running again. Between their repair videos and their customer support reps, my dryer is running famously once again! A+ for each group. "

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Rep reply posted 2023-07-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We're so glad that you found our repair videos helpful! We are happy you chose us to help you fix your appliance.

Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-07-27

Thank You

"The washer door was perfect in every way. Quality and fit was awesome and the installation was a breeze. Wish all my work orders were this simple."

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Rep reply posted 2023-07-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy everything worked out. Thank you for writing this review.

Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-07-27

Great Service. Right Part, Right Away

"This is the one to use!

I made the mistake of trying Sears/Kenmore (which either sends nothing or the wrong thing--no refund and just a computer answering and third world call center focused on not helping you)... I had Kenmore so I tried them (okay, they took for me a ride like three times, I am a glutton for punishment).

But I found Frigidaire probably makes Kenmore appliance parts so I could use a great firm like this, a real firm, one where you actually get the right high quality part in the mail right away!

Tired of low quality/scams in the industry--use appliance parts pros.

Repairing things is already hard enough--don't make it harder with a bad supplier.
"

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Rep reply posted 2023-07-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy you chose us to help you to get the correct part needed in repairing your appliance. Thank you for using our site and for your feedback. Assisting you is our focus!


Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-07-27

Organized and Fast

"Super easy to research and find the part I needed. The bonus was a video clip for installation. Delivered in 2 days. "

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Rep reply posted 2023-07-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate that you chose us for your appliance repair needs. We're so glad that you found our repair videos helpful! We appreciate your feedback. Thanks for letting us know.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-07-26

**

"ALL READY DID THIS . GOOD COMPANY.FAST SHIPPING!!!!! SEND ANOTHER SURVEY AND YOU WILL GET A VERY BAD REVIEW"

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Rep reply posted 2023-07-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback.
Thank you for choosing AppliancePartsPros.com for your appliance repair needs.


Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-07-26

FRIDGIDARE/ELECTROLUX DISHWASHER SOAP DISPENSER

"Easy website to navigate to find the needed parts, had my part in 2 days and installed and working great"

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Rep reply posted 2023-07-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy to hear that the repair went well. We look forward to helping you with any future appliance repair needs you may have. Thank you so much for taking the time to give us feedback.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-07-25

Good customer service

"Good customer service experience "


Rep reply posted 2023-07-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:



We appreciate your endorsement! Thank you so much for taking the time to give us feedback.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-07-25

Excellent parts and service

"I have used appliancepartspros.com twice in 3 weeks now. First I had to replace the door switches on my LG microwave. They had all three switches in stock, plus the necessary diagrams to help me pick the right parts, and a video of how to do the replacement! Awesome number 1. Next, I needed a door switch for my Whirlpool clothes dryer (a 2012 model). Same deal - diagrams to find the part number, the part was in stock, and a good video demonstrating the replacement process. Awesome number 2!
I will definitely go back to them when my next appliance issue happens. Thanks!
"

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Rep reply posted 2023-07-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy you chose us to help you to get the correct part needed in repairing your appliance. We appreciate your repeat business! Thank you for sharing your experience.


Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-07-25

Parts

"Delivered right on time and was the exact part I needed"

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Rep reply posted 2023-07-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy you chose us to help you fix your appliance. We are glad you liked our services. We are here to serve!


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
3/5

2023-07-24

wrong part was sent, so far return has been easy and correct part reordered

"wrong part was sent, so far return has been easy and correct part reordered"

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Rep reply posted 2023-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. We apologize for any inconvenience this situation may have caused. Thank you for your understanding and for allowing us to resolve the situation.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-07-24

Unbelievable.

"We had a 20+ year old dryer we inherited when we bought our home 7 years ago stop heating. With a few visits to their website and YouTube channel, we fixed it ourselves! For $90! Not to mention, now a dryer with 95% usable parts won't be going to a landfill. We love these guys so much. THANK you!"

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Rep reply posted 2023-07-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy to hear you benefited from our services. We appreciate you taking the time to leave us positive feedback on your experience.

Kind Regards,
Brent
Customer Correspondence Team”