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Product & services pricing
4.03/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.31/5
Customer service:
4.11/5
Return/Replacement policy:
4.08/5
Featured Review


Verified
5/5

2023-07-24

Part works

"Very old Kenmore dryer running again after replacement part received in two working days. "


Rep reply posted 2023-07-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy you chose us to help you to get the correct part needed in repairing your appliance. Thank you for taking the time to review our site.


Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-07-24

parts reasonably priced, received in 3 days.

"The replacement thermo switch to turn off defrost heaters proved the ADC system was completely hosed. Temps held at defrost temps, and dove to 24 F colder than programed, i.e. -26F. and would only spike on cold temps then heaters kicked on. A new fridge is being purchased."

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Rep reply posted 2023-07-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate that you chose us for your appliance repair needs. Thanks for the nice review. It means a lot.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-07-24

So easy

"Ordered 2 parts for my dryer, both arrived sooner than expected. "

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Rep reply posted 2023-07-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We look forward to helping you with any future appliance repair needs you may have. Thank you for completing the feedback form.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-07-24

Always the right part

"All you need is the manufacturer and the model number of your appliance. They have outstanding exploded views that make it fast and easy to find the part that you need. Place the order and in a week or so you have it in your hand. I always turn here for the parts that I need for any of my household appliances."

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Rep reply posted 2023-07-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We'll be there for you next time, too! We appreciate you taking the time to leave us positive feedback on your experience.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-07-23

Good

"It's washer machine working now. Thanks "

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Rep reply posted 2023-07-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy you chose us to help you to get the correct part needed in repairing your appliance. Thank you for your valuable feedback.


Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-07-23

Ken more washer pump

"I purchased this pump to replace a leaking pump on a older Kenmore washing machine. The delivery was fast and the pump fit perfectly. These days it is a much better option to keep the older washers running than spend the big dollars for a new machine that can’t clean your clothes. "

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Rep reply posted 2023-07-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy you chose us to help you to get the correct part needed in repairing your appliance. Thank you for taking the time to share your experience.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
4/5

2023-07-22

Quick Delivery of Parts...but don't ask for "technical support"

"Got the part I needed very quickly... It was not a challenging repair, but I needed ONE answer about installing it... and "Technical Support" had NO information... only that they can help me figure out the right part to order, but can't help me with an installation question. SO... parts delivery = 10, Techincal Support = 0"

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Rep reply posted 2023-07-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Post your model number and the issue you're having over on our DIY group here https://www.facebook.com/groups/fixmystuff/ and our technicians will do their best to help you out! We appreciate your feedback. Thanks for letting us know.

Kind Regards,
Brent
Customer Correspondence Team


Verified
5/5

2023-07-22

AppliancePartsPros has great customer service

"Ordered a lower agitator and came in a reasonable time. However, the part in the box was not the part I ordered. Even though the box had the correct part number, it clearly was not the part that I ordered. Contacted customer service and without hesitation, they sent me the corrected part! Great service. Very thankfull!"

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Rep reply posted 2023-07-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy everything worked out. Thank you for taking the time to share your experience.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-07-21

Perfect

"The part arrived I damaged and fit perfectly. Everything I could ask for."

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Rep reply posted 2023-07-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We look forward to doing business with you in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team


Verified
5/5

2023-07-21

Worked great

"Ordered my dishwasher parts found them real easy, the parts came quick after watching installation video I was able to install the soap dispenser in 30 minutes.
Thanks, Appliance PartsPro
"

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Rep reply posted 2023-07-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy to hear that we could be of assistance with getting your appliance back up and running. We look forward to assisting you with any appliance repairs that may come up in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team


Verified
5/5

2023-07-20

Shipping more than item

"I purchased a bolt for a
Maytag washer, total price with shipping. $26.00. I then got the part locally the same day for $9.46. I went to return the part, and UPS wanted $14 just to ship the part. I would have more in shipping than the part cost.
I tossed the part in the garbage at the ups store and installed the locally purchased part and the Maytag is back and running.with out my prompting the company refunded my purchase price. Faith restored in integrity of companies in USA.....
"

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Rep reply posted 2023-07-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy to help resolve the issue you were experiencing with the shipping cost and your order. We greatly appreciate your feedback and look forward to assisting you with any repairs that may come up in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team


Verified
5/5

2023-07-20

Electrolux range replacement board

"My Electrolux range displayed an E15 error code and was constantly beeping. The main board took no time to replace and fixed my stove."

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Rep reply posted 2023-07-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your endorsement and are happy to hear that your appliance was repaired. We look forward to future business with you!

Kind Regards,
Kallie H.
Customer Correspondence Team


Verified
5/5

2023-07-20

Pleased with the efficient service

"The part I ordered came in a short time and my questions were addressed in a very clear, helpful and courteous manner. Appreciate all their help and the money saved us in not incurring a service charge. Good job!!"

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Rep reply posted 2023-07-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We'll be there for you next time, too! Thank you for letting us know how much you liked our services. We aim to please!


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-07-19

They sent me the right parts

"very happy with APP, will do business with them again."

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Rep reply posted 2023-07-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com for your appliance repair needs. Thank you for letting us know how much you liked our services. We aim to please!

Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-07-19

Dishwasher Repair

"I replaced a gasket in the door of my dishwasher after watching the helpful video. The repair was easier then I thought it would be. At first we were going to replace the dishwasher but decided to try and repair ourselves. Thank you for the "Do it Yourself" video."

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Rep reply posted 2023-07-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're so glad that you found our repair videos helpful! We'll be there for you next time, too! Thank you for choosing AppliancePartsPros.com for your appliance repair needs.


Kind Regards,
Vickie
Customer Correspondence Team