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Product & services pricing
3.94/5
Chance of future purchase:
4.21/5
Shipping & packaging:
4.25/5
Customer service:
3.93/5
Return/Replacement policy:
3.93/5
Featured Review


Verified
5/5

2023-09-04

Great service, Would highly recommend.

"Part of high quality and quick shipment. Early to install. "

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Rep reply posted 2023-09-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello SJ,

Thank you for taking the time to review our site. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2023-09-04

Always works

"I have utilized this on-line parts service before and have always found what I needed. The price is always good, delivery is good, and the on-line videos for DIY are great."

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Rep reply posted 2023-09-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello,
Thank you for taking the time to review our site. We appreciate your repeat business!

Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2023-09-03

It Works

"Needed a part for our Samsung refrigerator. Found the right item easily and the video on how to remove and replace it was good. Part was delivered on time and functioned as intended."

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Rep reply posted 2023-09-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello,
We're so glad that you found our repair videos helpful! We appreciate you taking the time to leave us positive feedback on your experience. We hope you'll consider our company the next time you have appliance parts needs.

Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2023-09-03

they have the parts

"Did a web search found this company and sourced the parts. Ordering was easy and delivery was quick. Only problem was the part did not match the original. It was half a quarter of an inch shorter than the original. Which is not their fault, I should have checked the specs and measured the original. However, they did work, so no problem."

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Rep reply posted 2023-09-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello John,
Thank you for taking the time to share your experience. We are happy everything worked out. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2023-09-03

Fast and responsive service

"I couldn’t find my exact model number on my fridge. The chat function helped me in seconds and even sent me pictures on the fridge of where to find it. All the gaskets fit perfect. The installation video was great. Thanks!"

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Rep reply posted 2023-09-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello Bruce,
Thank you for choosing AppliancePartsPros.com for your appliance repair needs. We are happy to hear that the repair went well. We appreciate you taking the time to leave us positive feedback on your experience.

Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2023-09-03

just what i needed

"great just what i needed to my ice maker"

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Rep reply posted 2023-09-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello,
We appreciate that you chose us for your appliance repair needs. We are happy you chose us to help you fix your appliance.

Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2023-09-03

Refrigeration light

"Received part in two days. Fit right in, no problems. "

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Rep reply posted 2023-09-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello,
We appreciate you taking the time to leave us positive feedback on your experience. Don't forget to check us out on Facebook.

Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2023-09-03

Helpful

"Friendly,provides excellent part lookup with latest changes in the part
S
"

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Rep reply posted 2023-09-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello,
Thank you so much for taking the time to give us feedback. We are happy to hear you benefited from our services.

Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2023-09-02

Came when they said it would

"I got what was expected when I expected it."

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Rep reply posted 2023-09-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello,
Thank you for sharing your experience. We are happy to hear that the repair went well.

Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2023-09-02

Great help

"Great help getting me the correct part."

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Rep reply posted 2023-09-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello,
Thanks for the nice review. It means a lot.

Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2023-09-01

Refrigerator Door Gasket Seal

"Always difficult purchasing appliance, auto, etc. parts specific to a particular model and then having all kinds of parts come up, unrelated to search, with pictures that are not detailed enough or enlarged enough to make an informed decision and make a purchase. Not a problem online with AppliancePartsPros. Search related info came right up, detailed and enlarged so it made the decision to purchase a right one with the purchase price reasonable compared to other websites that were not. If you have never replaced a refrigerator door seal gasket before, it is pretty easy, and the website has a do-it-yourself video to help you to boot, in case you are not sure of yourself! Give it 6 stars out of 5!"

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Rep reply posted 2023-09-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello,
Thank you for writing this review. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2023-09-01

Excellent Service AAA +++

"My igniter went out in my dryer. It was so simple looking up correct part on the website. Ordered the part and was totally amazed it was delivered the next day. Dryer is running again. I will definitely do business with again. Awesome people."

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Rep reply posted 2023-09-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello,
Thank you for taking the time to share your experience. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2023-09-01

Right part, right on time

"I needed a replacement door bin, made sure it was the size I needed, and it arrived quickly and at a good price."

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Rep reply posted 2023-09-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are glad to hear that your part arrived quickly and that you were pleased with our pricing. If you should need to replace anything in the future please do not hesitate to contact us!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2023-09-01

freezer door handle.

"This particular part is discontinued by the manufacturer so the fact that this place had it was a miracle. Although this part was pricy, you had it, I needed it so all in all it was a good deal. thankyou"

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Rep reply posted 2023-09-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We do our best to have a wide variety of parts available, so we are happy to hear that we had the part you needed for your repair. We hope to be of assistance in the future with your repairs!

Kind Regards,
Kallie H.
Customer Correspondence Team


Verified
5/5

2023-09-01

Fixed the fridge!

"The right parts shipped quickly!"

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Rep reply posted 2023-09-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your business with us and we are happy we could get the parts to you quickly!

Kind Regards,
Kallie H.
Customer Correspondence Team