"Had to send it back - I used a hair drier on the water line - later that afternoon the ice maker started working again - the ice blockage must have been further down the line -
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"I found it easy to find the replacement part I needed for both appliances."

"Got the parts that were the correct ones, in perfect condition, and in a short period of transport. Website was easy to navigate and find what I needed. "

"Until the part is delivered, it would be hard to write a review. The UPS tracking keeps pushing out the delivery date."

"I spent a lot of time examining the parts photo to make sure I had the right control board. It arrived two days later, which was extremely quick, but it seemed to be the wrong part. My control board had four push on connectors and the new one had only two. I telephoned the number for service enquiries and spoke with a very knowledgeable lady. She pointed out that the board was the latest design and that the other two connections were there, just in a different position. Sure enough, she was correct. I connected it up, secured it in the mixer and Hey Presto, it worked perfectly. Great service for a mixer that is eighteen years old."

"Product was a perfect my wife & I did installation ourselves saved on labor cost.
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"For too long we put up with side by side refrigerator door not closing on its on. This Whirlpool refrigerator is 17 years old and has been a reliable appliance. We have turned to Appliance Parts Pro for DIY repair, several times previously on this appliance, and have had the same great experience. My husband tolerates DIY projects, I find them money saving and worth a little time. When a company can diagnose your problem(they have never failed us in accuracy), steer you to the right repair parts, shipped parts promptly, have a very reasonable cost, and very likely be offering you original equipment replacement parts, then, top off all the services with videos on how to do the repair with videos that that are precise in instruction and replete with professional hints to aid you in avoiding problems, what more can you ask. We replaced the door cam on the door bottom. In talking with a customer rep re our model number not matching with the parts being ordered 9the online inquiry helps prevent an error before ordering), I was given kit number that would be less costly and leave me parts for the freezer door cam if and when it needs replacing. Original equipment kit, perfect match. The service given by this company is par excellence. Reps are consistently knowledgeable. In the course of using the kit and making the repair, we encountered a manufacturer's brace design that did not match the information we had. Called the rep, she sent us an email photo from the parts sequence in the original schematic of this model, and we moved on to a successful repair. I am conveying this experience as the most recent one, but even replacing the paddle arms releasing ice and water, and one or two similar repairs was made just as easy due to the "pros". Most of the work is done by you answering sequential questions in their site diagnosis and parts selection. But their pro is "on call" and available to eliminate frustration. You can rely upon this company, and you can have confidence in the repair you make. "

"I order a day before and I received next day, excellent servive"

"Easy to use web site got me to the exact part I needed. Ordering was easy. Shipped and received as promised."

"it took 2 days to received the broken knob replacement
knob received are exactly what we were expecting "

"Great parts, quick delivery, quick to send one missing part."

"I was amazed to find the valves I needed for my cook stove I placed my order did a cross reference on there site and it told me the parts would work. I ordered them recieved them and put them on with no problems at all. I will be placing more orders with this company for sure."

"Parts are simple to review and order. Delivery is on time."

"Easy to use web site to find part# and cost"

"Needed a new oven sensor. Received the parts I ordered in a timely fashion. The package was adequately padded."