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Product & services pricing
4.03/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.31/5
Customer service:
4.11/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
5/5

2023-07-07

Excellent experience!

"Since I had the make and model number, I was able to access a line drawing with detailed descriptions. The correct part was ordered, shipped and installed within 4 days!"

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Rep reply posted 2023-07-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy to hear that the repair went well! Thank you for taking the time to share your experience.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-07-07

Great one-stop shopping for parts and instructional videos

"Thanks for making it simple to get the parts I needed and providing model-specific instructional videos."

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Rep reply posted 2023-07-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're so glad that you found our repair videos helpful! Thank you for taking time out of your day to provide us with feedback!


Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-07-07

Excellent service from start to finish.

"Great service, part was here the next day."

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Rep reply posted 2023-07-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We hope the repair was successful.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2023-07-07

Great again.

"Part delivered quickly and works well. My main source for appliance parts. "

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Rep reply posted 2023-07-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2023-07-06

Will purchase from them again

"Was able to find the exact parts for my older dishwasher and the video for installation made it a breeze. Fast shipping and great communication "

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Rep reply posted 2023-07-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. We are happy to hear that the repair went well.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2023-07-06

Great customer service!

"When an oven ignitor, the part I ordered from Appliance Parts Pro was incorrect for my oven. I called their customer service line and they helped me identify the correct part. They even sent me pictures of two different parts to ensure that I ordered the correct part. I'm happy to say that when the new part arrived, it was the correct one and I had it installed within 20-30 minutes and it's working perfectly."

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Rep reply posted 2023-07-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We are happy everything worked out.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2023-07-06

fastest delivery

"part was delivered overnight and it seems to be the correct part. Thanks!"

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Rep reply posted 2023-07-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We aim to please! Thank you for sharing your feedback with us.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2023-07-06

Broken, refrigerator shelf replacement.

"Exact fit and easy install on my refrigerator! Fast shipping!"

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Rep reply posted 2023-07-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We are happy everything worked out.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2023-07-05

Appliancepartspros.com top notch service.

"Had part needed, same day shipping, part arrived next day. Installation video helpful, decreased installation time. Part a lot less costly than a replacement refrigerator. Great job Appliance Part Pros."

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Rep reply posted 2023-07-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy to hear you benefited from our services.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2023-07-05

Perfect

"Part that I needed to complete my range hood installation. Received it FAST!!!"

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Rep reply posted 2023-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2023-07-05

User friendly

"Easy to find the right part, parts arrive quickly, and plenty of install information available "

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Rep reply posted 2023-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2023-07-04

Great experience

"This was my first experience ordering from ApplianceParts.com. I needed a new filter lint screen for my clothes dryer and I was pleased to see them in stock. Placing my order was easy and I had my lint screen within a couple of days after I ordered, an all together great experience. I would order from ApplianceParts.com again."

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Rep reply posted 2023-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We'll be there for you next time, too!

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2023-07-04

diswasher part

"smooth transaction and part was not the same but it works okay"

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Rep reply posted 2023-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. We are happy everything worked out.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2023-07-04

Frigidaire Replacement Parts

"Ordered crisper drawer and crisper drawer rail and it fit perfect. No issues and simple to install "

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Rep reply posted 2023-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2023-07-04

Got the help and part that I needed

"Watched videos about the problem with my refrigerator. Was pretty sure I knew what part I needed. Did the recommended tests, but got mixed results that didn’t indicate the problem directly. Used the Chat function on the website and the person said it was most likely a different part. Ordered it. Arrived super fast. Refrigerator now works great."

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Rep reply posted 2023-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We are happy everything worked out.

Kind Regards,
Matt E.
Customer Correspondence Team