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Product & services pricing
4.05/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.34/5
Customer service:
4.16/5
Return/Replacement policy:
4.13/5
Featured Review


Verified
5/5

2024-07-30

Dishwasher Seal

"I received the Bosch you shipped and revied the how to install video on your site and installed seal strip in my dishwasher in just a few minutes. Now no more leaks. Thanks"

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Rep reply posted 2024-07-31
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We're so glad that you found our repair videos helpful! We are happy you chose us to help you fix your appliance and look forward to assisting you again in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-07-30

Excellent!

"A person answers the phone! And she was delightful!"

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Rep reply posted 2024-07-31
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are happy to hear that we could help you with your repair needs! We will be happy to help again should any other repairs come up in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-07-30

Great part and repair service

"Have used Appliance Parts Pros for a number of years mainly on kitchen and washer/dryer repairs. I use their repair forum and videos to research issue before I order and have saved serious money. Very happy, most recent repair was on LG stovetop which 3 of 5 burners not working and oven would not shut off. The front panel parts assy was at fault. Parts arrived next day."

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Rep reply posted 2024-07-31
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to leave your review and choosing us for your repair needs! We will be happy to help with any future repair needs you may have and we greatly appreciate you taking the time to leave your review!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-07-30

Delivery and repair

"Order came with no issues. Repair was simple and easy. Loved the video on how to replace the part. I will be ordering again from you guys if I need any parts. "

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Rep reply posted 2024-07-31
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site! We appreciate that you chose us for your appliance repair needs and we look forward to helping you with any future appliance repair needs you may have!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-07-29

Fast!

"Found the part easily and it arrived in 2 days!"


Rep reply posted 2024-07-30
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,

Chris
Customer Correspondence Team


Verified
5/5

2024-07-29

Parts

"Right part the first time. "

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Rep reply posted 2024-07-30
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your experience. We appreciate that you chose us for your appliance repair needs.

Kind Regards,

Chris
Customer Correspondence Team


Verified
5/5

2024-07-29

As an 88 year old woman, I had it replaced in nothing flat!!! What took all the time was getting all those screws out and back in again!

"I’ve bought from them before and after watching their video it’s always a snap! "

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Rep reply posted 2024-07-30
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for letting us know how much you liked our services. We are happy to hear you benefited from our services.

Kind Regards,

Chris
Customer Correspondence Team


Verified
5/5

2024-07-29

Fixed washer

"Saved me from purchasing a new washer. Fast shipping and great prices "

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Rep reply posted 2024-07-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,


Thank you for the endorsement. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2024-07-28

Perfect fit

"Had the exact part I needed and shipped it immediately. Fridge fixed and working as expected. "

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Rep reply posted 2024-07-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you for sharing your experience. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2024-07-27

Range Surface Element Switch - Whirlpool

"As they have always done for me in the past, AppliancePartsPros came through again like the CHAMPS they are.
1. The exploded parts diagram helped me find the CORRECT part I needed.
2. The picture of the part had the SAME NUMBER as the part on the exploded diagram.
3. The part was shipped on the same day I ordered it.
4. An email sent on the day the part was shipped had a tracking number.
5. The video for the part showed me EXACTLY what I had to do to install the part.
6. I installed the part easily and quickly, thanks to the video.
7. The installed part FIXED the problem, sweet!
ApplicancePartsPros is always my go-to company for fixing things around the house. In the end, they always save me money because installing repair parts is always cheaper than buying a new unit. AppliancePartsPros - THANKS!
"

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Rep reply posted 2024-07-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

We are happy to hear that the repair went well. Thank you for taking the time to review our site.

Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2024-07-27

fast service, speedy arrival and just right part

"Ordered ice maker replacement parts and two days later, part arrived and we installed it....works perfectly. Thanks"

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Rep reply posted 2024-07-27
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

We appreciate you taking the time to leave us positive feedback on your experience. We are happy to hear that the repair went well.
Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2024-07-27

First time order

"Needed parts for an older model washer. They were available, fair price, shipped the same day, and received a couple days later. Was able to confirm fit before ordering. Installed and work perfectly."

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Rep reply posted 2024-07-27
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you for taking the time to let us know how we did. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2024-07-27

Exc serv

"Staff very helpful. Than you. "

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Rep reply posted 2024-07-27
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thanks for the nice review. It means a lot. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Dixie
Customer Correspondence Team”


Verified
3/5

2024-07-27

Sent wrong motor

"Sent wrong motor They want me to pay to mail back and 7-10 days to return money.3771 Newburg road Louisville KY 40218"

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Rep reply posted 2024-07-27
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

We apologize for any inconvenience this situation may have caused. I have reviewed your order and when I use your model # aff2534few I see that the condenser fan ordered is the condenser fan recommended by the manufacturer's parts list. We'd like to take care of this. Was there a different part number on the part that arrived or the bag or box?

Kind Regards,
Dixie
Customer Correspondence Team


Verified
5/5

2024-07-26

Ice maker repaired

"My ice maker was not making any ice. After reading through the symptoms and fixes I found the problem was the Ice maker control module. It arrived within a week and installed easily due to your video."

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Rep reply posted 2024-07-27
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you for using our site and for your feedback. We are happy to hear you benefited from our services.
Kind Regards,
Dixie
Customer Correspondence Team”