"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"There prices are better than everyone else. Shipping was fast, I had the part in about hour an half with no problems. "
"Samsung Ice maker stopped making ice. Switched Water Filter, Door Switch and reset maker. Didn't help so ordered a replacement unit. Replacement was easy to order and replacement video very helpful. Waiting for delivery as it was out of stock."
“Hello,
Thank you for filling out the survey. Your feedback is much appreciated.
Kind Regards,
Johnny
Customer Correspondence Team
”
"I have a side-by-side refrigerator manufactured in 2002. I searched for the door gaskets in the usual places and couldn't find them as a set anywhere. It was most confusing. I went to this site and within minutes found the gasket as a set and ordered them immediately. I received an email asking me to call their number to confirm my order. Once confirmed, the order was placed. I found that process to be an excellent business practice. The set arrived on time, packaged well, and fit perfectly! I highly recommend this company and will spread the word to anyone needing appliance parts. I'd like to thank any and all staff of AppliancePartsPro.com for their attention and efforts. In my opinion, they are appliance parts pros! "
“Hello,
Thank you so much for taking the time to give us feedback. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Johnny
Customer Correspondence Team”
"Found what I needed easily and at a great price. In addition the shipping was very quick. Great experience."
“Hello,
Thank you for sharing your experience. We appreciate your review.
Kind Regards,
Johnny
Customer Correspondence Team”
"Great Customer Service. Thank you!"
“You are most welcome! Your feedback is much appreciated.
Kind Regards,
Jason
Customer Correspondence Team”
"We love getting parts from there because they are in great condition, they packed them good and prices are great!"
“We appreciate your feedback. Thanks for letting us know. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.
Kind Regards,
Jason
Customer Correspondence Team”
"Good service and prompt delivery."
“Thank you for taking the time to let us know how we did. We are happy to hear you benefited from our services.
Kind Regards,
Jason
Customer Correspondence Team”
"Appliance Parts Pro is my goto for OEM parts at a competitive price. They always ship same day order is placed or the next day. Super reliable. "
“We appreciate you taking the time to leave us positive feedback on your experience. We appreciate your repeat business!
Kind Regards,
Jason
Customer Correspondence Team”
"The parts I order arrived quicker than I expected and fit perfectly right out of the box. Thanks "
“You are very welcome and thank you for writing this review! We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Jason
Customer Correspondence Team”
"I had concerns about getting the correct parts. I could use my appliance part number to get only parts that fit my refrigerator. I made the selection, ordered the part, and installed the correct part the very next day. It doesn't get easier than that.
"
“Thank you so much for taking the time to give us feedback. We are happy you chose us to help you to get the correct part needed in repairing your appliance.
Kind Regards,
Jason
Customer Correspondence Team”
"Great service with getting replacement part for refrigerator!"
“Thank you so much for taking the time to give us feedback. We are happy you chose us to help you fix your appliance.
Kind Regards,
Jason
Customer Correspondence Team”
"The parts I ordered for my washer came on time and were the right parts. I was a very happy customer and would order from them again !"
“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"I ordered a part and found out it was shipped to wrong city and state with my street address. The company would not refund my money or send out a replacement part and said I had to do the footwork to get the part I originally ordered sent to me, or they would only refund me if the part was returned to them.
I was able to get the tracking number and have UPS reroute the package to me....still waiting on that to happen."
“Hello Sylvia,
I'm so sorry for the issue with your order. You order shows two different city, states, and zipcodes. I'm afraid since the order was placed online, and not by one of our agents we are not able to do a reshipment on this order. A new order would have to be placed with the correct address. If UPS is not able to deliver this order the order will be returned to our warehouse. As soon as we get credit for the order we will get you refunded. I apologize for the delay. I hope UPS can deliver the order. If you have any questions feel free to call us at 877-477-7278.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"thanks for shipping the parts so quikly"
“You are most welcome! We are glad you liked our services.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"The search function showed me the right part even though it was not from the manufacturer of my appliance (range). The part arrived promptly and was the exact match."
“Thank you for taking the time to review our site. We are happy everything worked out.
Kind Regards,
Matt E.
Customer Correspondence Team
”
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:
“Hello,
Thank you for telling us. We are happy to hear you benefited from our services.
Kind Regards,
Johnny
Customer Correspondence Team”