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Product & services pricing
3.94/5
Chance of future purchase:
4.18/5
Shipping & packaging:
4.27/5
Customer service:
3.97/5
Return/Replacement policy:
4.01/5
Featured Review


Verified
5/5

2024-10-11

Exceeded Expectations

"This was a replacement for the exterior glass on my Whirlpool range.
1. I was able to confirm the correct item online.
2. The price was a fraction of what the manufacturer charged.
3. Shipping cost was nominal - and arrived much sooner than anticipated.
4. It was a perfect fit!
What more could you ask for?
"

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Rep reply posted 2024-10-14
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-10-11

The part I ordered Was perfect

"It was great I would definitely order from your store. It’s forever."

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Rep reply posted 2024-10-14
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for writing this review. We are glad you liked our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-10-11

"Product came earlier than expected and was perfect"

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Rep reply posted 2024-10-14
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for filling out the survey. We are glad you liked our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-10-11

Great Parts

"The site was easy to navigate. I found the parts needed with ease. I would tell anyone who is a diyer that this is the best place to get all your parts for the job to be done right.
Thank you, Charlotte
"

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Rep reply posted 2024-10-14
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“You are most welcome! We are glad you liked our services. Your feedback is much appreciated.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
3/5

2024-10-10

Dishwasher door gasket

"The actual ordering and delivery were great. Very easy. However once installed the door wouldn’t t shut. It’s as if the gasket is too thick. I could have ordered the wrong one ( the length is correct) but thought I was pretty careful in checking the make and model numbers for ordering. "

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Rep reply posted 2024-10-10
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

I apologize you are having trouble with this repair. I have sent you a private message to help get this issue resolved.

Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-10-10

Delivery

"It was fast and complete and reliable."


Rep reply posted 2024-10-10
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you for writing this review. Your feedback is much appreciated.

Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-10-05

New part worked great!

"I ordered the part but there was no video but I contacted customer service and they assured me it was similar. It was a little harder but I figured it out. Fixed the sagging door. "

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Rep reply posted 2024-10-09
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you for filling out the survey. We are happy to hear you benefited from our services.


Kind Regards,
Johnny
Customer Correspondence Team


Verified
5/5

2024-10-09

Super fast shipping!

"Needed to replace an oven door handle for rental property. Received it in a few days, well packaged. Found the part easily at a lower price here so very happy with our transaction. "

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Rep reply posted 2024-10-09
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you for sharing your experience. Your comments are most welcome.


Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-10-08

Great prices and ease of search

"Great experience. Was able to find my parts with ease and able to confirm part number. I have no experience in repairing or swapping parts on home appliances, let alone open my dry. Love the educational videos and I feel confident that I can repair my dryer with absolutely no experience.

Edit: I see that my stars rating did not submit well. I have to corrected them.
"

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Rep reply posted 2024-10-09
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you for letting us know how much you liked our services. We appreciate your endorsement!


Kind Regards,
Johnny
Customer Correspondence Team


Verified
5/5

2024-10-09

Fast shipping

"Ordered easily, fast shipping, part installed and money saved."

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Rep reply posted 2024-10-17
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thanks for your feedback. We appreciate your review.

Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-10-09

Exceptional Buy and Delivery

"I needed a tail light for a 2006 Mercury Montego. ApplianceParts saved me more than $800 dollars and delivered ahead of schedule. "

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Rep reply posted 2024-10-09
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,
Thank you for telling us. We enjoy hearing from our customers.
Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-10-09

parts for my Maytag dryer

"You had the part I needed and got it to me soon. Thanks loads! "

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Rep reply posted 2024-10-09
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

You are most welcome! We are happy everything worked out.

Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-10-09

Good Price and On time

"I'm not sure what part fixed my dryer. It had a wobble in the drum. It was not the drum rollers. I think the bolt that connects the belt tension arm to the motor was loose. None of the online resources mentioned this as a possibility. I'm not the expert but I think this should be added to the diagnostics."

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Rep reply posted 2024-10-09
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you for taking the time to review our site. Your feedback is much appreciated.


Kind Regards,
Johnny
Customer Correspondence Team


Verified
5/5

2024-10-09

The best availability and best prices

"This the first place I look when needing a part. Then I compare. This company comes out on top every time. Customer service is always great. You ship fast and have an exceptional return policy. "

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Rep reply posted 2024-10-09
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you for using our site and for your feedback. We appreciate your review.

Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-10-09

Whirlpool Suspension Rod Kit

"The suspension rod kit I needed for our washer got here very quickly, and it was even on-sale, besides its normal price being lower than other merchants in the first place. The accompanying video covering how to replace these parts was super helpful. Without it I would've been completely stuck. Thanks Appliance Parts Pros"

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Rep reply posted 2024-10-09
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you for using our site and for your feedback. We are happy you found us.

Kind Regards,
Johnny
Customer Correspondence Team