ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.05/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.34/5
Customer service:
4.16/5
Return/Replacement policy:
4.13/5
Featured Review


Verified
5/5

2024-07-13

Great place for a do it your self er.

"You have worked with me to help me fix the problem I have been having with a few appliances! Have bought parts for my dishwasher and refrigerator and appliance parts pros have been very helpful! You can call and ask questions! Just super nice people to work with and deal with! Will keep coming back! Thanks again. Joe White"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-08-21
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for letting us know how much you liked our services! We are very happy to hear that we were able to help get your appliances back up and running. We will be more than happy to help anytime you need appliance repair help and we look forward to assisting you again in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-07-13

Dishwasher Door

"The sprigs and cable fixed the door easily thanks to the video. Great place for parts."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-08-21
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We're so glad that you found our repair videos helpful! We are happy you chose us to help you fix your appliance and look forward to assisting you again in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-07-13

My oven bakes again

"Part was delivered quickly and works. My only issue was PayPal didn't work."


Rep reply posted 2024-08-21
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site! We are very sorry for any issues experienced with PayPal not working to complete your order. This issue should now be resolved for any future order you need to place. We appreciate your feedback and look forward to assisting you again in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
4/5

2024-07-13

Easy ordering

"Found the part with no problem. Ordering was easy and shipping was fast. Found the part on the expensive side, but compared to other sites was very competitive. The promo code made the difference. I recommend. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-08-21
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for letting us know how much you liked our services! We apologize if our pricing didn't meet your expectations. While I understand you may find a lower price elsewhere, what separates us from our competition are the additional bonuses we offer. All of our parts do come with a 365 day warranty. We also provide free resources, such as our repair tutorial videos, tech sheets, and free advice from our Parts Pros six days a week. Thank you for your understanding and for using AppliancePartsPros.com. We look forward to helping with any appliance repair needs you may have in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-07-12

Awesome supplier!

"Great place to order accurate replacement parts!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-08-21
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site! We are happy you chose us to help you fix your appliance!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-07-12

Washer, Dryer and Refigerator Parts

"Thanks to The Pros, I am able to keep our middle aged appliances running without fail. The How-to videos are incredibly helpful!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-07-12
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We are happy you chose us to help you fix your appliance.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-07-12

Excellent service and very effective

"Excellent service, very effective, the quality product"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-07-12
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate your feedback. Thanks for letting us know. We'll be there for you next time, too!

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-07-11

Fast and correct

"The parts arrived faster than expected which helped me get the ice maker working again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-07-12
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your feedback with us. We are happy to hear you benefited from our services.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-07-11

Timely and correct!

"Great experience. Part was delivered on time and was correct. Machine is up and running!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-07-11
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for letting us know how much you liked our services. Congrats on the repair.

Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-07-11

Door bin

"Pleasant and convenient experience. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-07-11
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your experience. We appreciate your review.


Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-07-11

Maytag main control board fixed

"Part arrived when expected and took 20 minutes to replace and configure the code, working like brand new"


Rep reply posted 2024-07-11
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for completing the feedback form. We appreciate your review.

Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-07-11

Right parts, Fast delivery

"Parts were delivered within 2 days. They were the right parts. The one line parts diagram makes identification and verification of the right parts easy and the web site is simple to navigate. Highly recommend"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-07-11
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-07-10

The one stop shop for all your needs. It comes to appliances.

"Simply amazing everything was easily at my fingertips for everything I needed. I will never go to another place and purchase my parts."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-07-11
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for letting us know how much you liked our services. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Johnny
Customer Correspondence Team


Verified
5/5

2024-07-10

Dishwasher leak

"Providing the parts arrive on time, as the other parts did, everything worked well. Easy to find what I needed on the web site. The other parts arrived early, so I'm hopefull. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-07-10
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did! We look forward to helping you with any future appliance repair needs you may have!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-07-10

Best Shopping experience in a very long time!

"Ordered three parts for the frig, gottem in a few days!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-07-10
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are happy to hear we could get the parts to you quickly! We are happy to hear you benefited from our services!

Kind Regards,
Kallie H.
Customer Correspondence Team”