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Product & services pricing
4.05/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.34/5
Customer service:
4.16/5
Return/Replacement policy:
4.13/5
Featured Review


Verified
5/5

2024-07-01

Timely arrival of part needed

"Thank you for the timely arrival. Our new part has been installed and we are very satisfied! Thank you! "

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Rep reply posted 2024-07-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“You're welcome! We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-07-01

Iced out

"This place is amazing! This is about the 5th time I have used this service over approximately 12 years and they always get me the right part. I have saved thousands on repair man costs."

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Rep reply posted 2024-07-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We'll be there for you next time, too!

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-06-30

Ice maker repair.

"Ordered the new ice maker, it came the next day (was not expecting it that soon) . It took less than 10 Minutes to install. My customer had ice before I got back home. Great company."

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Rep reply posted 2024-07-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-06-30

Good video . Good product

"I chose to buy from these guys instead of eBay etc because of the helpful video on the install"


Rep reply posted 2024-08-27
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We're so glad that you found our repair videos helpful!

Kind Regards,
Matt E.
Customer Correspondence Team”


Verified
5/5

2024-06-30

Outstanding

"I had replaced an oven switch using a local appliance repair shop and they gave me the wrong burner switch. I called AppliancePartsPros and was given the correct switch which arrived in record time. I could not be happier with your expertise and service."

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Rep reply posted 2024-07-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy you chose us to help you fix your appliance.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-06-30

Wow, really fast delivery!

" I ordered in the late afternoon, my part arrived the next day."

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Rep reply posted 2024-07-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are glad you liked our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-06-30

Quick delivery and great product

"Ordered new door bin for refrigerator. Fit perfect, matches perfect and well packaged. . "

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Rep reply posted 2024-07-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-06-30

Part order

"Needed a part for my fridge. Looked it up, placed my order, part came in and fridge fixed. Perfect"

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Rep reply posted 2024-07-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-06-29

perfect

"Thanks for the guidance on the site in selecting the part needed and the package was part was package to prevent damage during transit. Omg and the estimated time of installation was almost spot one. Had a little trouble removing the bolt. Greatly appreciated the service received."


Rep reply posted 2024-07-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
2/5

2024-06-29

Wrong part

"I gave the correct part #, but you sent the wrong part. For parts that have length and width, list it. The glass looks right but Demensions were wrong. "


Rep reply posted 2024-07-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello Herbert,

I'm so sorry that you received the wrong part. Per our conversation, we have sent you an email. If you can please provide us with the model and serial numbers of your oven/range we will verify the part. It is possible you ordered the right part but were shipped the wrong part. Can you confirm that the part you received is part# WB56X27480? This part number should appear on the box the part came in. Please reply to the email or call us at 877-477-7278 and one of our agents will be glad to assist you.

Kind Regards,
Matt E.
Customer Correspondence Team




Verified
5/5

2024-06-29

New water dispenser hose!

"Great! My hose cracked from being too old and I got an authentic GE hose."

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Rep reply posted 2024-07-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-06-29

Never Disappointed.

"They always have the parts I need and my appliances date in the 80's"

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Rep reply posted 2024-07-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,
Matt E.
Customer Correspondence Team



Verified
5/5

2024-06-28

Great service

"Needed a part asap And ordered it but put the wrong numbers for the credit card. They sent me an e mail I called and they took Cary of my problems and had the part the next day. Thanks very much.
Won’t use anyone else!
"

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Rep reply posted 2024-07-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“You're welcome! We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-06-28

"I was called when there appeared to be something wrong with my debit card. I appreciated the alert."

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Rep reply posted 2024-06-28
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate your feedback. Thanks for letting us know. Your comments are most welcome.

Kind Regards,

Chris
Customer Correspondence Team


Verified
5/5

2024-06-28

Happy Wife...Happy Life!!!

"My wife told me the elements on the kitchen stove were not allowing the food to be cooked evenly. I wrote the model number down and google let me to Appliance Parts Pros. I ordered four element and four drip pans. In a few days i received the parts. I installed them and when my wife saw the stove she was very excited! She has told me several times how pleased she is with the stove not only looking like new, but performing like it as well. As the saying goes' "Happy Wife... Happy Life. thanks to Appliance Parts Pros."

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Rep reply posted 2024-06-28
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We'll be there for you next time, too!

Kind Regards,

Chris
Customer Correspondence Team