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Product & services pricing
4.05/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.34/5
Customer service:
4.16/5
Return/Replacement policy:
4.13/5
Featured Review


Verified
5/5

2024-07-07

Refrigerator Parts

"My large pull out drawer on the bottom had a faulty self opening cover when pulled out (broken pin on the side attachment plate). I put in the model number and a web page came up with what I was looking for. It had all the drawings and I found the part I was looking for. The price was right and there was even a video on how to replace it. SOLD. I got the part within a couple days (nice) and started the repair. It took about 45 minutes to complete (even nicer, even with having to removing some of the food). Nicely done AppliancePartsPros."

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Rep reply posted 2024-07-08
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience! We are happy you chose us for your repair and if we can be of assistance with any repairs in the future we will be more than happy to help again!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-07-05

Two days.

"Great job. I love this place."

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Rep reply posted 2024-07-08
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did! We appreciate that you chose us for your appliance repair needs!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-07-05

Dryer switch

"Easy to order. Received early and was easy to replace."

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Rep reply posted 2024-07-08
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site! We are happy you chose us to help you fix your appliance!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-07-05

Fixed refrigerator

"Ordered on Thursday received on Saturday and had it installed Monday. Thank you"

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Rep reply posted 2024-07-08
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did! We look forward to helping you with any future appliance repair needs you may have!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-06-30

We were unhappy

"customer service reached out to us and solved our problem. they were more than helpful."

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Rep reply posted 2024-07-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello Stewart,

I'm sorry about the issue with your order. Per our conversation, we have issued you a credit of $19.13. Please allow 3-5 business days for the refund to be posted to your account.


Verified
5/5

2024-07-04

Great

"The ordering was simple and to the point. Finding the part was easy as well. The delivery was fast. I could not have asked for anything more. I will be using appliance part pros for all my appliance needs."

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Rep reply posted 2024-07-05
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for writing this review. We appreciate your endorsement!

Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-07-04

Great website and service

"It was so easy to find the part i needed. It arrived within a few days. I had a credit card problem on my second order. They immediately called me and resolved it. Very helpful and accommodating. Excellent service. "

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Rep reply posted 2024-07-05
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for filling out the survey. We appreciate your review.


Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-07-04

Exceptional Product & Service

"I ordered a GE Range 6in. burner. I was so impressed with the fast service I received. The 6in. burner design was much better than the old one. I would recommend anyone looking for old appliance’s parts to give them a try. You will not be disappointed."

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Rep reply posted 2024-07-05
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for your valuable feedback. We are happy you found us.

Kind Regards,
Johnny
Customer Correspondence Team


Verified
5/5

2024-07-03

Installation videos are an added value

"I appreciate the prompt service and shipping of the purchased parts; the installation videos that were sent with my order confirmation were invaluable. Thank you!"

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Rep reply posted 2024-07-05
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for the endorsement. We're so glad that you found our repair videos helpful!


Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-07-03

Fast delivery.

"Ordered a water filter for my refrigerator. It was delivered the next day."

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Rep reply posted 2024-07-05
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thanks for your feedback. Your comments are most welcome.

Kind Regards,
Johnny
Customer Correspondence Team


Verified
5/5

2024-07-03

Part arrived within 2 days. Installed it and it works like new.

"Fast part locating. Easy ordering."

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Rep reply posted 2024-07-03
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site! We appreciate that you chose us for your appliance repair needs!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-07-03

Microwave Glass plate

"Timely delivery and received the correct replacement glass."

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Rep reply posted 2024-07-03
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for letting us know how much you liked our services! We look forward to helping you with any future appliance repair needs you may have!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-07-03

Efficient and timely

"Professional and efficient "

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Rep reply posted 2024-07-03
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did! We are happy you chose us to help you fix your appliance!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
1/5

2024-07-02

part on back order

"no idea when i will get part"


Rep reply posted 2024-07-03
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are very sorry that your part is on backorder at this time! With parts that are out of stock, they typically take 4-14 business days for us to regain stock from the manufacturer. We are always happy to provide an ETA whenever it is needed and if you need to cancel the order at any time we are able to do that as well. You can either email us at cs@appliancepartspros.com or give us a call at 877-477-7278 and any of our agents will be glad to help with your order. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-07-01

Right Part, delivered fast!

"What more could you ask for?"

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Rep reply posted 2024-07-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are glad you liked our services.

Kind Regards,
Matt E.
Customer Correspondence Team