"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Appliance Parts called to follow-up on my order, and verified that it was the correct model number. And, they promptly shipped. The ice maker was received within 48 hours! Thank you Appliance Parts Pros!"
"The product search was easy, it arrived quickly and in very good condition."
“Hello,
Thank you for filling out the survey. We are happy you found us.
Kind Regards,
Johnny
Customer Correspondence Team
”
"Easy to manage your site."
“Thank you for writing this review. We appreciate your endorsement!
Kind Regards,
Johnny
Customer Correspondence Team
”
"I needed to find replacement parts for a stove and ice maker. It was not easy to find the parts, even with the schematics, but customer service was very helpful. They even have a troubleshooting department who helped me get the correct part for the icemaker. When I inadvertently ordered the wrong part, customer service again helped me get it straightened out, and the correct parts arrived promptly."
“Hello,
Thank you for taking the time to let us know how we did. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Johnny
Customer Correspondence Team
”
"Great experience. Confirmed product compatibility and fast shipping "
“Hello,
Thank you for writing this review. We enjoy hearing from our customers.
Kind Regards,
Johnny
Customer Correspondence Team”
"Finding the part was super easy, ordering the part was super easy, my only complaint is I paid for overnight shipping and it took 3 days to arrive.
After the part arrived it was easy to install and was of course the right part."
“Hello,
Thank you for taking the time to review our site. Please note shipping days are business days and any order placed on a Friday for Next Business day delivery will arrive on the following Monday as long as it's not a holiday. We are happy you chose us to help you to get the correct part needed in repairing your appliance.
Kind Regards,
Johnny
Customer Correspondence Team”
"Part worked fine. Appreciated the video showing how to install it. "
“Hello,
Thanks for your feedback. We're so glad that you found our repair videos helpful!
Kind Regards,
Johnny
Customer Correspondence Team”
"Appliance Pros always has what I need and they get it to me quickly. Nothing worse than having the dryer go out, but they have always been able to come through with the exact part I need. The drawings and diagrams are also a very good resource for diagnosis. Can’t recommend them enough. "
“Hello,
Thank you so much for taking the time to give us feedback. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Johnny
Customer Correspondence Team”
"No problem at all service on time
"
“Thank you for sharing your feedback with us. Your comments are most welcome.
Kind Regards,
Johnny
Customer Correspondence Team
”
"Great overall, but time will tell."
“Hello,
Thank you for sharing your experience. We appreciate your review.
Kind Regards,
Johnny
Customer Correspondence Team
”
"You provided the part I needed and it was accurate but the shipping costs is too high."
“Hello,
We apologize for any inconvenience our shipping cost or policy may have caused. We strive to ensure we are providing the best pricing in all aspects for Do-It-Yourselfers budgets. In addition, we constantly work with our freight providers to provide the most cost effective shipping prices.
Kind Regards,
Johnny
Customer Correspondence Team”
"My Whirlpool refrigerator is about 20-25 years old. They don’t make them like this anymore!! However, the ice maker stopped working a few years back and I could never find a solution. A few weeks ago I decided to do a search on my refrigerator model and I found Appliance Parts Pros. After putting in my model number and searching the parts for an ice maker, there was a video that showed a possible fix. I figured for $14 (+ shipping) it’s worth the try. I ordered the part and a few days later it arrived. I again went to the video, followed along, and probably less than 20 minutes the part was installed and ice maker is working good as new!
It’s a great website with tons of hard to find parts for older model appliances, and great how-to videos.
Thanks for your great service, delivery and videos!!"
“Hello,
Thank you for taking the time to review our site. We are happy you chose us to help you to get the correct part needed in repairing your appliance and we're so glad that you found our repair videos helpful!
Kind Regards,
Johnny
Customer Correspondence Team
”
"Easy to navigate website,
Easy checkout,
Correct replacement parts "
“Thank you for taking the time to review our site! We are happy you chose us to help you to get the correct part needed in repairing your appliance!
Kind Regards,
Kallie H.
Customer Correspondence Team”
"They had the part I need was easy to locate and they were very fast to send it "
“Thank you for taking the time to let us know how we did! Thank you for choosing AppliancePartsPros.com for your appliance repair needs!
Kind Regards,
Kallie H.
Customer Correspondence Team
”
"Got exactly what I needed "
“Thank you for taking the time to review our site! We are happy you chose us to help you to get the correct part needed in repairing your appliance!
Kind Regards,
Kallie H.
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:
“Hello,
Thank you for your valuable feedback. We are happy you chose us to help you to get the correct part needed to repair your appliance.
Kind Regards,
Johnny
Customer Correspondence Team”