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Product & services pricing
4.05/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.34/5
Customer service:
4.16/5
Return/Replacement policy:
4.13/5
Featured Review


Verified
5/5

2024-06-28

Great source for parts!

"Company website easy to navigate, great selection of products, fair prices, quick shipping! "

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Rep reply posted 2024-06-28
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for using our site and for your feedback. We are happy you chose us to help you fix your appliance.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-06-28

Great service-done easily!

"Great service and quick delivery "

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Rep reply posted 2024-06-28
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your experience. We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-06-27

Quality parts and fast delivery!

"Ordering parts is always a breeze. Parts arrive in one or two days. I had experiences with other companies that the wait time was outrageous, then to have a part arrive damaged. This is not the case here. Great job!"

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Rep reply posted 2024-06-28
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy you chose us to help you fix your appliance.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-06-27

Could not have been better service

"I ordered a part which arrived broken, probably by being dropped by UPS. After sending appliance parts pros pictures of the broken part and the box they shipped a new one within an hour. "

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Rep reply posted 2024-06-28
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your feedback with us. We'll be there for you next time, too!

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-06-23

Great service

"Have dealt with them several times and have always receiced great service. Parts are reasonsably priced. The last time I ordered the part was lost in shipping. I contacted CS and they sent another part which was received in 3 days.
"

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Rep reply posted 2024-06-24
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are very sorry for the inconvenience you have experienced with your order! I have sent you a direct email so that we can help rectify the issue with your delayed package. We will be happy to either reship your package or issue a full refund for the order so we can get this taken care of for you. We look forward to hearing back from you and hope to gain a five-star review in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-06-27

Samsung RFG298AARS refrigerator not cooling

"Appliance Parts Pro technical support was knowledgeable to the specific issue with my Samsung Refrigerator that was not cooling to 38F. The lowest was at 58F. Food spoiled. The culprit is Compressor Overload Protector DA34-00004D / AP4334781. Clicking noise when I shake it. The thermistor inside it is broken up so creates an open circuit. The video by Matt was very helpful. I had issue with the part where the plating thickness was thinner than the original. It could be due to manufacturing issue. As a result, I am unable to keep the connector snuggly fit. This is causing good contact issue. Appliance Part Pro team is cheerfully working with me on warranty. Parts shipped out and arrived timely. It came in a carefully package. When you are in emergency mode, every seconds count. Great product support. "

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Rep reply posted 2024-06-28
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you so much for taking the time to give us feedback. We are happy to hear you benefited from our services.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-06-26

Replacement French Door Refrigerator seals

"Easy order. Quick delivery. Easy install using the online video “how to”. Appliance Parts Pro is my go to for all appliance parts!"

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Rep reply posted 2024-06-28
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-06-26

Quick and easy!

"Great customer service. Easiest order anywhere."

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Rep reply posted 2024-06-28
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
4/5

2024-06-26

Easy to find and order part

"Melted plastic ruined stove shelf. With model number, it was easy to find and order new one. No idea if price was competitive, but delivery was very fast!"

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Rep reply posted 2024-06-28
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to share your experience with us. We appreciate that you chose us for your appliance repair needs.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-06-26

Awesome!

"Ordered part at reasonable price, received part, installed it and works perfectly! Highly satisfied customer!"

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Rep reply posted 2024-06-28
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your experience. Your feedback is much appreciated.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-06-26

Top Notch !

" Replacement parts were great and I'm pleased with the parts supplied. Thanks for support "

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Rep reply posted 2024-06-28
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your feedback with us. We appreciate your endorsement!

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-06-26

Bin and Shelf parts purchase

"I ordered the parts on line and received them the next day. The value was better than the OEM and quality is the same."

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Rep reply posted 2024-06-28
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for your valuable feedback. We are happy to hear you benefited from our services.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-06-26

butter door for refrigerator

"perfect fit ,easy to install."

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Rep reply posted 2024-08-21
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thanks for the nice review. It means a lot! We are happy you found us!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-06-25

Advice for all Home Handymen

"ApaliancePros is the very best and easiest place to search for ALL replacement parts for ANYTHING that needs to be replaced on ANY appliance!! You get the RIGHT parts at the RIGHT price!!! I brag to everyone about AppliancePros service."

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Rep reply posted 2024-06-28
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for your valuable feedback. We appreciate your endorsement!

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-06-25

Fabulous

"Ordered the part it was delivered the next day!! Worked great no problems"

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Rep reply posted 2024-06-28
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We are glad you liked our services.

Kind Regards,

Chris
Customer Correspondence Team