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Product & services pricing
3.95/5
Chance of future purchase:
4.20/5
Shipping & packaging:
4.28/5
Customer service:
3.98/5
Return/Replacement policy:
4.01/5
Featured Review


Verified
5/5

2024-09-26

Frigidaire repair

"Came fast and the part worked perfectly!"

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Rep reply posted 2024-09-27
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did! We appreciate that you chose us for your appliance repair needs!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-09-26

Great place to order parts.

"Parts were delivered to our door in 3 days. Excellent service, proper parts and the washing machine doesn't dance around any more. My wife is very happy. Thanks for the Excellent service. Robrrt"

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Rep reply posted 2024-09-27
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for letting us know how much you liked our services! We are happy to hear that your appliance is back up and running and we will be glad to help with any future repairs you may have!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-09-26

freezer door seal

"I ordered two different door seals for two different freezers. They both came the same day about 4 days after ordering them. They were well packaged to prevent creases and fit perfectly!!!! Thank you for your excellent service!"

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Rep reply posted 2024-09-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We are happy to hear you benefited from our services.

Kind Regards,

Chris

Customer Correspondence Team”


Verified
5/5

2024-09-26

outstanding parts and prompt delivery.

"no problems at all how to video was outstanding."

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Rep reply posted 2024-09-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We appreciate that you chose us for your appliance repair needs.

Kind Regards,

Chris

Customer Correspondence Team”


Verified
5/5

2024-09-25

Appliance pros came through again

"Tried to get defrost tube through the GE appliance dealer where I bought the refrigerator,they told me it was back ordered until Nov 8th. Ordered from Appliance Pro and received it two days later . They always have the parts that I need. Great company to do business with."

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Rep reply posted 2024-09-25
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out and that you liked our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-09-26

Delivery was great product excellent

"Got my order faster than I expected everything fit as I planned"

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Rep reply posted 2024-09-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,

Chris

Customer Correspondence Team”


Verified
5/5

2024-09-26

Full Service: Right Part and Right Instructions

"Once I knew what part I needed, it was easy to find on their illustrated website. There was a video showing how to do the replacement. The part arrived in two days and it went in exactly as shown in the video. It couldn't have been more straightforward, and I couldn't be happier with the whole experience."


Rep reply posted 2024-09-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for using our site and for your feedback. We are happy to hear you benefited from our services.

Kind Regards,

Chris

Customer Correspondence Team


Verified
5/5

2024-09-25

Awesome Company

"The whole experience with this company has been great. That's why I keep coming back to order my appliance parts. Everything from the ease of finding the part I need, to watching a repair video, to the ordering process and the speed that my order is shipped to me. A quality company. "

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Rep reply posted 2024-09-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We are happy you chose us to help you fix your appliance.

Kind Regards,

Chris

Customer Correspondence Team


Verified
5/5

2024-09-25

Right part fast!!!

"Quality part, easy fix. Thanks!"

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Rep reply posted 2024-09-25
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“You're welcome! We are happy to hear you benefited from our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-09-25

Would order from them again

"Excellent service, Easy to find the parts I needed"

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Rep reply posted 2024-09-25
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are glad you liked our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-09-25

"Found the right parts & got them in a timely manner "

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Rep reply posted 2024-09-25
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
2/5

2024-09-24

Your part didn't work.

"Delivery was timely, service was fine. However, the part did not work."

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Rep reply posted 2024-11-21
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We're sorry to hear you have troubles with your part and order. We've reached out directly to you for further assistance in hopes to rectify the issue. Thank you for choosing AppliancePartsPros.com!

Kind Regards,
Kelly
Customer Service Correspondence”


Verified
5/5

2024-09-24

Dryer is heating

"My dryer is heating up and the sensor seems to have been the problem. Thank you."


Rep reply posted 2024-09-24
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for writing this review. Your feedback is much appreciated.
Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-09-24

Fast and informative!

"The videos that both help diagnose and make the actual repair are top notch. The parts were all OEM in my case and came next day on the standard shipping option. "

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Rep reply posted 2024-09-24
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for completing the feedback form. Your comments are most welcome.
Kind Regards,
Johnny
Customer Correspondence Team


Verified
5/5

2024-09-24

Fasst

"Excellent service all was correct , just what I needed and Was installed 20 hours after I ordered it . Wow what great service"

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Rep reply posted 2024-09-24
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for your valuable feedback. We appreciate your review.

Kind Regards,
Johnny
Customer Correspondence Team