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Product & services pricing
3.95/5
Chance of future purchase:
4.20/5
Shipping & packaging:
4.28/5
Customer service:
3.98/5
Return/Replacement policy:
4.01/5
Featured Review


Verified
5/5

2024-09-24

Fabulous!!! Did it Myself with APP's Help!!!

"Best way to buy appliance repair parts!! Even if you don't know what you're doing!! With the extensive "this part fixes these issues" you Almost Can't pick the wrong part!!!! Got it Right the 1st Time without calling for help but Very Nice that if I had a problem, the solution was only 1 call away!! THANK YOU APPLIANCE PARTS PRO TEAM!!!! Will be using you again!"

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Rep reply posted 2024-09-24
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did. We look forward to helping you with any future appliance repair needs you may have.


Kind Regards,
Johnny
Customer Correspondence Team


Verified
5/5

2024-09-24

very easy to deal with. Good service even when where was a problem. They are at the top of my list!

"I ordered a part but it was damaged. My old part was actually OK. They understood and refunded my costs that day. "

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Rep reply posted 2024-09-24
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did. We are glad you liked our services.


Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-09-24

just what I ordered

"My part arrived on time and it worked perfectly. My washer pump went out and I figured it was best to replace it than the whole washer. Works great now. "

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Rep reply posted 2024-09-24
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for the endorsement. We are happy to hear you benefited from our services.


Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-09-24

Dishwasher door repaired

"A door spring in my GE profile dishwasher broke, and this replacement was an exact fit."

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Rep reply posted 2024-09-24
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your feedback with us. Your comments are most welcome.


Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-09-24

Great service with fair prices!

"Amazing prices and shipping fee is very reasonable! I usually get my parts within 2 days. Works perfectly with my job as an operations manager of vacation rentals. "

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Rep reply posted 2024-09-24
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Johnny
Customer Correspondence Team


Verified
5/5

2024-09-24

Terrific Purchase

"I had been looking for a flat beater and dough hook for my almost 40 year-old Kitchen Aid mixer, and FINALLY found the parts at Appliance Parts Pros. The parts are OEM and fit perfectly. Fast order processing. Fast shipping. Will definitely shop here again."

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Rep reply posted 2024-09-24
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thanks for your feedback. We are happy you chose us to help you fix your appliance.
Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-09-22

Excellent

"Had part in stock. Easy to locate particular part I needed. Ordered and had in 2 days. Excellent service and delivery. Also found video on installation very helpful. Well done. Will continue to use as needed. "

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Rep reply posted 2024-09-23
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for writing this review. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-09-23

Worked great

"Worked great and then blew out the same day. I have ordered from them previously for other items good. "

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Rep reply posted 2024-09-23
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for the endorsement. We are happy you chose us to help you to get the correct part needed in repairing your appliance.


Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-09-23

Fast delivery

"Part Fit perfectly. Excellent product"

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Rep reply posted 2024-09-23
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did. Your comments are most welcome.


Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-09-23

Perfect!

"I need a replacement door bin shelf for my 12 year old refrigerator. I wasn't sure I would even be able to get one. I found this site, I found my part, I ordered and had my replacement within a week. I would have been even sooner but UPS delayed shipment for two days. Thank you for an easy fix to my problem!"

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Rep reply posted 2024-09-23
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
4/5

2024-09-23

Parts and delivery great...video ok.

"The parts arrived quickly and at a reasonable price. However, the video should be used as only guide, not the exact one for the model I have. Apparently, my dryer has additional features that need to be removed to get to belt and rollers to be replaced. It took me awhile to figure out, but took my time and got it done. Just a note or a warning should be added " This video may not be the exact match for every model, just a guide" . Overall, the service is great and the parts were in stock, but make sure you have some better than average mechanical skills to repair yourself."

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Rep reply posted 2024-09-23
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are happy everything worked out. We want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-09-23

Perfect part/fast delivery

"Figured out what the problem was, found the part, ordered it and had it the next day. Installed it and it works perfectly
"

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Rep reply posted 2024-09-23
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thanks for your feedback. We enjoy hearing from our customers.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-09-23

Comedy With A Happy Ending

"The wrong parts were ordered, then the wrong parts were sent and this company has been wonderful. All is great now and they have been amazing. Will defiantly use them again."

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Rep reply posted 2024-09-23
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-09-22

Great!

"Excellent trouble shooting.
Right part .
Excellent delivery time !
"

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Rep reply posted 2024-09-23
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for writing this review. We appreciate your endorsement!

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-09-22

Perfect!

"Directed to the right part by thr serial number. Came in less than a week with basic shipping. Was a quality part and fit exactly as it should. A+ experience "

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Rep reply posted 2024-09-23
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your experience. We are happy you found us.

Kind Regards,
Jason
Customer Correspondence Team”