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Product & services pricing
3.95/5
Chance of future purchase:
4.20/5
Shipping & packaging:
4.28/5
Customer service:
3.98/5
Return/Replacement policy:
4.01/5
Featured Review


Verified
5/5

2024-09-22

Dishwasher Repair

"I ordered a new spray arm. It came in 2 days. Problem solved."

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Rep reply posted 2024-09-23
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you so much for taking the time to give us feedback. We are happy everything worked out.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-09-22

parts on demand

"Other than the tracking always saying parts have not shipped for about 5 days, then next day it was on the doorstep??? Must have been the Appliance parts fairy making a quick stop. I have no issues with AplianceParts Pro's they have done me very well thru the years (7+)"

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Rep reply posted 2024-09-23
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. Unfortunately, we must rely on the carriers to update the tracking page. We appreciate your repeat business!

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-09-22

Part fixed it like that original one

"Good products and outstanding customer service and delivery. "

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Rep reply posted 2024-09-23
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for using our site and for your feedback. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-09-22

"Perfect fit, on time delivery."


Rep reply posted 2024-09-23
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did. We are happy everything worked out.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-09-21

Very satisfied

"Being a female DYR’er, I highly recommend Appliance Parts pro. The ordering process was very easy, shipping was fast, price was good! A total thumbs up!!"

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Rep reply posted 2024-09-23
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-09-21

Bstwbstfrdiyers - APP's

"This website is my go to for all appliance parts. Great format with schematics of appliances, pictures of most of the actual parts and video guidance. I save a minimum of a $150.00 trip and service charge every time I make repairs myself. I've been using APP's for years and they never disappoint!"

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Rep reply posted 2024-09-23
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We appreciate your repeat business!

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-09-21

Good experience

"Website is easy to use, ordering is straight forward, delivery timing and notifications are great. Videos are extremely wellndone and very helpful."

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Rep reply posted 2024-09-23
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you so much for taking the time to give us feedback. We are happy to hear you benefited from our services.

Kind Regards,
Jason
Customer Correspondence Team


Verified
5/5

2024-09-20

"Good product wasn’t that bad taking it apart and putting it back together just wish when you order something like that it would come with hose clamps the skinny ones are hard to find "

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Rep reply posted 2024-09-23
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did. We are happy you chose us to help you to get the correct part needed to repair your appliance.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-09-20

range controller

"things went o.k. second time ordered."

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Rep reply posted 2024-09-23
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did. We are happy you chose us to help you fix your appliance.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-09-19

I have shopped with this company for a long time.

"I have to say for me this company is the best. They take your order in fast and ship the items out fast. They even ship to Alaska which many companies do not. They also have an awesome warranty. "

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Rep reply posted 2024-09-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience! We appreciate your repeat business and we look forward to helping you with any future appliance repair needs you may have!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-09-19

job done right again

"Right part first time. Original part quality. Quick delivery. Fair price. Can't ask for more. "


Rep reply posted 2024-09-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for letting us know how much you liked our services! We look forward to helping you with any future appliance repair needs you may have!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-09-19

Perfecto

"Consegui las partes correctas rapido y el soperte correcto"

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Rep reply posted 2024-09-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“¡Gracias por tomarse el tiempo de revisar nuestro sitio! Nos alegra que nos haya elegido para ayudarle a reparar su electrodoméstico.

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
1/5

2024-09-19

Wouldn't/couldn't ship via USPS

"Had no idea of how the part would ship so couldn't/wouldn't ship it USPS. So I had to beg my friend to have it shipped to her place. Also found the same part on Amazon that fixed up my dryer at a fraction of the price. Still I've kept the part for the future."

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Rep reply posted 2024-09-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are sorry for any inconvenience you have experienced with our shipping methods. Our Economy method of shipment is typically dropped off at the post office to complete delivery and our Standard delivery will ship out with either FedEx of UPS to deliver directly to your door. Depending on your location, Economy shipping may not be available. We also apologize if our pricing didn't meet your expectations. While I understand you may find a lower price elsewhere, what separates us from our competition are the additional bonuses we offer. All of our parts do come with a 365 day warranty. We also provide free resources, such as our repair tutorial videos, tech sheets, and free advice from our Parts Pros six days a week. Thank you for your understanding and for using AppliancePartsPros.com.

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-09-19

Great Website

"Needed a light bulb for my GE Refrigerator. Turned out it wasn't a "bulb" but rather a circuit board. Not something I would find at Home Depot. Went to AppliancePartsPros website, entered the exact model number of my Fridge and was easily able to find the exact part I needed, and it was in stock! I've used this website several times over the years and have never been disappointed."

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Rep reply posted 2024-09-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for letting us know how much you liked our services! We appreciate your repeat business and we will be happy to help with any repair that may come up in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-09-19

thank you

"I received my part timely fashion reasonable price packaged well on damaged thank you very much"


Rep reply posted 2024-09-19
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“You're welcome! Thank you for taking the time to let us know how we did. We hope you'll consider our company the next time you need appliance parts!

Kind Regards,

Chris

Customer Correspondence Team