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Product & services pricing
4.05/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.34/5
Customer service:
4.16/5
Return/Replacement policy:
4.13/5
Featured Review


Verified
5/5

2024-06-15

Awesome job!

"The correct part was delivered on time. I was able to repair my microwave ASAP. Thanks!"

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Rep reply posted 2024-06-17
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience! Thank you for choosing AppliancePartsPros.com for your appliance repair needs!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-06-15

good company

"I made a mistake in my order and needed to cancel, and they were able to do so. Customer service was responsive."

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Rep reply posted 2024-06-17
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are happy we could get your order canceled when needed! If we could help with any repairs in the future please do not hesitate to contact us back!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-06-14

Fast delivery!

"They have everything. Came fast. I’ve used theme twice before. "

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Rep reply posted 2024-06-17
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate your repeat business! Thank you for taking the time to review our site and we look forward to helping you with any future appliance repair needs you may have!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-06-14

Whirlpool bulbs

"Easy ordering, quick shipment and delivery. Perfect fit."

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Rep reply posted 2024-06-17
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did! We are happy you chose us to help you fix your appliance!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-06-14

Excellent guidance for repair issue

"Our Maytag Maxima front load washer had been stopping mid cycle and throwing an F9 E1 error code. My husband checked/ cleared the drains but the washer continued throwing the code. A visit to Appliance Parts Pros website taught us that there is a coin trap near the pump to check. Upon checking the trap, we found a plastic disc about the size of a half dollar (a “Pokémon” coin) perfectly sized to block the pump during drain/spin cycle. Convinced this was it, my husband reassembled the washer so we could do a test run. I cried softly when the washer continued to stop mid cycle and threw the error code again. (We have 6 kids and I NEED that washer). But thanks to the APP website, we also knew that if clearing the coin trap did not solve the issue, then it was indeed a pump issues. $50 and one new pump later, and my washer is like new again. The experts, informative videos, and competitive prices at Appliance Parts Pros have saved more than one of our appliances!"

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Rep reply posted 2024-06-17
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you very much for taking the time to leave your experience on our site! We are happy to hear that the information on our site was able to help determine the issue going on with your appliance. We will be happy to help with any repairs you may have in the future and keeping all of your appliances going strong!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-06-14

very satisfied

"parts fit perfectly, delivered as promised and price was fair with no hidden costs."

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Rep reply posted 2024-06-14
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-06-14

Oven not pre-heating/heating

"Looking on the site here, there was a spot that showed common fixes for common problems. It pointed out to 2 items that were common with my particular oven model. I had issues with one or both of those items years ago when the oven was under warranty and that repairman mentioned that the high heat from the self cleaning cycle probably caused the issue for those parts to fail. The site described those parts, how they worked and what usually caused them to go bad. And yes, I had recently used the self cleaning cycle and ever since then the oven stopped heating. So... instead of trying to find specific electrical specifications to check what the ohm readings should be for each of those 2 questionable parts, I just took a chance and ordered both. Parts arrived I think within 3 days, and it took all of about 45 minutes to install both parts and the oven works fine now. I did check ohm readings of the new parts and the old parts and they were significantly different. That just confirms that my old parts were in fact bad.

It is very helpful having product descriptions of the parts, how they work, what caused them to go bad as well as tips on how to replace them when needed.

Highly recommend AppliancePartsPros.com
"

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Rep reply posted 2024-06-14
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-06-14

Quick and Easy

"I love how easy it is to search for parts just by entering you model number.
Shipping has always been quick also. I also love the video demonstrations, comes in handy.
"

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Rep reply posted 2024-06-14
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for using our site and for your feedback. We are happy to hear you benefited from our services.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-06-14

Speedy delivery

"The delivery was so fast and the part was exactly what we needed!"

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Rep reply posted 2024-06-14
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate your feedback. Thanks for letting us know. We are happy you chose us to help you fix your appliance.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-06-14

Just what I needed

"I am a senior on a limited budget & can’t afford to pay a handyman so the video on how to replace the broken drawer hanger was really helpful to me.
It only took 2 days to get the parts and I was able to have the shelf out and broken parts removed, ready to install the new parts when I received them.
Thanks Appliance Parts Pros
"

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Rep reply posted 2024-06-14
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for using our site and for your feedback. We are glad you liked our services.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-06-14

arrived fast and fit excellent

"just what i ordered and was surprised when it arrived so quick thanx"

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Rep reply posted 2024-06-14
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your experience. We enjoy hearing from our customers.

Kind Regards,

Chris
Customer Correspondence Team


Verified
5/5

2024-06-14

Good place to order parts from

"Help, to get right part was great. Super fast shipping. Price was cheaper than other places. If I need appliance parts again, I will check them first."

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Rep reply posted 2024-06-14
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate your feedback. Thanks for letting us know. We are happy you chose us to help you fix your appliance.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-06-13

GE Dryer Starter

"Easy ordering online. Part delivered sooner than expected. "

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Rep reply posted 2024-06-14
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you so much for taking the time to give us feedback. We'll be there for you next time, too!

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-06-13

These fit my dishwasher perfectly!

"Thanks for the video link, it made it very easy to install."

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Rep reply posted 2024-06-14
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your feedback with us. We are happy to hear you benefited from our services.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
1/5

2024-06-13

Delivery time

"Placed an order on June third, label printed on the fourth. Payed for 2 day shipping and have yet to see package on the thirteenth!"

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Rep reply posted 2024-06-14
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We apologize that you paid for 2-day expedited shipping and the order did not arrive on time. I see that you called and spoke with an agent and we issued you a full shipping refund. We strive for 100% customer satisfaction, so if there is anything else we can do, please let us know.

Kind Regards,

Chris
Customer Correspondence Team”