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Product & services pricing
4.01/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2021-02-12

Very Helpful

"Tutorial video was very helpful and the part arrived on time. Had to change belt on my Whirlpool Duet dryer. "

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-12

Not my first time

"I’ve used Appliance Pro many times, as a landlord keeping everything up and working is a priority. Appliance Pro delivers the right part on time."

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-12

Dryer door parts

"I had trouble with the dryer door staying closed while dryer was in operation. Checked out Appliance PartsPros on line. Found the section that described my problem and recommended the part(s) that I needed. I ordered the parts for a modest price. I also watched a video related to my situation. Received the parts in a couple days, made the replacement and the dryer has been working fine."

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-11

On Time

"Website was easy to find part and ordering was just as easy. It was delivered on time but in a world running 24hrs a day I was surprised it took the whole 8 days to be delivered, and I had to pay for shipping. Who lives like that, lol, great products, great company...thank you "

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-10

Great service

"Very easy to get the parts I needed ordered, & fast delivery"

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-10

Way better than a new Range

"Heating element in oven was shot. Was looking at replacing the oven. I went to your site and the video showed me how easy it was to change. Now she is like cooking in a new oven, for around $600 less."

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2021-02-09

great job, good price!

"I normally order from the R C but this time one of the parts were not in stock and would be another 10 days. I tried these guys and each part was a little less expensive and they did a great job. $ stars just because their help videos were not as good but they enclosed a ups return authorization in the box in case anything was wrong. I will use them again."


Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-09

Helpful and friendly.

"Very knowledgeable and personable experience"

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-09

great advice and service!

"Need help figuring out what was wrong, call in and go the answer and placed the order. Parts arrive 2 days later!"

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-09

Ice Maker

"Buying the ice maker great and fast., it arrived fast and without any damage. It was just like the old one I took out, ( lam 70 year old man ), It went easy. It makes lots of great ice!!"

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-09

No One Else Would Help

"My trash compactor stuck in the down (compressed) position and couldn't be opened or shut off. After contacting 5 appliance repair companies and being turned down, I used AppliancePartsPros to diagnose the problem & fix, plus overnight the needed parts for a DI Y repair. They really came through!"

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-09

Right part and it worked.

"Part was right first time. Cost higher than Amazon but the one from them hadn't worked."

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-09

Happy with the part and the prompt shipping.

"It was easy to order the part and received it on time."

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2021-02-08

Website very difficult, parts delivery great.

"Navigating your site was a nightmare looking for the parts I needed, however, your service was great delivering what I finally ordered."


Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services. If you ever have any trouble locating the parts you need, give us a call at 1-877-477-7278 or chat with us on our site and one of our agents will be glad to help.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2021-02-08

service and deliver of replacement dryer filter

"it was difficult to find a replacement for my whirlpool dryer. the current filter does not have a part number. i searched based on serial number of the dryer. the only filters appear to be LG. i tried to ask for some guidance, however you charge for that guidance. i ordered the one that the system indicated would work with my whirlpool dryer. i received it. it does not exactly fit the dryer. it is smaller. now what do i do? not thrilled with my experience. would not recommend this company since i could not talk to a person without paying a fee."

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. I apologize for any confusion, but we do not charge to provide technical advice, and I'm not sure where that idea came from. Simply call us at 1-877-477-7278 or chat with us on our website at https://www.appliancepartspros.com/ and as long as we're open, one of our agents will be glad to help.

Kind Regards,
Cheryl T,
Customer Correspondence Team”