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Product & services pricing
4.01/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2013-10-08

Great Seller - The Best

"These guys always get the part I need out fast! Really Fast!! The videos are a help for you to mentally prep for what you will find when you actually do the replacement. "


Rep reply posted 2013-10-15
A rep from AppliancePartsPros.com, EthanAPPTeam, has responded:

“We'll be there for you next time, too! Thank you for taking the time to review our site.

Happy Repairs,
Ethan”


Verified
5/5

2021-02-07

Free technical advice and good prices

"The tech support was very helpful and the prices were very good. Shipping was very fast. I was able to fix my oven. Well worth it."


Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-07

Fast service

"Great fast service and performance "

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-06

Part delivered in good condition within quoted delivery window. Have yet to install.

"Part delivered in good condition within quoted delivery window. Have yet to install.
Hope to cure problem of water leak from coupling to wash pump. Second attempt. First time I tightened the clamp too tight and may have cut rubber connector, trying to stop leak. The short plastic pump inlet pipe has a taper on the end which keeps getting squeezed out of the rubber hose connected to the sump. Hope another try will be successful.
"

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2021-02-06

part unavailable

"the part for our dryer was placed online Jan 28. No updates received via email as to the status of the order. Feb. 6 went on live chat only to find that the order had been cancelled because the part was no longer available. If it had not been for my follow up, who knows how much longer I would have waited for notification?"


Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. I do apologize for the inconvenience this may have caused.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-05

great video

"watch their video,ordered part from them,easy install
"

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2021-02-05

I’ll let you know when I get the part

"My experience was okay but I have not received the part I ordered yet. Based on that, my experience was not a good one."

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. I apologize for the delay in receiving your order. I do show on your tracking information that your part arrived on 2/12. If that is not the case, please let us know so that we can look into it.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-05

Brand Name Parts

"I have used Appliance Parts Pros for several repair projects over the years. The latest was a Rinse Aid dispenser door for a Bosch dishwasher which was delivered quickly, as promised. I appreciate the way their site has the parts breakdown charts for the various manufacturer's appliances. It makes it relatively painless to find a part and make your order."

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-05

Results

"I had put in my model number, and found what I was looking for rather quick. I searched 3 companies before, I made my purchase.
Based on the price , delivery date, and reviews, I picked this company, and to my surprise, the part arrived much faster that scheduled. Now my Fridge is back is business.
Andy T.
"

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-05

Quick service

"The gasket we ordered came in quickly and you were the only one to have it. "

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-04

GREAT!

"What he said to do I did and it worked."

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-04

Great diagnostic assistance

"These guys are not the cheapest but I continue to shop them because they do a great job of diagnosing the problem and recommending the correct part. I use their chat always when I am unsure. I have also found their videos to be extremely helpful. Great job guys!!"

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-04

Part arrived and was the corrfect one.

"Finding correct part for my GE washer was easy from the web site. Placing the order was painless. Received it in a couple days. The part fit in easy and working correctly. Now my wife has to get to work now.
Will used Appliance Parts again.
"

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-04

Hotpoint Dryer Renovation

"Parts were delivered immediately. Everything fit perfectly. My 40 year old dryer is like brand new - Really, I mean really quiet."

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-04

Excellent customer service

"I inadvertently ordered the wrong color/part for my gas range. I spoke with two reps. One was Ashley who was very helpful in helping locate the serial # on our existing range. The other was Sally who walked me through all that was needed to return the items for a credit. Both ladies were exceptionally professional, courteous, and patient with ME! I am very pleased with your company and hope to do additional business. Your company came recommended from Howards where we purchased our appliances.
Thank you for excellent service.
"

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”