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Product & services pricing
4.05/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.34/5
Customer service:
4.16/5
Return/Replacement policy:
4.13/5
Featured Review


Verified
5/5

2024-06-10

LG parts

"The web site gives breakdown of entire fridge. This lets you identify the exact part needed with part number. Easy to order with quick shipping."

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Rep reply posted 2024-06-11
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for writing this review. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-06-10

Maytag Dryer Fix

"I am a major noob when it comes to fixing things and have never fixed ANYTHING as complicated as a dryer. We had a felt drum lining issue, that I later found out was caused by a sliced open bulkhead cuz one of my drum roller wheels fell off. First off, I didn’t know what any of those things meant until I went to your website and watched your excellent videos. Now I know how to take a dryer apart, fix most common issues and exactly where to buy my parts from! Thanks Appliance Parts Pros! "

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Rep reply posted 2024-06-11
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We're so glad that you found our repair videos helpful!

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-06-10

Quick shipping. Product as described and easy install

"Quick shipping. Product as described and easy install "

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Rep reply posted 2024-06-10
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did! We look forward to helping you with any future appliance repair needs you may have!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-06-10

Perfect parts

"Every time we've used AppliancePartsPros website, we get the exact part we need, on-time, at a fair price. Best kind of vendor!"

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Rep reply posted 2024-06-10
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for letting us know how much you liked our services! We look forward to helping you with any future appliance repair needs you may have!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-06-09

Refrigerator Parts

"Terrific. Found what I had been looking for at other sites with no luck. Received both parts within three days."


Rep reply posted 2024-06-10
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience! We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-06-09

Ice maker replacement

"Genuine OEM ice maker, arrived quickly, basically a plug and play installation. Good price/value. This makes probably 7 or 8 purchases from Appliance Parts Pro in 10-12 years and all have met or exceeded expectations in terms of quality and expedited delivery. I can honestly say they have helped keep my house running. We have a Maytag laundry pair that is 28 years old that I have gotten parts for both, the fridge is 21 years old and this is the 3rd part that I've ordered for it as well as misc. other appliances. Keep up the good work!"

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Rep reply posted 2024-06-10
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We greatly appreciate your repeat business with us and thank you for taking the time to leave your review! We will be happy to help anytime you may need repair assistance, and look forward to helping with all of your repair needs in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-06-09

Fast service

"Had the parts within 4 days."


Rep reply posted 2024-06-10
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your experience! We are happy to get the part to you quickly and look forward to assisting you again in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-06-09

KitchenAid oven inner glass

"The inner glass arrived well packaged and timely. Installation was quick and easy! Very pleased with the product."

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Rep reply posted 2024-06-10
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did! We are happy you chose us to help you fix your appliance!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
1/5

2024-06-09

I've been snookered....

"I ordered 4 small door bushings from you and then returned them. You replied back after you rteceived them saying i didnt buy 2 of those parts from you guys and you gave me a partial refund.....PRETTY SHADY IF YOU ASK ME.... Thanks for steeling my money you crooks...."

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Rep reply posted 2024-06-10
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are very sorry for any inconvenience you have experienced with your return and refund. I have searched our database for any orders we have for your name, email, and phone number. I was unable to locate any orders placed for 4 small door bushings, but I did locate the order that was refunded back to you for two hinge bearings. In the notes of that order, our return warehouse advised that there were four small bushings returned along with the two bearings that were ordered and refunded. From our records, an order has not been placed for the extra parts returned to us. If you would like those parts shipped back to you we will be happy to get that taken care of for you, and if you would like to check your order history that can be done on the homepage of our website. Please contact us if you should need any further assistance with this and any of our agents will be more than happy to help!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-06-08

Very happy

"Very happy with customer service and the speedy delivery of my purchase. Definitely will be doing business with you again. Highly recommend them to everyone. "

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Rep reply posted 2024-06-10
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience! Thank you for the endorsement and thank you for choosing AppliancePartsPros.com for your appliance repair needs!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-06-08

LG washer door lock error code

"Quick turnaround time, exact part needed to fix the door lock issue. Website videos really helped, thanks. Intermittent error code would not lock the door, did some research on line and found a possible fix. Ordered the part, easy replacement, problem solved."

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Rep reply posted 2024-06-10
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for letting us know how much you liked our services! We appreciate that you chose us for your appliance repair needs and we look forward to helping you with any future appliance repair needs you may have!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-06-07

Dryer Parts

"I usually call my handyman to do these types of repairs. Start knob and starter assembly with stem. I know most of you out there would laugh at my level of incompetence when it comes to repairing appliances, but the parts fit correctly and I had the repair done in 10 minutes (would have been quicker if dryer was easier to access). Will be using APP again for sure."

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Rep reply posted 2024-06-07
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your experience. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,

Chris
Customer Correspondence Team


Verified
5/5

2024-06-07

Solid part, worked as expected

"Fast delivery and the gasket fit on the fridge door where we needed it. "

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Rep reply posted 2024-06-07
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate your feedback. Thanks for letting us know. We are happy to hear you benefited from our services.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-06-07

Hard to find part available here

"I needed a main control board for a Hisense refrigerator. It was a great price for the part and fir shipping. Quick shipping as well. Thank you!"

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Rep reply posted 2024-06-07
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your feedback with us. We are happy you chose us to help you fix your appliance.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-06-06

Great service!

"Ordered a knob for a dryer in a rental. It arrived in 2 days! Only used APP twice, but I'm a customer for life!"

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Rep reply posted 2024-06-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for the endorsement. We are happy you found us.

Kind Regards,
Johnny
Customer Correspondence Team”