"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"My dishwasher was leaking out of both corners. My first thought was that the seal was damaged. After removing the lower arm, I ran the dishwasher and no leaks. The Spray arm was cracked on the side edge and was spraying excessive water at the door. I ordered a replacement and ordered the upper arm by mistake. Appliance Parts Pro returned the item and credited my account quickly. Ordered the correct lower spray arm and it is working great. I received my part as expected, right on time."
"Parts where correct and on time!"
“Thank you for telling us. We appreciate your review.
Kind Regards,
Johnny
Customer Correspondence Team”
"Great website and delivered as promised"
“Thank you for taking the time to let us know how we did. We are happy everything worked out.
Kind Regards,
Jason
Customer Correspondence Team”
"I didn’t received my order, it was canceled and I needed them urgently "
“Unfortunately, the order was cancelled for security purposes due to the incorrect billing address for the card used. Any time this occurs we attempt to contact the customer by phone and email to replace the order using the correct billing information. You listed an international telephone number which we could not call. We apologize for the inconvenience this has caused. ”
"I needed a replacement shelf for a Whirlpool freezer. The shelf I bought at Appliance Parts Pros was the same part I found on Whirlpool's website, and considering price plus shipping, I figure I saved $10 buying at APP. The shelf arrived quickly and fit like it was supposed to--no problems."
“Thank you for sharing your experience. We'll be there for you next time, too!
Kind Regards,
Jason
Customer Correspondence Team”
"Over the years I've saved a fortune by repairing my appliances with their parts. The information about how to perform the repairs on the site is excellent. The most recent experience was the same. No fuss. The part I ordered arrived as promised and in good condition."
“We appreciate your feedback. Thanks for letting us know. We are happy to hear you benefited from our services.
Kind Regards,
Jason
Customer Correspondence Team”
"Very easy install as per the video."
“Thank you for sharing your experience. We're so glad that you found our repair videos helpful!
Kind Regards,
Jason
Customer Correspondence Team”
"Part arrived quickly but was damaged. The damage likely occurred at the factory when the part was produced. No signs of damage on shipping container or interior box.
Damage was minimal and easily fixed.
10/10 would buy from appliance pros again."
“Thank you so much for taking the time to give us feedback. We can always file a damage claim with the manufactruer and reship if needed, just let us know.
Kind Regards,
Jason
Customer Correspondence Team”
"Have used your service before and I am
extremely happy with it ,I will use it again
when I need it. Will tell people that need parts to go to you. Thank you again. "
“Thanks for your feedback. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.
Kind Regards,
Jason
Customer Correspondence Team”
"Everything went very smooth I watched some videos took my time and put it together works perfectly"
“We appreciate you taking the time to leave us positive feedback on your experience. We are happy to hear that the repair went well.
Kind Regards,
Jason
Customer Correspondence Team”
"Expensive for a spring and cover, but better than a service call. Delivery as expected. "
“Thank you for taking the time to let us know how we did. We are happy you chose us to help you fix your appliance.
Kind Regards,
Jason
Customer Correspondence Team”
"Very helpful Agent , finding the correct items!"
“Thank you so much for taking the time to give us feedback. We'll be sure to pass this along to the agent who helped you.
Kind Regards,
Jason
Customer Correspondence Team”
"I got a great price on the ice maker assembly that I needed. Shipping was quick and it was packed well too. I will buy from them again!"
“Thank you for sharing your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.
Kind Regards,
Jason
Customer Correspondence Team”
"Thanks for the parts, the "how to" video and the technical support over the phone!"
“Thank you for writing this review. We are happy to hear you benefited from our services.
Kind Regards,
Jason
Customer Correspondence Team”
"It was easy to find the ice maker on the website. Once ordered, it showed up quick."
“Thank you for taking the time to let us know how we did! We are happy you chose us to help you fix your appliance and look forward to assisting you again in the future!
Kind Regards,
Kallie H.
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:
“Thank you for the endorsement. We are happy everything worked out.
Kind Regards,
Johnny
Customer Correspondence Team”