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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.03/5
Featured Review


Verified
5/5

2019-04-24

Exact parts and Fast delivery.

"Had exactly what I needed and got the parts to me within 2 days. I will definitely recommend them to others."

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Rep reply posted 2019-04-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-24

Accurate!

"I plugged in my appliance to search engine and they were able to show a schematic drawing of it so I could order the right part. Fast shipping and accurate parts! "

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Rep reply posted 2019-04-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-23

Good price and fast delivery!

"I needed a plug for my dishwasher rinse aid dispenser. Bought a " too good to be true" plug and it was just hat. It didn't fit and it was cheaper to toss it than return it.
Tried again and found AppliancePartsPro. Found it right away, ordered the part, received it earlier than promised, and for like a glove! I'll never go anywhere else!
"


Rep reply posted 2019-04-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
2/5

2019-04-23

Poor service

" Over priced on one small hinge pin. Shipping fee was outrageous. Very slow shipping. Would not order from this company again. "

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Rep reply posted 2019-04-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're always striving to improve our customers' experience, so we appreciate your feedback. We apologize if our pricing didn't meet your expectations, because we do pride ourselves in striving to have the most competitive pricing for all parts that we sell. Everything we sell is sourced from the original manufacturer, so while our prices are based on theirs, we do our best to offer the most affordable parts with the best benefits. We offer free technical resources, a 365 day warranty, and price matching with comparable retailers. In fact, we strive to ensure we are providing the best pricing in all aspects for Do-It-Yourselfers budgets. This includes shipping, as we re constantly working with our freight providers to provide the most cost effective shipping prices. It looks like you chose our Economy shipping option, which does arrive within 3 - 6 business days. This is our most affordable option, but we do offer other options, such as Standard and Two Day for when you need your part quickly.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-23

Parts

"Great place to get parts thank you"

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Rep reply posted 2019-04-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-23

Parts ordered

"My moms ancient Maytag washing machine was leaking water. After taking it apart we determined it was a hose leaking. By searching on line we found hoses to fit this machine. This was important because my mom has dementia and would never be able to learn to operate one of the new machine. The parts arrived in a timely matter and the machine is again working. Thank you for your prompt service. "

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Rep reply posted 2019-04-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-23

return customer. great place to shop!

"i purchased parts for a freezer once that didn't solve my problem. appliancepartspros gave me a no hassle refund. i returned to order parts for a fridge due to how well things went with the return. shipping has always been fast! great place to shop! "

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Rep reply posted 2019-04-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-22

Fridge water

"Thank you, it's great to have ice and water again."


Rep reply posted 2019-04-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-21

Whirlpool Lower oven element.

"Easy to find on website. Speedy delivery. Quality item and if need be, will do business with company again. Thanks"


Rep reply posted 2019-04-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-21

Quality Parts Great Service

"Parts arrived on time in perfect condition. Videos are most helpful! Thanks."


Rep reply posted 2019-04-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-21

As promised

"Shipped on time. Good price. Perfect fit. "

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Rep reply posted 2019-04-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-20

Got the right parts on time!

"Got what I ordered quickly and unbroken"

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Rep reply posted 2019-04-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-20

Excellent service

"Great service and products"

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Rep reply posted 2019-04-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-04-20

help !!!

"parts were right not the problem intsructions did not cover this machine took 45 min to to find clip location "


Rep reply posted 2019-04-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“If you're ever having problems with a repair, please remember that we provide free resources, such as our repair tutorial videos, tech sheets, and free advice from our Parts Pros. You can always reach out to us via chat and phone seven days a week.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-19

Happy

"The product was as described and arrived in a timely manner. Very happy with them and would order again."


Rep reply posted 2019-04-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”