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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.03/5
Featured Review


Verified
5/5

2018-10-17

Very Easy

"Our Samsung French refrigerator door spring and sleeve broke so I ordered both parts for a total of $6. WOW! Shipping was $6 but it came three days later. When I went to install it, (I'm not a handyman per my wife) I watched the video that was on their web site and installed it like a pro! My wife was impressed!!!
Now I'm going to rebuild the microwave! I'll order the parts through AppliancePartsPros.com
Handyman Hummer

"

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Rep reply posted 2018-10-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-17

Dishwasher Parts

"I ordered 2 parts for my dischwasher. I expedited the order by paying for next day delivery. However I did not get it next day. When I contacted customer service they apalogized and immediatly refunded the extra shipping cost. I was very impressed with the service. The part were still received in two days intead of one. "

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Rep reply posted 2018-10-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-16

Fantastic value

"I ordered and received the part I needed very quickly. The best part of this experience was the "how-to" video to replace this part. Talk about above and beyond service. Fast shipping, good prices. I've been with them several years now with no bad experiences."

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Rep reply posted 2018-10-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We're so glad that you found our repair videos helpful! We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-16

Great price, on time delivery.

"Delivered the product repair part on time and was exact replacement."

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Rep reply posted 2018-10-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-16

As it should be

"Great experience. Fast product finder. Fast shipping, inexpensive parts. Teriffic"


Rep reply posted 2018-10-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2018-10-16

Ok maybe

"Still waiting for delivery, guess fedex will deliver at some point. Cannot say if the parts will work. Likely will not order again due to this issue."

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Rep reply posted 2018-10-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. It looks like you chose our Economy shipping option, which does arrive within 3 - 6 business days. I looked into your tracking information, and it looks like your order shipped out on 10/9 and is scheduled to deliver today, on 10/17. If it does not arrive today or if there are any other issues with the part once it arrives, please let us know and we'll work to resolve it.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-16

fridgeadire oven bottom heat element

"Watched vidio on your website how to install bottom element, when it came in 5 days later but had a weekend in there too,it took less than 30 minutes and that was taking my time. Great ,thanks. BILL S"

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Rep reply posted 2018-10-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-16

Right parts every time

"Ordered kit for dryer. Installed and now working great! APP always has what I need and at the right price. Thanks"


Rep reply posted 2018-10-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-16

Wonderful Experience.

"On-line graphics are wonderful as are descriptions. Item was fairly priced and delivered before scheduled date."


Rep reply posted 2018-10-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-16

Great parts retailer.

"Received the part sooner then expected and was the exact part I needed to fix my dryer. Their step by step video instructions made it a smooth and successful repair. A+"

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Rep reply posted 2018-10-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-15

The Best place for parts!

"One day I couldn't open dishwasher door, got online with Appliance Parts Pros, found out problem. Ordered that afternoon and received next day. Fixed in no time thanks to tutorial video!! Awesome service!!"

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Rep reply posted 2018-10-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-15

Great shopping experience

"Very simply and easy to order. I also spoke to a tech and they walked me through everything pre purchase. Very pleased with the transaction. And shipping was super fact. Paid for least expensive and it arrived in 2 days. "


Rep reply posted 2018-10-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-15

Come on video with part!!! what more could you ask for!

"Nicely priced parts with a video link in the part description. Woot Woot"

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Rep reply posted 2018-10-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-15

Dryer part

"Thank you the dryer part worked perfectly. I appreciated it very much."


Rep reply posted 2018-10-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to fill out the survey and for giving us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-15

Great!!!!

"Very good, helpful with chat an pleased with results. will be back soon for Samsung seems to break down very often."


Rep reply posted 2018-10-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”