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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.03/5
Featured Review


Verified
5/5

2018-10-11

jennair oven repair

"Part delivered fast and worked great. Saved hundreds of dollars over calling a repairman.

"

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Rep reply posted 2018-10-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-10

Love this website!

"Parts are easy to find, ship quickly, and are the right part. "

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Rep reply posted 2018-10-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-10

AS advertised

"It was a pleasure dealing with Appliance Pros. Correct parts, good service, I have found a new friend."

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Rep reply posted 2018-10-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2018-10-10

"first promised shipment on10/9 then promised on 10/10. I received on 10/10"

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Rep reply posted 2018-10-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. I apologize that your part arrived a day later than expected, but I am glad that we could help you repair your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-10

Broken Refrigerator Handle

"Ordered a replacement handle for a refrigerator at work from Appliance Parts Pros and it arrived after a couple days. Install was simple and easy with a #2 square drive screwdriver. 5 mins. start to finish. I will definitely be ordering from them again."

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Rep reply posted 2018-10-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-10

dryer parts

"parts were easy to order, came on time and were correcr"


Rep reply posted 2018-10-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-10

Pleased as pie

"Easy online ordering, great prices, variable shipping options, exact parts received as promised. Thank you
"


Rep reply posted 2018-10-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-09

Best parts supplier.

"Everything was terrific, searching, buying and receiving."

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Rep reply posted 2018-10-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-09

Jenn air

"Right part,delivered quickly"


Rep reply posted 2018-10-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-09

Good job

"The correct drum & tension wheels were included, but belt for our Maytag model MGDB850yG0 dryer was too short, so I used old one. YouTube repair video helped demistify process. KB"


Rep reply posted 2018-10-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-09

A completely great experience!

"I was able to diagnose the problem by reading through other users' comments and by chatting with a technician online. I ordered the necessary parts to fix both issues my washer was experiencing and watched the corresponding videos to complete the repairs myself. I have zero repair experience but the step-by-step, detailed videos allow the user to have confidence to successfully complete the job. The parts were in stock and arrived within two days of placing the order. I would highly recommend this company!"

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Rep reply posted 2018-10-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-09

Really Fast Response

"We thought we knew what was wrong with our wall oven, but sent an online description of what we had tested and what error message the oven gave. We got a real response within about half an hour, not just a "noreply" acknowledgement promising to get back to us. We ordered a new control board, it was shipped promptly, and arrived earlier than expected."

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Rep reply posted 2018-10-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-09

AppliancePartsPros.com came through for us...

"Pump sent to us did not work well however they replaced it immediately."


Rep reply posted 2018-10-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. I apologize that you initially received a defective part, but I'm glad that we were able to resolve that and get your appliance working again!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2018-10-08

range top

"Range top arrived in good time and shape but, it is black not beige as expected. We need a range so I installed it and, it works fine (JUST NOT THE COLOR WE ORDERED). It now seems the beige top is no longer available? Over all Ok. At least we have a range that works. "


Rep reply posted 2018-10-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-08

Only place to go

"Great price, and timely delivery. Along with the helpful how to video and clear part number drawings, I wouldn't go anywhere else for my diy repair parts"

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Rep reply posted 2018-10-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”