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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.03/5
Featured Review


Verified
5/5

2018-10-03

Excellent ...

"quick, affordable, and exact part"


Rep reply posted 2018-10-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-10-03

Excellent part and service.

"Got the part here on the stated arrival date. Was the right part and I was able to install it in under 5 minutes. Works as it should and I am pleased. Was unable to find it anywhere else on line other than Appliance Parts Pros.com. Would recommend them again if needed. Even Sears did not have the part."

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Rep reply posted 2018-10-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-10-02

element for oven

"Fantastic! I ordered---it arrived promptly---I installed---no pain, except that one scratch I caused myself. The only downside was that it did not come with service repair person in the box to make my life a little easier (smiling)."

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Rep reply posted 2018-10-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-10-02

Samsung ice maker replacement

"The new part works better than the original and was very easy to install after watching a You Tube video."

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Rep reply posted 2018-10-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
4/5

2018-10-02

It is different than the cheaper parts.

"the oven part I purchase appears to be more substantial and than the parts(3) I returned. Have not installed but will later. Hope it finally resolves this repair problem. The delivery was scheduled for Oct. 2nd but received, through the mail, Saturday, Sept.29th."

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Rep reply posted 2018-10-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. Let us know what we could do next time to earn a 5 star review!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-10-02

The one stop for your Appliance needs

"The website was easy to find.
The Pros videos easy to understand and replicate.
The videos also contained good to know additional information.
The parts were received quickly and were the right parts.
"

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Rep reply posted 2018-10-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to fill out the survey and for giving us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-10-02

package deal best way to go.

"Our Wirpol dryer was making too much noise to ignore. My first thought was to check the web for pricing starting with the manufacturer then others. Being a mechanical I thought about replacement of all moving parts and only one supplier had a package deal and the beat all the competition. I ordered the package deal, wow it arrived quickly, but the video only covered part of the dryer models, mine wasn’t exactly the one showing. It worked and thanks to the Pros we’er Back in business. Greatest pricing,and service."


Rep reply posted 2018-10-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-10-02

Ordered filters

"Ordered microwave filters they came in & my husband put them in everything works great !!"


Rep reply posted 2018-10-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-10-02

Great service

"Fast and accurate service!"


Rep reply posted 2018-10-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-10-02

No Hassle

"Website is easy to use. Found what I needed and it arrived 2 days later."

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Rep reply posted 2018-10-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-10-02

Samsung washing machine D.C. Code

"The repair video was extremely helpful. Gave me confidence that it was an achievable do-it-yourself project. Parts were delivered in a very timely and appreciative fashion."


Rep reply posted 2018-10-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-10-02

Parts worked!

"The parts were a perfect match for the make and model of our dishwasher. The video's that accompany the parts were easy to follow to assure the installation process went well! I paid additional shipping to have the part here in two days, but to me it was well worth the price! Thanks AppliancePartsPros!"

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Rep reply posted 2018-10-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-10-01

Always great service! Thank you very much

"These guys always go above and beyond"


Rep reply posted 2018-10-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-10-01

Great customer service

"Appliance parts pros helped me to research and order the correct part, which was delivered in the timeframe promised. Couldn't ask for more! I've used them a few times - always the same experience."

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Rep reply posted 2018-10-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-10-01

Part arrived on time

"The part arrived exactly when predicted. "

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Rep reply posted 2018-10-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T
Customer Correspondence Team”