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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.03/5
Featured Review


Verified
5/5

2018-10-05

The part fit exactly as it should.

"perfect fit and fast shipping."

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Rep reply posted 2018-10-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-10-05

Pricing, ordering, shipping

"Pricing was reasonable. Ordering was painless and shipping was fast. The video on the website to repair my item was easy to follow."


Rep reply posted 2018-10-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-10-05

Great service

"You made getting a replacement part easy and economical.
"


Rep reply posted 2018-10-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
4/5

2018-10-05

Slow Delivery

"The product was the right part and the help by phone was friendly and knowledgeable but the shipping was dreadfully slow, two weeks for standard ground. Other options for shipping were very expensive. "


Rep reply posted 2018-10-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. Per your tracking information, it looks like your part did deliver in a week. I'm showing that it shipped on 9/26 and arrived on 10/3. If you still haven't received your part, please contact us and let us know. Our Economy shipping option does deliver in 3 - 6 business days, so if you ever order with us and don't get your part on time, we're happy to work with you to resolve it.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-10-05

Whirl pool dryer kit

"Work very good
fast Del.
great price!!!
"


Rep reply posted 2018-10-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-10-04

~Unrivaled Service

"Love AppliancePartsPros.com, the representatives are knowledgeable, friendly, and extremely helpful. Each time I sought assistance the rep provided accurate technical suggestions of what I needed. The troubleshooting info, and videos well equip you to perform repairs. The products are always as advised, and never damaged...plus the shipping is rapid. Their refund policy is hassle free. I never thought I could repair my own appliances until I discovered this website. They rock!"

Detailed Review Benchmark + -
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Rep reply posted 2018-10-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-10-04

Fast shipping for fridge water valve

"Shipping was fast and repair was easy, even for somebody without any appliance repair knowledge. Would use again. "

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Rep reply posted 2018-10-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-10-04

Cabrio Washer Parts

"The site was easy to use and the order arrived earlier than promised. Very pleased with the service and would recommend you to anyone."

Detailed Review Benchmark + -
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Rep reply posted 2018-10-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
4/5

2018-10-04

Thanks for your help!

"Your people were bright and courteous. Thanks for your help.
"


Rep reply posted 2018-10-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair. Let us know what we could do next time to earn a 5 star review!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-10-04

a reliable source

"fast svc, original equipment parts. "


Rep reply posted 2018-10-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-10-04

Dryer Part

"I found just the part I needed at a good price. It was shipped and came quickly. Thank you!"


Rep reply posted 2018-10-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-10-04

Ordering parts

"Staff were very nice and helpful."

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Rep reply posted 2018-10-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-10-04

Right product, quick shipping

"Shipped quickly, right product, decent cost."

Detailed Review Benchmark + -
Pricing of products and services
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Overall product shipping and delivery process

Rep reply posted 2018-10-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-10-03

LG washing machine drain hose leak

"Super fast delivery, the right part, and excellent installation video. Thanks!"


Rep reply posted 2018-10-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-10-01

EXCELLENT SERVICE & SHIPPING

"VERY POSITIVE PURCHASE & TIMELY SHIPPING EXPERIENCE!"


Rep reply posted 2018-10-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T
Customer Correspondence Team”