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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.03/5
Featured Review


Verified
5/5

2018-08-18

Best bowls possible

"The bowls make the stove look brand new."


Rep reply posted 2018-08-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-18

Always reliable, great customer service

"Great experience as always"


Rep reply posted 2018-08-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-18

Good job

"right parts and they came in on time."


Rep reply posted 2018-08-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-17

These guys really help you save a TON of money vs. the so called professionals

"These guys really help you save a TON of money vs. the so called professionals"


Rep reply posted 2018-08-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
2/5

2018-08-17

Slow delivery time

"One week later still waiting for delivery. Acvording to tracking info it was in Georgia on the 16th. Ordered on 10th. Had to pass thru MS and A l ( I live in MS) . Could have been sent by parcel post and received sooner, probably cheaper shipping. "


Rep reply posted 2018-08-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. It looks like you chose our Economy shipping option, which does arrive within 3 - 6 business days. Your order shipped on 8/10 and arrived on 8/18, which is within that delivery time frame. I apologize for any inconvenience.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-17

Great service

"The website was very informative and delivered parts as ordered."


Rep reply posted 2018-08-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-17

Parts order

"Easy and quick service. Convenient"


Rep reply posted 2018-08-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-17

Excellent service

"The knob arrived fast and was an exact replica of the original. "

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Rep reply posted 2018-08-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-16

Great!

"AppliancePartsPros had exactly what I needed and it was so easy finding the right parts. After placing the order, I was notified that the order was received and within a day, I was provided shipping information. Great company!"


Rep reply posted 2018-08-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-16

Washer Door Switch

"The part was easy to replace and worked perfectly. Expedited shipping was VERY FAST... 1 day!!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
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Rep reply posted 2018-08-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-16

Always easy to use

"As always is the case, parts are easy to locate and I have saved tons of money by repairing my own appliances whenever I can."


Rep reply posted 2018-08-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-16

I recommend this site

"I ordered a part for my son and daughter-in-law's refrigerator and it arrived quickly and was exactly what I ordered. About 4 mths later, I ordered a part for another one of my son's refrigerator (drawers that I noticed that were broken or something was wrong with them and it was not something THEY might replace so I surprised them). The second part came quickly and was also exactly as I ordered. I had used this site several years ago for my own refrigerator and also a washing machine -- both arrived quickly and was a PERFECT fit! (Shipping was approx. $6.95 -- we are all so used to free shipping with Amazon but Amazon did not have any of the parts I needed.)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2018-08-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us on more than one occasion and that we could help you fix your appliances.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-16

samsung repair

"quality parts delivered in a flash"


Rep reply posted 2018-08-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-15

great folks working there

"Got the parts and installation video on how to fix my 17 year old Whirlpool refrigerator - great folks working there."


Rep reply posted 2018-08-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-15

And my dryer is working!

"With my dryer model number the search gave me the part along with installation video. Although my dryer turned out to be configured differently than in the video, it did ultimately lead to my fixing the dryer myself. Less than $10 for the part I splurged for overnight shipping and I fixed my dryer for $20. Easy to search. Easy to pay. Received overnight as requested. Easy to use site. Thanks!"


Rep reply posted 2018-08-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T
Customer Correspondence Team”