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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.03/5
Featured Review


Verified
5/5

2018-08-15

Quick delivery

"Was a breeze to order and quick delivery."

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Rep reply posted 2018-08-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-15

Forget about Sears!

"I ordered these parts from Sears and waited 3 weeks and they never came, they were on back order.
Ordered them from AppliancePartsPros.com and got them in 2 days.
It may be that Sears was original and these were not?
No matter, they worked!
Very Happy Customer!
"

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Rep reply posted 2018-08-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Like Sears, we only sell original parts sourced from the original manufacturer, never third party or aftermarket parts. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
4/5

2018-08-13

Ice Bucket

"Part came pretty fast, looks to be in good condition, but have not installed yet., installed last night every the went well "

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Rep reply posted 2018-08-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair. Let us know what we could do next time to earn a 5 star review!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-15

Question/answer section helped trouble shoot my problems for my appliances!

"I submitted questions telling the symptoms of my fridge and dishwasher. AppliancePartsPros.com was totally correct with what parts to order to fix my appliances. They also had helpful videos to show you how to install your new parts. By using the question/answer section, you learn how to trouble shoot which saves you money and time. You don’t end up with replacing parts that are not needed. I had to hirer a tech to fix my fridge because I was unable to get the freezer brackets gears to let loose the rack. I was afraid that pushing to hard on the tabs would cause damage, so I decided to have a tech make the necessary change outs of the broken parts. Tech told me that these were the parts to fix the problem. This site is very informative and educational. You learn how your appliances work and your learn what to look for in buying or repairing an appliance. Good advice with the whole problem and great follow-up if you run into a problem. They want you to be happy and pleased with you experience buying from them.
"

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Rep reply posted 2018-08-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your detailed feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-14

Friendly service.

"She was very helpful and fast in find the parts I was looking for
Very nice
I will recommend to a friend
"

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Rep reply posted 2018-08-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to fill out the survey and for giving us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-14

The wheel asembly.

"The shaft size was the wrong size. The lady I talked with was very friendly and helpful in returning the wheel assembly. Thanks for your help."


Rep reply posted 2018-08-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-14

Excellent service - always find the parts that I need

"They are my go-to company for whenever I need parts for my appliances. I always find what I need and in case I have any doubts or questions, customer service is fantastic. Highly recommend"

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Rep reply posted 2018-08-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-14

Excellent Service.

"The first dishwasher door panel arrived on time but with some scratches. I called them immediately and they sent a replacement the next day. It arrived on time and was in perfect condition. I thought they were very responsive and did not hesitate to make it good. Would definitely recommend them!."


Rep reply posted 2018-08-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-14

Got my order as promised

"Easy order process. Good delivery service. And, the right part!!! Fast delivery service fee is a little much, tho. Thank you."


Rep reply posted 2018-08-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-13

Expectations Surpassed

"The part fit perfectly and was delivered sooner than I expected. No hassels"


Rep reply posted 2018-08-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-13

Accurate and fast!!

"Right part delivered fast."


Rep reply posted 2018-08-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-13

Diswasher door springs

"Called BOSCH and was given the part number, ordered it and arrived shortly after. Everything fit just right and very pleased."


Rep reply posted 2018-08-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
4/5

2018-08-13

I love the company - the part was wrong however which is totally my fault.

"I will have to return the part since it turns out I really just have to get another washer but I really love this sight and the people running it are phenomenal. Helpful, kind, humble - all the things you want when talking to and dealing with this type of company. "

Detailed Review Benchmark + -
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Rep reply posted 2018-08-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Let us know what we could do next time to earn a 5 star review!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-13

Samsung Freezer part

"Quick , easy to identify part needed, inexpensive"


Rep reply posted 2018-08-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-13

Great service

"Great service, easy to use. Rich Royse"


Rep reply posted 2018-08-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T
Customer Correspondence Team”